Jacob at Hayes travel Cupar is a superstar , great knowledge and listened to what we requested, came up trumphs both times , great prices and a 5 star service.. well done
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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Met with Jacob in the Cupar office who was really helpful. Our first choice of a cruise was not available but he very quickly assisted with our second option. Booking made efficiently and with no pr... もっと見る
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Booked a last minute 5 day break to Budapest with the Cupar office. Phoned them on the Friday and we flew on the Saturday. They found us direct flights and fab accommodation. They also gave us some in... もっと見る
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Jacob was very helpful and polite when we came into book a holiday. It’s the second time we have had Jacob book a cruise for us.He managed to get the cruise and recommended a lovely hotel for our sta... もっと見る
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企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
28A Crossgate, KY15 5HH, Cupar, Fife, 英国
- 01334756112
4.9
優良
398件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Perfect provision.
We were seen by a really helpful and attentive agent named Maisie who listened to everything we raised and addressed it. Her happy demeanor was refreshing on an otherwise cold and dull winters day.
After her patient searching we were provided with an adults only, small boutique hotel in a small and quietish resort which suited us perfectly. The flight times were selected to be more hospitable for airport transitting and reasonable transfer times.
2026年1月8日
Hays Travel - Cupar からの回答
Hello Norman,
Was lovely to see you in store yesterday and so glad we were able to find you a great holiday to look forward to. Please pop in if you need anything at all and Maisie or any of the team will be able to help you. Have the best time.
Susan & Team Hays Travel Cupar
Hays Travel - Cupar からの回答
Hello Dorothy,
Thank you so much for your lovely review. I hope you have an amazing holiday when it comes and if you need anything in the meantime please let me know.
Ellena & Team Hays Travel Cupar.
Ellena planned everything and…
Ellena planned everything and everything went to plan
1st class service as always
Had a great holiday
Will never go past Ellena she is brilliant
2025年12月24日
Hays Travel - Cupar からの回答
Hi Graham, thank you for your fantastic review! I'm so glad everything went smoothly and that you had a great holiday. You know where I am in the meantime if you need anything.
Ellena & Team Hays Travel Cupar.
Staff are so nice
Staff are so nice, we have a great report with all the young ladies, we both enjoy going in
2025年12月20日
Hays Travel - Cupar からの回答
Hi James
Thank you so much for your lovely review on Niamh. We will pass your comments on to her. Have a lovely time and you know where we are if you need anything in the meantime.
Louisa & Team Hays Travel Cupar.
Brilliant customer service
My query of having a ETA for Germany was answered as soon as I walked in and I got reasonably priced travel insurance for my holiday. Niamh at Cupar Hays travel was excellent explaining everything and advising for future holidays. We will be back!
2025年12月12日
Hays Travel - Cupar からの回答
Hello Kyle,
Thank you so much for your lovely review on Niamh. We will pass your comments on to her. Have a lovely time and you know where we are if you need anything in the meantime.
Ellena & Team Hays Travel Cupar.
Hays Travel - Cupar からの回答
Hello Joyce,
Thank you so much for your lovely review. It was a pleasure getting your holiday booked up and I hope you both have a lovely time when it comes. If you need anything in the meantime you know where I am.
Ellena & Team Hays Travel Cupar.
Susan at Cupar Hays was 10/10
Susan at Cupar Hays was 10/10. I had a 30 minute timescale to book my trip due to my work commitments. She acted swiftly to ensure I got the best deal. She was attentive, professional and friendly. She made sure to book exactly what my group needed and kept in contact with me after I left the shop through telephone calls, double checking all the details. Thank you Susan, you are a star
2025年12月6日
Hays Travel - Cupar からの回答
Thanks so much Rebekah, always great to see you in store and thank you for our lovely chats. So glad I managed to get you a great deal and good luck with the football - Scotland should be very proud and you will get to be right in the heart of it all :) The fan zones will be an amazing atmosphere. Have the best time :)
Susan & Team Hays Travel Cupar
Great Customer Service
Ellena was very helpful and answered all our questions we posed for her she wasn't pushy and allowed us time to think about things before we booked
2025年12月2日
Hays Travel - Cupar からの回答
Thanks so much Helen for the great review, I will pass your kind comments onto Ellena. Have the most amazing time on your Tour and if you need anything at all please let any of the team know.
Susan & Hays Travel Cupar
Handed over details of the trip I…
Handed over details of the trip I wanted. Received quotes via email which came in cheaper with added extras in comparison to other competitors. Booked online without having to spend time researching myself or sit in store. Quick and easy
2025年12月4日
Hays Travel - Cupar からの回答
Hi Lisa,
Thank you so much for your lovely review. We will pass on your lovely comments to Maisie. We hope you have a lovely time on your holiday when it comes. If you need anything in the meantime you know where we are.
Thanks,
Louisa and Hays Travel Cupar
Booking Made Easy
Maisie was very attentive to what we required when making our booking and explained anything we were unsure about.
2025年11月26日
Hays Travel - Cupar からの回答
Hi Stephen,
Thank you so much for your lovely review. We will pass on your lovely comments to Maisie. We hope you have a lovely time in Marrakech when it comes. If you need anything n the meantime you know where we are.
Thanks,
Niamh and Hays Travel Cupar
Friendly knowledgeable and professional…
Friendly knowledgeable and professional staff who interact well with both customer and colleagues to fulfil customer requirements
2025年11月30日
Hays Travel - Cupar からの回答
Hi Angela,
Thank you so much for this lovely comment. I will pass this lovely comment on to the rest the Team!
Many Thanks,
Niamh & Hays Travel Cupar Team
Hays Travel - Cupar からの回答
Hello Karen,
Thank you so much for your lovely review. We will pass on your lovey comments to Niamh. We hope you have a lovely time in Lanzarote when it comes. If you need anything n the meantime you know where we are.
Ellena & Team Hays Travel Cupar.
Excellent service.
Louisa who took my call was both pleasant and extremely helpful. Would definitely use Hays again.
2025年11月22日
Hays Travel - Cupar からの回答
Hello Matthew & Susan,
Thanks so much for your review and booking with us. It was a pleasure serving you both. We hope you have an amazing time when it comes and if you need anything at all in the meantime you know where we are.
Louisa & Team Hays Travel Cupar.
Agent made booking an enjoyable experience.
The agent was very friendly, helpful and informative. She was able to provide a variety of options for the short European city break that I was enquiring about and subsequently made the booking efficiently, providing additional information about currency and travel insurance.
2025年11月19日
Hays Travel - Cupar からの回答
Thank you so much for your great review and for coming back in to see me yesterday, it was lovely to meet you. I hope you have the best time, hotel looks stunning. If you need anything please let me know.
Susan & Team Hays Travel Cupar
Hays Travel - Cupar からの回答
Thanks so much for the great review Shelley, I hope you have an amazing holiday.
Susan & Team Hays Travel Cupar
Great service
Member of staff (Ellena) was really helpful and enthusiastic and organised our holiday in no time.
2025年11月12日
Hays Travel - Cupar からの回答
Hello Eugene,
Thank you for the great review. It was a pleasure getting your holiday booked up and I know you will love the hotel as much as I did. If you need anything in the meantime you know where I am.
Ellena & Team Hays Travel Cupar.
Excellent service
Excellent service. All the staff very friendly and helpful, answered all my questions
Was given a coffee too! Thanks.
2025年11月11日
Hays Travel - Cupar からの回答
Hi Kathleen, Thank you so much for your review, I hope you have an amazing time in Canada!! If you need anything else in the meantime please let me know.
Maisie & Hays Travel Cupar
First class !!!!
First class service form Maisie and the team at the Cupar branch. Very professional and helpful.
2025年11月11日
Hays Travel - Cupar からの回答
Hi Karen, Thank you so much for your review, it was a pleasure booking your holiday to Prague! Please let me know if you need anything in the meantime and have an amazing holiday when it comes!!
Maisie & Team Hays Travel Cupar
Hays travel Cupar are amazing.
This is our second holiday we've booked through Hays travel and it's been a wonderful experience. Ellena has always been enthusiastic and positive about our travel plans and so helpful. We've recently booked our bucket list / dream holiday to Dollywood. It's taken lots of tweaks and questions to get it right and she's always responded quickly and positively. It was a joy to finally go in and book our holiday. I feel the staff are genuine and helpful and it's about tailoring the holiday to you and getting it right over the sale and that's why it works. I wish the team every success. Keep up the great work you're an asset to our community.
2025年11月9日
Hays Travel - Cupar からの回答
Hello Karen,
Thank you so much for your lovely, kind review. It was an absolute pleasure serving you both and I'm so happy to be part of the booking process for your bucket list holiday. I know you will both have an amazing and I can't wait to hear about it and see all your pictures when your back! If you need anything in the meantime you know where we are. Please don't hesitate to get in touch. We look forward to seeing you again in store.
Ellena & Team Hays Travel Cupar.
As always Susan got all sorted for 2…
As always Susan got all sorted for 2 trips next year. Would not go anywhere else!
2025年11月5日
Hays Travel - Cupar からの回答
Thanks so much Lorna for the great review and as always a pleasure to get you your next holidays booked for you, your family and friends. Please let me know if you need anything at all and I will get you checked in as soon as I can.
Susan & Team Hays Travel Cupar
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