Friendly staff, understood what we were looking for. Made sure we understood everything. Made helpful suggestions when we were unsure of things. Nothing seemed too much trouble. Excellent customer ser... もっと見る
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This was my first experience of booking a holiday with Hays travel but certainly won’t be my last. Excellent service and staff went above and beyond to find a holiday that suited us. Thank you!!
企業が回答しました
Lydia at mold office was most helpful and aware of our requirements.we managed to get exactly what we were looking for.All the staff were friendly and positive in their approach.
企業が回答しました
Laura M helped get a great holiday and booking completed by Katie. Always helpful and informative here and the reason we’ve used them for all of our holidays for the last decade.
企業が回答しました
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
The Cross 4-5, CH7 1ER, Mold, Wales, 英国
- 01352 757000
4.9
優良
631件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
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Hays Travel - Don Bircham Travel からの回答
We appreciate your feedback and are so glad you found our service honest, friendly, and efficient!
Kind Regards
Hays Travel, Mold
Very welcoming and helpful staff
Very welcoming and helpful staff, in particular to Lydia who listened carefully to what we wanted andbooked our holiday.
2026年5月10日
Hays Travel - Don Bircham Travel からの回答
Hello Dr Thomas,
Thank you for leaving me such a lovely review. It was a pleasure assisting you both with booking your holiday, and we appreciate your loyalty.
Kind Regards,
Lydia
Hays Travel, Mold.
Hays Travel - Don Bircham Travel からの回答
Hello Mrs Mckenzie,
We appreciate you sharing your experience; we are so glad to hear that you found our service efficient and friendly. Thank you for booking with us again.
Kind Regards
Hays Travel, Mold
Hays Travel - Don Bircham Travel からの回答
Thank you for taking the time to leave us a review and for booking with us again!
Best regards,
Hays Travel, Mold.
Pleasurable Visit to Hays Travel
Well, we’ve going to Hays Travel for some twenty years or so , and the staff are always to same, polite, courteous and very willing to consider all the minor matters regarding our holidays
Regards
Tudor
2026年5月7日
Hays Travel - Don Bircham Travel からの回答
Hi Mr Jones,
We appreciate your continued loyalty over the years. It's great to know that you find our team polite, courteous, and attentive to all the details when booking your holidays.
Kind Regards
Hays Travel, Mold
Jane at hays travel mold was fantastic…
Jane at hays travel mold was fantastic as usual. Very helpful and thorough.
2026年5月6日
Hays Travel - Don Bircham Travel からの回答
Hello,
We appreciate your kind words. We are so glad that we could provide you with helpful and thorough service. Thank you for choosing us!
Kind Regards
Hays Travel, Mold
Hay, Hay ; Hey; ladies are so helpful +…
The ladies are so helpful and they don't sell; they look for what would suit us. Laura and Jane were brill.
We have used the company for some time now and will continue to do so. Thank
2026年4月28日
Hays Travel - Don Bircham Travel からの回答
Thank you for taking the time to leave your kind review. It is always a pleasure to book your lovely holidays and having a catch-up!! Thank you for your continued support
The team at Hays travel in Mold are…
The team at Hays travel in Mold are brilliant. Always feel confident booking our holidays with them. They give the best advice and provide amazing customer service.
2026年4月26日
Hays Travel - Don Bircham Travel からの回答
Hi Amy,
We're delighted to hear that you feel confident booking with us! It's great to know our team provides amazing service and advice. Thank you for your kind review.
Kind Regards
Hays Travel, Mold.
Katie was very helpful
Katie was very helpful, nothing was to much trouble she was a great help
2026年5月3日
Hays Travel - Don Bircham Travel からの回答
Hello,
We appreciate you taking the time to leave us a review. We're so happy to hear that Katie was a great help!
Kind Regards
Hays Travel, Mold.
Hays Travel - Don Bircham Travel からの回答
Hi Mr Thomas,
We appreciate your feedback and are so happy to hear our staff were helpful and knowledgeable.
Kind Regards
Hays Travel, Mold
Katie is fabulous she understands what…
Katie is fabulous she understands what we need and she goes above and beyond to help us fine the holiday for us.
2026年4月29日
Hays Travel - Don Bircham Travel からの回答
Thank you for taking the time to leave your kind review. We are so pleased to hear that you are happy with the service Katie provides and choose to book your holidays with us! Thank you and we look forward to assisting you with many more fabulous holidays!!
Great customer service
Emma in the Mold office was very helpful and made sure we got the best price for the holiday we wanted. Would highly recommend
2026年4月28日
Hays Travel - Don Bircham Travel からの回答
We appreciate your kind words. We're so glad that Emma was helpful and ensured you received great value for your holiday.
Kind Regards
Hays Travel, Mold.
Happy with the service
A very efficient, helpful and pleasant lady that booked the holiday for us.
Unfortunately, I had to wait quite a time to speak to someone. However, it was Saturday and probably the busiest time of the week.
2026年4月25日
Hays Travel - Don Bircham Travel からの回答
Hello Mrs Garner,
We appreciate your feedback and we are happy to hear the booking experience was positive. Saturday's are one of our busiest days here in Mold, so unfortunately, this does mean sometimes a little wait until a staff member becomes free. However we really appreciated your patience and custom.
Kind Regards
Hays Travel Mold.
Helpful and Knowledgeable staff.came…
Helpful and Knowledgeable staff.came out with exactly the holidays I wanted.
2026年4月26日
Hays Travel - Don Bircham Travel からの回答
Hi Mr Kemp,
We appreciate your review and are so happy to hear that our staff helped you discover the perfect holiday(s) :).
Kind Regards
Hays Travel Mold
Debbie in mold is great and always…
Debbie in mold is great and always finds us a holiday to suit our varied requirements
2026年4月19日
Hays Travel - Don Bircham Travel からの回答
Hi Clare,
We appreciate you taking the time to leave us your kind feedback. We are so happy that Debbie can always find the perfect holiday for you..
Kind Regards
Hays Travel Mold
Hays Travel - Don Bircham Travel からの回答
Hi Angela,
We appreciate you taking the time to leave Emma such a wonderful review! We are so happy to hear about your positive experience.
Kind Regards
Hays Travel Mold
Hays Travel - Don Bircham Travel からの回答
Thank you for taking the time to leave a lovely review! We really value your loyalty.
Thanks again,
Lydia
Hays Travel, Mold
Excellent experience at Hays in Mold
Excellent experience at Hays in Mold, without naming, L was extremely pleasant,helpful and knowledgeable and I would certainly go back for my next Holiday, thanks
2026年4月18日
Hays Travel - Don Bircham Travel からの回答
Thank you for taking the time to leave your review. It has been a pleasure to book your holidays and are so pleased that you enjoy your experience whilst in store
As always excellent customer care /
As always excellent customer care /
Great patience and knowledge/ Debbie is brilliant and we always get excellent service from the team
2026年4月18日
Hays Travel - Don Bircham Travel からの回答
Hi Mrs Magaw,
We appreciate your kind words! We're happy to hear that you consistently receive excellent service and care from our knowledgeable and patient team.
Kind Regards
Hays Travel, Mold.
Another great holiday found by Laura…
Another great holiday found by Laura Bellis. She really understands the type of trip we enjoy. She really is great at her job and is always very pleasant and efficient.
2026年4月17日
Hays Travel - Don Bircham Travel からの回答
Thank you so much for taking the time to leave your kind review. It is always a pleasure to book holidays for you and Anne and can't believe how quick we booked this trip!!!! Thank you so much for returning to book with me
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