The whole experience was easy and the trip was competitively priced. Paula was very friendly, helpful and explained everything well.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
A phone call interested in a Rorys holiday. I had a great guy ( can’t rem name) answered every question I had with patience & professionally . I have dealt with Hays before & they are always reliable... もっと見る
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Annie was very helpful, pleasant and mannerly whilst dealing with our booking . She provided us with an overview of what the package included and after booking she ended the call by stating that... もっと見る
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Staff went out of their way to get me booked on a holiday which my friends had booked They phoned when they said they would . Excellent staff who are knowledgeable, experienced, polite, pleasant and... もっと見る
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企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
Unit 4, The Market House, Market Street, BT30 6LP, Downpatrick, 英国
- 02844898518
5.0
優良
753件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Joshua was very friendly and helpful
Joshua was very friendly and helpful . He listened to what we needed and showed us several available options that suited.
He found us a very good deal.
We actually booked and paid in full on the day.
2026年1月20日
Hays Travel - Downpatrick からの回答
We're happy to hear that you found our team member friendly and helpful. We appreciate you taking the time to share your positive experience and that we found you a great deal!
Hays Travel - Downpatrick からの回答
We are so happy to hear about the amazing assistance you received!
Very informative chat and easy booking…
Very informative chat and easy booking process over the phone.
2026年1月24日
Hays Travel - Downpatrick からの回答
We appreciate you sharing that the booking process was easy and that our team member was informative during your call!
I have been booking multiple holidays…
I have been booking multiple holidays over this last couple of years with James and his team.They are so helpful and kind and nothing is a problem. It's a one stop shop I can also get my holiday money here as well.They are just a great team can't fault them at all .
2026年1月17日
Hays Travel - Downpatrick からの回答
We appreciate you booking your holidays with us over the last couple of years. We're so happy to hear that our team is helpful and kind and that nothing is a problem.
My first cruise the staff were…
My first cruise the staff were brilliant help and even organized for my help with my disabilities and my partner.straight forward booking thank you so much for your hospitality.
2026年1月16日
Hays Travel - Downpatrick からの回答
We're so happy we could assist with your first cruise, Thank you for your kind words!
Joshua knew exactly what I wanted was…
Joshua knew exactly what I wanted was super friendly and efficient. Highly recommend Hays travel
2026年1月23日
Hays Travel - Downpatrick からの回答
We appreciate your kind words!
paula was the nicest lady
paula was the nicest lady, this is my first time taking my two youngest away on holiday and paula was great. i told her what me and my daughter’s would like and she took it all on board.
2026年1月22日
Hays Travel - Downpatrick からの回答
We appreciate your wonderful feedback. We're so glad that you found our team member helpful in planning your first holiday with your daughters.
Always excellent value staff in…
Always excellent value staff in Downpatrick store always very helpful
2026年1月13日
Hays Travel - Downpatrick からの回答
Hi Jacqueline, We appreciate your kind words! We are so happy to hear that our staff is helpful and you find excellent value. Thank you for your review.
Brilliant customer service from…
Brilliant customer service from Paula,got our holidays all booked after alot of searching and exploring all the different cruises.Thankyou!
2026年1月18日
Hays Travel - Downpatrick からの回答
We're delighted to hear that you received brilliant customer service! We're so glad we could help you book your holidays after exploring various cruises. Thank you!
I have been very impressed by the…
I have been very impressed by the friendly efficient staff . They were most helpful and very responsive to my requests . Dealt with both Craig and Joshua on different visits and both young men provided excellent customer care . Thank you
2026年1月17日
Hays Travel - Downpatrick からの回答
We're happy to hear that you were impressed with our team's efficiency and helpfulness. We appreciate you taking the time to share your positive experience with us!
Annie in the Downpatrick branch was…
Annie in the Downpatrick branch was brilliant. Thank you.
2026年1月9日
Hays Travel - Downpatrick からの回答
We're happy to hear that you had a brilliant experience at our Downpatrick branch. Thank you for your positive feedback!
Cos del sol
As usual, it was an excellent experience. Annie was professional in every way, but also treated us like friends. Listened to what we required and suggested some things we hadn't thought of. Would recommend Hays to anyone who asks.
2026年1月16日
Hays Travel - Downpatrick からの回答
We appreciate you sharing your kind words! We're so glad to hear that you had such a positive experience and that our team member provided such great support.
10/10 service
Craig was so helpful on the 15th January 26 we asked him a lot about the holiday we where booking and where satisfied. Booking is now done and looking forward to getting away.
Thank you Craig good job.
2026年1月16日
Hays Travel - Downpatrick からの回答
We're happy to hear that you were satisfied with the assistance you received while booking your holiday. We appreciate your positive feedback and hope you enjoy your trip!
Great experience. All staff were very pleasant and…
All staff were very pleasant and couldn’t have been more helpful.
2026年1月12日
Hays Travel - Downpatrick からの回答
We appreciate your kind words and are so happy we could be of assistance to you. Thank you for your positive feedback.
Hays Travel - Downpatrick からの回答
We're happy to hear that our team member was helpful. We appreciate your positive feedback and your time.
Had a great experience with James he…
Had a great experience with James he was very helpful and talked us through everything and didn't rush us to make are decisions will definitely be back
2026年1月11日
Hays Travel - Downpatrick からの回答
We're happy to hear that you had a great experience. It's wonderful that the information provided was helpful, and we appreciate your intention to return.
Staff at Downpatrick Hays Travel are…
Staff at Downpatrick Hays Travel are fabulous. So friendly, welcoming and very helpful as they listen to want sort of holiday you want.
2025年12月31日
Hays Travel - Downpatrick からの回答
We're happy to hear that our Downpatrick team made you feel so welcome and assisted you in planning your holiday. Thank you for your kind feedback.
James in Downpatrick was very helpful…
James in Downpatrick was very helpful in deciding where to go and getting the right price for our budget
2026年1月4日
Hays Travel - Downpatrick からの回答
We're happy to hear that our team member was very helpful in planning your trip and working within your budget. Thank you for your feedback.
James answered my query within 30…
James answered my query within 30 minutes- returning my phone call and assuring me that my question wasn’t ridiculous. A very pleasant, understanding man.
2026年1月11日
Hays Travel - Downpatrick からの回答
We're happy to hear that our team member was able to help you so quickly and put you at ease. Thank you for sharing your positive experience with us!
James the Manager was so pleasant &…
James the Manager was so pleasant & helpful. Certainly would return to this branch.
2026年1月9日
Hays Travel - Downpatrick からの回答
We're so glad you had such a positive experience. We appreciate you taking the time to share your feedback, and we look forward to your next visit!
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