The whole service from start to finish was very professional and all the staff are so helpful and friendly which made booking our trip so easy. Aimee was a star offering different options and she mana... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Ammie was very patient, she listened to our requested & she went the extra mile & looked up transport links for the area we would be staying at. We are happy with our holiday booking.
企業が回答しました
We just popped into the Elgin branch as we had half an hour to spare and we’re thinking of booking a cruise for our honeymoon. Left details of what we were thinking about and within half an hour Lea... もっと見る
企業が回答しました
Diane in the Elgin branch was charming, helpful and efficient booking my family holiday. I couldn’t have asked for a more pleasant experience at a travel agent.
企業が回答しました
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
142 High St, IV30 1BD, Elgin, 英国
- 01343320008
4.9
優良
508件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Hays Travel - Elgin からの回答
Thank you for your lovely comments Emma, it was a pleasure getting you booked - Dianne
Excellent experience when booking a…
Excellent experience when booking a holiday on Saturday afternoon. Everything was covered & explained well.
2026年5月10日
Hays Travel - Elgin からの回答
We are so happy to hear that you had an excellent experience booking your holiday! We appreciate you taking the time to leave us such lovely feedback.
hols
All the staff are always friendly & helpful but a special shout out to Karen whose knowledge is amazing
2026年5月10日
Hays Travel - Elgin からの回答
Thank you for the lovely review! We appreciate it so much and will pass this onto Karen :)
personal attention
I like the way they focus on what I want to do with my trip, and help me to get organised efficiently.
2026年5月2日
Hays Travel - Elgin からの回答
Hi Anne,
We appreciate you taking the time to share your experience. We're hope you have a wonderful trip!
Kind Regards
Hays Travel Elgin
Lovely experience with Leigh
Lovely experience with Leigh. Patience while dates and itinerary changed.
2026年5月1日
Hays Travel - Elgin からの回答
Thank you so much for your lovely review, we hope you have an amazing trip! ✈️🌍 - Hays Travel Elgin
Great staff
Great staff, Diane couldn’t have been more helpful. She is exceptional at her work.
2026年5月8日
Hays Travel - Elgin からの回答
We are so glad to hear our team provided such excellent service. We appreciate your kind words!
Hays Travel - Elgin からの回答
Thank you so much for your lovely comments! :)
Great guidance
Clear explanation of what was on offer.
Friendly staff, cooperating with each other.
Informed of all aspects of airport, coach, cruise ship, extras, add ons etc.
Kindly printed e docs.
2026年4月30日
Hays Travel - Elgin からの回答
Thank you so much for the lovely review! We appreciate you taking the time to leave it. Have the best time away :)
Iona was attentive and really helpful…
Iona was attentive and really helpful giving us plenty of choice and helpful information. Holiday to Morocco was booked very easily.
2026年5月6日
Hays Travel - Elgin からの回答
Thank you for the lovely comments, we appreciate you taking the time to leave the review! :)
Hays Travel - Elgin からの回答
Thank you for the lovely feedback, we appreciate it!
Emma at Hays Elgin was very efficient…
Emma at Hays Elgin was very efficient professional and seemed very experienced in what she was doing. I found the whole experience very easy with no stress.
Thank you Emma
2026年5月1日
Hays Travel - Elgin からの回答
We appreciate you taking the time to share your experience with us. We are so happy to hear that you found our service efficient, professional, and stress-free.
Absolutely fantastic experience
Absolutely fantastic experience! The manager Karen was just fantastic, she made us so welcome and sorted all our holiday needs. Also Karen's colleague Iona was extremely helpful! 5star experience!!
2026年4月30日
Hays Travel - Elgin からの回答
We are happy that you had such a wonderful experience. It's great to hear that our team was able to provide such excellent support for your holiday needs. Thanks for your review!
I was speaking with Iona from the Elgin…
I was speaking with Iona from the Elgin store and she was so helpful and friendly when helping book my holiday ☺️
2026年4月29日
Hays Travel - Elgin からの回答
Thank you for the kind feedback we appreciate it so much! We will pass this onto Iona :)
The staff at Hays travel Elgin are all…
The staff at Hays travel Elgin are all very pleasant and helpful.We were served by Emma she was very helpful and looked up a few holidays that met our requirements we were very pleased with the choice she presented us with.
2026年4月15日
Hays Travel - Elgin からの回答
Thank you for the positive feedback, we are glad you had a pleasant experience! 😊
Fantastic service couldn’t have asked…
Fantastic service couldn’t have asked for more by our assistant Dianne
2026年4月22日
Hays Travel - Elgin からの回答
Thank you for the lovely review! We appreciate the nice words 😊
Hays Travel - Elgin からの回答
Thank you for the positive review, we appreciate the lovely words! 😊
Fabulous experience working with Karen
Fabulous experience working with Karen, she took a very broad 'scope' and tailored it to exactly what we needed. She also managed get a cracking deal for us with the hotel. Will definitely be booking through Karen again. x
2026年4月8日
Hays Travel - Elgin からの回答
Thank you so much for the lovely review! We appreciate the positive feedback! 😊 x
We have never used hays travel before…
We have never used hays travel before but found it to be an excellent experience.
We knew where we wanted to go and were flexible on dates which made things easier .
We woukd definately use hays travel again
2026年4月9日
Hays Travel - Elgin からの回答
Thank you for the positive review! We appreciate it so much! 😊
Karen Manager
Karen, Was exceptional and slowly explained the booking process. Fantastic service and will look to book future holidays in Elgin
2026年4月14日
Hays Travel - Elgin からの回答
Thank you for your lovely review, we really appreciate it!
The staff were very pleasant and took…
The staff were very pleasant and took time to explain in detail all the relevant points re the different cruises, especially the suitability of the different departure and arrival times.
Booking was quick and straight forward.
2026年4月10日
Hays Travel - Elgin からの回答
Thank you for your lovely words, we really appreciate it!
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