As always ithe 5 star treatment! Hays Travel are always there to help, organise my holiday tailored to my needs! Katie at Eltham Branch is so lovely, kind and considerate.very helpful and very profess... もっと見る
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Went in to make a family booking today it wasn't going to be an easy booking as it was a family holiday we sat down with Theresa and from start to finish she was brilliant she was very patient wi... もっと見る
企業が回答しました
It was great to be able to walk into a Travel Agent, and have someone else do all of the thinking for me. The lady was able to quickly and expertly answer any questions that I had, and she did all of... もっと見る
企業が回答しました
I was helped through my booking of my holiday by Katie in your Eltham Branch she was so helpful in sorting out the right cabin for me and my partner
企業が回答しました
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
8-9 St Mary's Place, SE9 5DL, Eltham, 英国
- 02039180747
4.9
優良
626件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very friendly atmosphere
Very friendly atmosphere, listened to what we were looking for, had excellent knowledge which was helpful.
Overall we are very pleased with her service and now looking excited to are family holiday in October.
2026年8月4日
Hays Travel - Eltham からの回答
Ben Thank you for your wonderful feedback!
We are so pleased to hear that you had such a positive experience and that our team was able to help you find the perfect family holiday. We hope you have an amazing time in October!
Theresa
Assistant Manager
Rob&Jane
The lady who booked our cruise her name was terri was so helpful and polite and sorted everything out for us. She is a great asset to hays travel and will deffo book again with Hayes travel.once again thank you Terri.🛳️
2026年7月29日
Hays Travel - Eltham からの回答
Jane Knight,Thank you for your wonderful feedback! so pleased to hear that your experience was so positive and that everything was sorted out for you. We appreciate your kind words and look forward to helping you book again.
Theresa
Assistant Manager
Hays Travel - Eltham からの回答
Jake,Thank you for your wonderful 5-star review! We are so pleased to hear that you had such a positive experience with our team.
Theresa
Assistant Manager
The travel advisor was patient and…
The travel advisor was patient and helpful with us while making our booking , and told us of her experiences in visiting our chosen location
2026年7月23日
Hays Travel - Eltham からの回答
Sandra, Thank you for your wonderful 5-star review!
So pleased to hear that our advisor was patient and helpful during your booking process, and that their personal experiences enhanced your planning.
Theresa
Assistant Manager
fabulous service from Teresa booking…
fabulous service from Teresa booking our skiing holiday. She even saved us £1000 by suggesting we fly from a different airport. Brilliant service as ever from Hays Eltham.
2026年7月31日
Hays Travel - Eltham からの回答
Mr Paul Caheny,
Thank you for your wonderful feedback! We are so pleased to hear that your holiday booking was handled so well, and that we were able to save you money. We appreciate your kind words about our excellent service.
Kind Regards
Melanie Williams
Excellent service
Very attentive lady called Katie served us in Eltham. Very friendly and professional.
2026年7月29日
Hays Travel - Eltham からの回答
Michelle,Thank you so much for your wonderful feedback! We are delighted to hear that our team member provided such friendly and professional service. We truly appreciate your kind words.
Theresa
Assistant Manager
Frequent traveller
I have repeatedly book most of my holidays through Theresa at the Eltham branch of hayes travel because the service is always consistent and after booking they always care for you throughout your trip and offer so any add one I have recommend a friend although Theresa was not in Melanie also provided the same service
2026年7月25日
Hays Travel - Eltham からの回答
Ann,Thank you so much for your wonderful review! We are delighted to hear that you consistently receive excellent service and appreciate your kind recommendation. We look forward to assisting you with your future travel plans.
Theresa
Assistant Manager
Very excellent service for a quick last…
Very excellent service for a quick last minute flight
2026年7月14日
Hays Travel - Eltham からの回答
Thank you Michael so much for your wonderful review! We are so pleased we could assist you with your last-minute travel plans.
Theresa
Assistant Manager
Excellent customer service
Excellent service for my tailor made holiday all questions answered and sorted was a pleasure dealing with them
2026年7月19日
Hays Travel - Eltham からの回答
Thank you John so much for your wonderful feedback!
We are delighted to hear that you received excellent service for your tailor-made holiday and that all your questions were answered. It was truly a pleasure assisting you.
Theresa
Assistant Manager
The lady that dealt with our booking…
The lady that dealt with our booking (Mel) was really nice and very thorough and knowledgeable
2026年7月10日
Hays Travel - Eltham からの回答
Thank you Sue for your wonderful feedback! We are so pleased to hear that our team member was able to assist you with your booking and provide such thorough and knowledgeable service.
Theresa
Assistant Manager
OUTSTANDING HAYS TRAVEL ELTHAM
Theresa Diplock and her colleagues at Hays Travel Eltham (the 'other' Theresa, Malanie,Tracy, Terri, Sam) are always outstanding and, yet again, this is the case with two bookings we have made recently, including Teresa looking ahead to early 2028 and planning ahead with care and total efficiency.
2026年7月15日
Hays Travel - Eltham からの回答
Thank you Robert for your feedback I Know you like to book early for your January holidays always happy to help you and Tessa with your holidays and glad big cat said yes :)
Theresa
Assistant Manager
Four older Ladies looking for advice of…
Four older Ladies looking for advice of where to go etc. Handled polite upmost care and patience. Excellent customer service. 😎
2026年7月11日
Hays Travel - Eltham からの回答
Janet Discombe,
Thank you for your wonderful review! We are so pleased to hear that our team provided such polite, patient, and caring service. We appreciate your kind words.
Kind Regards
Melanie Williams
Manager
Laura was exceptional and really…
Laura was exceptional and really listened to our requirements for the holiday, she made the whole experience enjoyable and stress free! Thank you Laura and Hays Travel for your excellent customer care we will definitely be returning to book future holidays!
2026年7月5日
Hays Travel - Eltham からの回答
Claire,
Thank you so much for your wonderful review! We are so pleased to hear that our team provided you with excellent customer care and made your holiday experience enjoyable and stress-free. We look forward to helping you book future holidays!
Kind Regards
Melanie Williams
Manager
The one to one service very friendly…
The one to one service very friendly and knowledgeable
2026年6月29日
Hays Travel - Eltham からの回答
Thank you David for your wonderful feedback! We are so pleased to hear that you found our service friendly and knowledgeable. We appreciate your kind words.
Theresa
Assistant Manager
Hays Travel - Eltham からの回答
Bernard
We truly appreciate your kind words. Thank you for your positive feedback.
Theresa
Assistant Manager
Hays Travel - Eltham からの回答
Thank you Suzanne for leaving us Feedback for Katie will pass this on to her
Theresa
Assistant Manager
The staff was very helpful and most…
The staff was very helpful and most importantly they were very patient with me as I didn’t know where I wanted to take my girlfriend.
They had an answer to all my questions which shows that they are very knowledgeable which made my decision to book very easy.
2026年6月27日
Hays Travel - Eltham からの回答
We're so happy to hear our team was helpful and patient! It's wonderful that our knowledge made your booking decision easy. Thank you for your kind words.
Theresa
Assistant |Manager
Hays Travel are the best.
We always use Hays. Have done for years. All the staff are great. Theresa booked this holiday for us. She has excellent customer service. We will, as always, be going back soon.
2026年6月26日
Hays Travel - Eltham からの回答
Susan and Tony Thank you for leaving feedback
I truly appreciate your continued loyalty and kind words. We're delighted to know you consistently have a great experience with us!
See you soon for the Turkey one
Theresa
Assistant Manager
Hays Travel - Eltham からの回答
Thank you Albert for taking time to leave a review
Thank you for your kind words. Just Glad able to get your niece on holiday with you
Theresa
Assistant Manager
Another holiday booked with satisfaction
As always the staff at Hays Travel in Eltham are so professional knowledgeable helpful & friendly & we wouldn’t book our holidays anywhere else. We have just booked a cruise to depart next year 2027 & Teresa Ryan spent a lot of time sorting out the best cabin for us so we came away very satisfied Thank you once again to all at Hays Travel Eltham.
2026年6月24日
Hays Travel - Eltham からの回答
Thank you Pamela for taking time sharing your wonderful feedback! We are so pleased to hear that our team consistently provides such professional and helpful service. We appreciate your continued loyalty and kind words.
Theresa
Assistant Manager
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