I booked holiday based on her personal experience with the hotel as well as the cost which was cheaper than other providers. I can't fault Emma she was helpful and pro mpt I. Sending the Information o... もっと見る
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Emma has gone above and beyond to find our family the perfect affordable last minute holiday. Communication was second to none and she was extremely patient with my indecisiveness. Emma has eased... もっと見る
Personally this was the easiest holiday booking I’ve ever made. Made an enquiry to Emma over her Facebook page, had a speedy response with lots of hotels within bughet to look at. Then after deciding... もっと見る
企業が回答しました
I can not Thank Emma Langston enough Awesome friendly Efficient., nothing is too much trouble and always goes above and beyond . Remembers finer details , the real personal touch x
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
Personal Travel Consultant Emma Langston, WS11, Cannock, 英国
- 01543 543561
4.9
優良
169件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Agent Emma was very efficient and…
Agent Emma was very efficient and friendly, giving me a quote for a holiday within ten minutes in which I booked it
2025年2月16日
Fantastic service !
Emma Langston always provides fantastic VFM holidays, she is always efficient and prompt in replying and providing quotes along with the follow on any queries you may have.
Thank you !!
2025年2月13日
Emma was superb
Emma was superb, very helpful and very patient with me couldn’t recommend more can’t wait to go now 🥳
2025年2月4日
Amazing!
Amazing and easy so lovely on the phone to maybe sometimes easier to call up to explain but we got a holday booked and hope the holiday is amazing to 😁 this is second time iv booked through Emma but last time it was my brother and we went to turkey and was amazing too
2025年2月3日
brilliant service
2025年1月30日
excellent service brilliant…
excellent service brilliant communication and found an amazing deal
2025年1月7日
Fantastic
Friendly, efficient, always willing to go the extra mile. Even when I change my mind last minute! Sorry Emma!
2025年1月13日
First time booker…
This is the first time I have booked with Emma and it was a first class experience. From seeing a holiday on Emma’s page, to taking the plunge to book at a great price was completely stress free and quick. Emma is really knowledgeable, helpful and responsive. I wouldn’t hesitate to book with her again.
2024年12月31日
Emma has always been prompt when…
Emma has always been prompt when responding to requests. She has a friendly but very professional manner. I always recommend her to friends and family.
2025年1月4日
Thank you Emma
We have booked several holidays through Emma now and each time she has made sure all our needs have been accommodated, great advice given and always beaten the price / deal we have found. If you are looking to book a holiday give Emma a call you won’t be disappointed.
2025年1月4日
Emma booked my first family holiday so…
Emma booked my first family holiday so excited thankyou
2025年1月3日
Lovely lady to book with
I had a really easy/nice experience booking with Emma, she had all the information i needed, took less than 10 minutes to actually book the holiday! would not hesitate to book with her again.
2024年11月22日
Emma is always amazing
Emma is always amazing! Very easy to book with and very thorough with all information.
2024年11月24日
Emma is such a star
Emma was fantastic I gave her a list of all our preferences due to having 2 children with special needs and she went above and beyond to find us the best family holiday in which it will be the first time for our youngest. So smooth and so lovely to speak to. The following day I booked a surprise Xmas market trip to Prague for next year, Emma again was amazing she also offered to print the confirmation email out and pop it into a travel wallet and post it to me to make it more special for my partner when he opens it on Xmas day. Not also that upgraded both the holidays to private transfers. Highly recommend Emma and will definitely be returning in the future. Thank you Emma your a star xx
2024年11月24日
Emma at Hays Travel
Emma at Hays Travel has always gone above and beyond to help with booking, any questions are always answered straight away. I've been booking for a few year with Hayes Travel now, wouldn't go anywhere else.
2024年10月26日
We saw a cruise advertised and messaged…
We saw a cruise advertised and messaged emma who was very helpful and polite we are now looking forward to our cruise
2024年10月26日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Emma was great
Emma was great , found our 2025 holiday in the hotel we wanted.
The disappointing part was it is actually over £250 cheaper online with Tui which is who our holiday was booked with but through Hays.
I will certainly look before booking anywhere in the future
2024年10月21日
Hays Travel - Emma Langston からの回答
Hi unfortunately prices do change by the day in this industry. The price you paid was the price at the time of booking. Always best to book through an independent travel agent #supportsmall businesses
Many thanks for your booking
The service and information from Emma…
The service and information from Emma has currently been second to none, always quick to answer any questions and seek the best deal.
2024年10月6日
5* service
I saw a deal on Emmas page and enquired, She got back to me really quickly. Our Holiday was booked within minutes. She was lovely to chat with and very professional
Will 10000% book with her again
2024年10月2日
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