Charmaine has been very helpful and patient with our booking. Thank you so much. Would highly recommend and will be a returning customer.
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We used Hays travel before, The staff are very helpful, this time Gillian was very good in sorting out our ho9liday for next year. Would always recommend them
Always a great experience at Hays Travel in Fareham! We won’t use anyone else. All the staff are friendly and helpful and very knowledgeable about all aspects of travel. And any issues that usually co... もっと見る
企業が回答しました
This was indeed a great holiday. Life aboard the Fred Olsen Borealis was full of excitement, good food and entertainment. Peter in the Fareham branch did us proud. Well done.
企業が回答しました
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
Unit 33, Fareham Shopping Centre, 79 West Street, PO16 0AP, Fareham, 英国
- 01329 732025
4.9
優良
999件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Amy was really helpful
Amy was really helpful, had lots of ideas, found exactly what we were after and made booking easy. 😁
2026年6月18日
Hays Travel - Fareham からの回答
Thank you for leaving such a lovely review!
CHARMAINE
CHARMAINE, was super as usual, as all the staff . Great atmosphere in the shop & Peter is a great manager .
2026年6月18日
Hays Travel - Fareham からの回答
Thank you so much Sue :) See you soon! xx
Great customer service from Amy
Great customer service from Amy, gave us all the info and no pressure to book. We came away from the shop with pirinted info (which i prefer). Gave us time to think about our plans. Later on in the day we made our booking over the phone.
2026年6月16日
Hays Travel - Fareham からの回答
Hi Karen
Thank you for leaving such a kind review! It is much appreciated and we will see you again soon :)
Once again Derek in Fareham office gave…
Once again Derek in Fareham office gave us gold star service
2026年6月15日
Hays Travel - Fareham からの回答
Thank you once again for your kind words. You will have an amazing time on your river cruise and your tour of Sicily. Always a pleasure. Best Regards Derek
Booking a cruise
The staff are always friendly and helpful
Great service.booking is easy as well
2026年6月15日
Hays Travel - Fareham からの回答
Good afternoon Mr Smith. Thank you so much for taking the time to leave us a 5* review, we really do appreciate it! See you again soon :) Charmaine
Very helpfull and friendly servkice
2026年6月12日
Hays Travel - Fareham からの回答
Hi Terence, thank you for leaving a lovely review, we hugely appreciate it and look forward to seeing you again soon!
She was very helpful and nothing was to…
She was very helpful and nothing was to much trouble
2026年6月13日
Hays Travel - Fareham からの回答
Good morning Christina, thank you so much for taking the time to leave a 5* review! We really are grateful :)
Winter sun Holiday
Amy took the time to hunt out our perfect holiday, with great room type, and price.
2026年6月3日
Hays Travel - Fareham からの回答
Hi Christina, thank you for leaving a lovely review! It is always a pleasure to organise your holidays :)
Hays Travel - Fareham からの回答
Thank you for your kind words Deanna. It,s always a pleasure to assist you with your cruise arrangements. Both of you will have the most amazing time. Best Regards Derek
This is second time I have used Hay's…
This is second time I have used Hay's travel and I am a very satisfied with the experience very helpful staff I am now looking forward to my trip they have made it so effertless
2026年6月11日
Hays Travel - Fareham からの回答
Hi George,
Thank you so much for your lovely review and feedback. We are so pleased we could help you find the perfect holiday. I hope you have a fantastic time an we hope to see you again in the future!
Kind Regards
Megan
Very helpful
Derek, the agent who dealt with us, was very helpful and friendly. Nothing was too much trouble.
2026年6月9日
Hays Travel - Fareham からの回答
Thank you for your kind words. It was an absolute pleasure assisting you with your travel requirements. You will have an amazing time. Best Regards Derek
Derek was extremely knowledgeable and…
Derek was extremely knowledgeable and helpful in planning our trips.
2026年6月9日
Hays Travel - Fareham からの回答
Thank you Lesley for your kind words. You shall have a fabulous time in Canada and doing Route 66. Best Regards Derek
Hays Travel - Fareham からの回答
Thank you Claire for the kings review, glad we got your holiday sorted.
Regards
Peter B
The service that Peter gives us is…
The service that Peter gives us is fantastic. We ask for the impossible and he makes it possible. The staff and Peter always deliver on our requirements. We can always rely on the staff. 10 out of 10. Keep up the good work at Fareham office!
Ken and Suzie
2026年6月7日
Hays Travel - Fareham からの回答
Good day Mr Russon,
Thank you very much for your Lovely review, it was my absolute pleasure, catch up soon.
Regards
Peter B
Why it is important for Customer Service to be consistentat its best..
Jamie Lee was very professional and was very helpful.
Infact when I came into your Branch on my first visit, Gillian asked Jamie Lee a question on my behalf and without any hesitation she left her desk and came over to answer my question.
As a former Senior Executive and Business & Customer Service Consultant both ladies were a credit to your company.
2026年6月4日
Hays Travel - Fareham からの回答
Good Morning Nigel;
Thankyou so much for the lovely review you placed for myself and Jamie-Lee, I am glad we were able to accommodate your requirements and hope you have an enjoyable cruise
Kindest Regards
Gillian
Amy was very helpful and got us a quote…
Amy was very helpful and got us a quote for the places we wanted to visit.
2026年5月24日
Hays Travel - Fareham からの回答
Hi Valerie, thank you for your very kind review! It is much appreciated & I thank you for your booking :)
Hays Travel - Fareham からの回答
Good morning Cheryl - thank you so much for taking the time to leave us a 5* review! We really do appreciate it :) Charmaine
Hays Travel - Fareham からの回答
Good day Norman,
Thank you for you kind feedback, any questions please let me know.
Regards
Peter B
So helpful and going the extra mile !
2026年5月20日
Hays Travel - Fareham からの回答
Hi Mrs Phillips, thank you for leaving such a lovely review, it it much appreciated! :)
Hays Travel - Fareham からの回答
Thank you for your kind words, we really appreciate you taking the time to leave us a review :)
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