Charmaine has been very helpful and patient with our booking. Thank you so much. Would highly recommend and will be a returning customer.
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We used Hays travel before, The staff are very helpful, this time Gillian was very good in sorting out our ho9liday for next year. Would always recommend them
Always a great experience at Hays Travel in Fareham! We won’t use anyone else. All the staff are friendly and helpful and very knowledgeable about all aspects of travel. And any issues that usually co... もっと見る
企業が回答しました
We came in on Saturday and ask for quote and said we would be back in on Sunday and when we did it was just so easy to book up what we wanted Jamie-Lee is the best she is so helpful thanks again to he... もっと見る
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
Unit 33, Fareham Shopping Centre, 79 West Street, PO16 0AP, Fareham, 英国
- 01329 732025
4.9
優良
999件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Hays Travel - Fareham からの回答
It was an absolute pleasure Christine. I hope you have the most amazing cruise. Best Regards Derek
Consultant Derek was excellent…
Consultant Derek was excellent especially as the notes he was looking at were a bit confusing for him
2026年5月3日
Hays Travel - Fareham からの回答
Thanks so much for your kind words! I really appreciate your patience while I worked through the notes — I’m glad I could help and make things clear for you in the end. Don’t hesitate to reach out if you need anything else!
– Derek
Excellent customer service from Hays Fareham
As always Hays Fareham have gone above and beyond with their customer service. Special thanks to Peter and Jamie Lee for their time and effort confirming our bookings with P&O. which was a very busy time during the P&O launch.
2026年4月25日
Hays Travel - Fareham からの回答
Thank you so much for your kind words! It really means a lot to us. It was a busy time with the P&O launch, but we’re so pleased we could get everything confirmed for you smoothly. We truly appreciate your patience and are always here to help with anything you need.
Peter & Jamie Lee
The experience we have had has been…
The experience we have had has been first class from Jamie and other members of staff. Very helpful and professional at all times. Thankyou to all.
2026年5月1日
Hays Travel - Fareham からの回答
Thank you for the kind words and taking the time to leave us a review we really appreciate this :)
Jamie lee and Peter we're both helpful…
Jamie lee and Peter we're both helpful in booking holiday and sorted everything out
2026年4月30日
Hays Travel - Fareham からの回答
Thank you for taking the time to leave us a review we really appreciate this :)
Friendly, informative, helpful, smooth process
Gillian was friendly, informative.
Arranged all our needs for the holiday we booked including my accessibility needs.
2026年4月29日
Hays Travel - Fareham からの回答
Thank you for taking the time to leave us a review we really appreciate this :)
Derek was very good helping us find…
Derek was very good helping us find the wright Maldives island for us and book our holiday
2026年4月29日
Hays Travel - Fareham からの回答
Thank you for your kind feedback! I’m really glad I could help you find the right Maldives island and get your holiday booked — it was a pleasure assisting you. If you need anything else, I’m always here to help!
– Derek
A great first experience using Hays Travel
A great first experience using Hays Travel to book my first cruise. Peter was very helpful in answering all my questions and concerns and I came away extremely satisfied with the service provided. Having used other travel agencies previously for other holidays, I feel that Hays Travel provides a unique and higher service level than most. Thank you for the experience.
2026年4月27日
Hays Travel - Fareham からの回答
Hi Michael,
Thank you for your lovely feedback. I’m really glad I could help with your first cruise and make the experience a positive one.
If you need anything else, I’m always happy to help.
Kind regards,
Peter
spent time to get quote for insurance…
spent time to get quote for insurance .then the holiday with added extras.Verry helpfull
2026年4月11日
Hays Travel - Fareham からの回答
Thank you so much for your kind feedback! I’m really glad I could help with your insurance and holiday plans, including the extras. It was a pleasure assisting you, and I look forward to helping you again soon!
— Derek
Very good advisor
2026年4月18日
Hays Travel - Fareham からの回答
Thank you so much for your kind feedback! I’m really glad I could help — it was a pleasure assisting you. I look forward to helping you again soon!
— Jamie-Lee
Hays Travel - Fareham からの回答
Thank you so much for your kind words! I’m really glad I could help — it’s always a pleasure. Thank you again, and I look forward to assisting you next time! - Jamie-lee
We booked with Jamie-Lee who provided…
We booked with Jamie-Lee who provided excellent service. Friendly and knowledgeable. Will definitely book with her help again!
2026年4月16日
Hays Travel - Fareham からの回答
Thank you so much for your lovely feedback! I’m really glad you had a great experience — it was a pleasure helping you. I look forward to assisting you again soon!
— Jamie-Lee
Hays Travel - Fareham からの回答
Thank you for taking the time to leave us a review we really appreciate this
Charmaine was extremely helpful and…
Charmaine was extremely helpful and nothing to much trouble, will definitely book with them again
2026年4月11日
Hays Travel - Fareham からの回答
Thank you so much for your kind words! I’m really glad I could help — it was a pleasure assisting you. I look forward to helping you again soon!
Charmaine
Very knowleble staff
2026年4月5日
Hays Travel - Fareham からの回答
Good Morning Robert, thank you very much for your review. Enjoy your cruise and we hope to see you again in the future! - Megan
Helpful staff in local store
Helpful staff in local store. Familiarity with the product to ensure we were quickly matched with a special holiday.
2026年4月11日
Hays Travel - Fareham からの回答
Good afternoon, and thank you so much for taking the time to leave us a 5* review. We really are grateful! We'll see you again soon :) Charmaine
Always use hays in fareham the staff…
Always use hays in fareham the staff are always friendly and helpful would recommend anyone to use them for all of their holiday requirements
2026年4月10日
Hays Travel - Fareham からの回答
Thank you so much for your wonderful feedback! It’s fantastic to hear that you always choose Hays in Fareham and find the team friendly and helpful every time you visit.
We really appreciate your recommendation—it means a great deal to us. I’ll be sure to pass your kind comments on to the rest of the team. We look forward to helping you with all your future holiday plans!
Best wishes,
Peter
We've booked several holidays with…
We've booked several holidays with Hays. Pete is wonderful. They are all very helpful in the Fareham branch.
2026年3月31日
Hays Travel - Fareham からの回答
Thank you so much for your kind words! It really means a lot to hear that you’ve had such great experiences booking your holidays with us. I’m delighted I could help, and I’ll be sure to pass on your lovely feedback to the rest of the team here in Fareham as well.
We look forward to helping you plan many more fantastic trips in the future!
Best wishes,
Peter
Lovely helpful staff but a change in…
Lovely helpful staff but a change in computer system was causing problems and meant delay in booking.
2026年3月28日
Hays Travel - Fareham からの回答
Thank you for your kind feedback! I’m really pleased to hear you found the team helpful, although I’m sorry for the delay you experienced while we adjusted to the new computer system. We appreciate your patience and understanding during that time.
We hope to make your next booking experience as smooth and seamless as possible, and we look forward to helping you again soon!
Best wishes,
Gillian
We were helped to choose a holiday by…
We were helped to choose a holiday by Jamie-Lee. She proved very helpful and so personable.
2026年4月4日
Hays Travel - Fareham からの回答
Thank you for taking the time to leave us a review we really appreciate this
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