Charmaine has been very helpful and patient with our booking. Thank you so much. Would highly recommend and will be a returning customer.
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レビュアーのコメントを見てみましょう
We used Hays travel before, The staff are very helpful, this time Gillian was very good in sorting out our ho9liday for next year. Would always recommend them
Always a great experience at Hays Travel in Fareham! We won’t use anyone else. All the staff are friendly and helpful and very knowledgeable about all aspects of travel. And any issues that usually co... もっと見る
企業が回答しました
We came in on Saturday and ask for quote and said we would be back in on Sunday and when we did it was just so easy to book up what we wanted Jamie-Lee is the best she is so helpful thanks again to he... もっと見る
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
Unit 33, Fareham Shopping Centre, 79 West Street, PO16 0AP, Fareham, 英国
- 01329 732025
4.9
優良
1001件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great team of travel agents
Great team of travel agents, very knowledgeable and helpful. Helped us to choose the most suited Greek Island destination according to our preferences and recommend package to budget.
2026年3月4日
Hays Travel - Fareham からの回答
Thank you for your lovely review! We’re really pleased to hear that you found the team helpful and knowledgeable, and that we could help you choose the Greek Island destination that suited you best.
We really appreciate your kind feedback and hope you have an amazing holiday.
Many thanks,
Peter
Jamie-Lee was wonderful at helping us…
Jamie-Lee was wonderful at helping us book our cruise, she was super knowledgeable and helped us to secure an amazing price as well! Highly recommend!
2026年3月4日
Hays Travel - Fareham からの回答
Thank you for the kind words and taking the time to leave us a review we really appreciate this!!
Derick has always been fantastic and…
Derick has always been fantastic and very thoughtful through the whole process of booking our holiday
2026年3月4日
Hays Travel - Fareham からの回答
Thank you for your kind words. It was an absolute pleasure. I really do hope you have a great time after world events affected your original plans.
Charmaine has been extremely helpful.
2026年2月21日
Hays Travel - Fareham からの回答
Good morning, and thank you so much for your kind review! I really am grateful :) See you again soon! Charmaine
Very knowledgeable staff
Very knowledgeable staff member, Amy explained everything clearly and was able to answer all our questions
2026年2月27日
Hays Travel - Fareham からの回答
Hi Ian, thank you for leaving such a kind review! We really appreciate it! :)
Quick ,friendly and professional
2026年2月20日
Hays Travel - Fareham からの回答
Thank you for your kind words. Im sure you will have an amazing time on holiday. Best Regards Derek
Very friendly knowledgeable staff who…
Very friendly knowledgeable staff who took there time and did there upmost to help us a very good service
2026年2月27日
Hays Travel - Fareham からの回答
Thank you for taking the time to leave us a review we really appreciate this :)
Welcome and friendly as always
Welcome and friendly as always, Gillian was a joy to deal with, sorting the holiday and ensuring we got the best deal possible.
2026年2月25日
Hays Travel - Fareham からの回答
Thank you so much for your lovely words! It truly means a lot to hear that you had such a positive experience.
I’m so pleased I could help you find the perfect holiday and secure a great deal for you — that’s always my goal! It was an absolute pleasure working with you, and I’m so excited for your trip.
If you need anything at all before you travel (or when you’re ready to plan the next one!), I’m always here to help.
Warmest wishes,
Gillian
Safari booking
Gillian was very helpful and patient with ensuring everything was booked and at the price we wanted. Always kept us updated which was great.
2026年2月26日
Hays Travel - Fareham からの回答
Thank you so much for your kind review! I’m really pleased I could help and keep everything updated for you along the way.
I truly appreciate your feedback and hope you have a wonderful trip. If you need anything else before you travel, just let me know.
Many thanks,
Gillian
Worry free holiday booking
Have booked our holidays on line over the last few years so it was lovely to have Derek at Hays travel to do it all for us.He was very friendly and able to guide us through the booking process and giving us ideas about future holidays.
2026年2月18日
Hays Travel - Fareham からの回答
Thank you for your kind words. It was an absolute pleasure to help you secure your holiday. You will have a great time.
Yippee 3We went back and sought out Peter to…
We went back and sought out Peter to help us book further holidays.
2026年2月17日
Hays Travel - Fareham からの回答
Thank you so much for coming back to see us again — it really does mean a great deal.
I’m absolutely delighted that you chose to return and asked for me personally to help with your next holidays. That level of trust and loyalty is something I truly appreciate.
We’re already looking forward to helping you with your future adventures.
Kind regards,
Peter
Having someone who knew what they were…
Having someone who knew what they were doing and getting me a good deal
2026年2月24日
Hays Travel - Fareham からの回答
Good afternoon Mrs Young - thank you so much for taking the time to leave us a 5* review, we really are grateful! I am so pleased we could get you a good deal on your flights :) Have a great time! Charmaine
An excellent customer experience
An excellent customer experience with Gillian, very polite and knowledgeable. Left the branch very happy with a very good price.
2026年2月24日
Hays Travel - Fareham からの回答
Thank you so much for your lovely review! I’m really pleased to hear you had a great experience and left the branch happy.
I truly appreciate your kind feedback and was glad I could help. If you need any assistance in the future, please don’t hesitate to get in touch.
Many thanks,
Gillian
For independent travel Hays are good value
Jamie Lee who looked after our strange request which she did and found out and helped sort out problems with the Eurostar and made good constructive suggestions. As independent travellers we find Hays a very good company and the Fareham people a very friendly group of people who have always made us feel welcome. But we feel that we would like Hays nationally to improve the selection of hotels for elderly and disabled people. You also need to improve access to Rail Journeys throughout the world but mainly in Europe. Once again Fareham has become a wonderful office to book holidays. Thanks to all of you for your wonderful attention to our needs.
Peace and All Joy
John and Esme Vivian ofs
2026年2月21日
Hays Travel - Fareham からの回答
Thank you for taking the time to leave us a review we really apprciate this!! we will take on board your feed back regarding the rail and feed this back :)
Amazing service by the girls and boys…
Amazing service by the girls and boys in the shop
Always a pleasure to go back there
2026年2月23日
Hays Travel - Fareham からの回答
Thank you for taking the time to leave us a review we really appreciate this :)
Hays Travel - Fareham からの回答
Hi Steve thank you for leaving a review! It is much appreciated :)
Felt welcomed from the moment we walked in..
Felt welcomed from the moment we walked in.
Ellie was very knowledgeable and made us feel at ease, didn't rush us. She had loads of tips that I wouldn't of thought of.
Can't wait to go on holiday.
2026年2月15日
Hays Travel - Fareham からの回答
Hi Amanda! Thankyou so much for leaving me such a lovely review! I am sure you will all have the most amazing time on your cruise, and hopefully my little insider tips make your trip even better!
Let me know if you have any more questions before you go :) Ellie
The guy helped us get our cruise sorted…
The guy helped us get our cruise sorted and was very helpful and pleasant
2026年2月14日
Hays Travel - Fareham からの回答
Thank you for your kind words. Im sure you are looking forward to your cruise. You will have an amazing time.
Booking our Greek Island Holiday
Derek was very helpful and spent time explaining our holiday making our experience pleasant and easy to understand. We are looking forward to our holiday!
2026年2月19日
Hays Travel - Fareham からの回答
Thank you for your kind words. Im sure you will have a fantastic holiday in beautiful Greece.
Very polite and efficient
2026年2月12日
Hays Travel - Fareham からの回答
Thank you for taking the time to leave us a review we really appreciate this
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