Sophie went above and beyond to sort a problem with my booking! It was such a relief knowing that she worked through everything and sorted it for me. This is the third trip I have booked with her and... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We have used Hays now a few times and do like the way the travel agency is run, all the staff are very friendly and helpful so we will continue to use the branch at Finaghy, well done keep up the good... もっと見る
企業が回答しました
Sophie, from the first minute I first spoke to her in January, up till now, has been so friendly & helpful every single time I’ve spoken to her. A lovely girl & a pleasant experience, even when she wa... もっと見る
企業が回答しました
I usually deal with Emma but she was on leave. Sophie was the person who i spoke with. She finalised details of my upcoming Cruise and also she give me lots of details regarding a Christmas Market i w... もっと見る
企業が回答しました
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
129a Upper Lisburn Road, BT10 0LH, Finaghy, 英国
- 02892290224
4.9
優良
567件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great staff
Great staff. Very professional and friendly. The travel advisor offered all sorts of ideas to make our holiday what WE wanted.
2025年8月28日
Hays Travel - Finaghy からの回答
Thank you for the lovely feedback. It was a pleasure to book your holiday :-)
Sophie is a star
Sophie, from the first minute I first spoke to her in January, up till now, has been so friendly & helpful every single time I’ve spoken to her. A lovely girl & a pleasant experience, even when she was ringing to tell me our flight had been cancelled she was so apologetic & helped me sort something else out
2026年7月19日
Hays Travel - Finaghy からの回答
Thank you for such a wonderful review. It was a pleasure helping you and I'm glad we found an alternative when the flight was cancelled. I really appreciate your support and kind words! 😊
Staff amazing
Staff amazing , very helpful friendly nothing is a bother to them and great offers.
2026年7月11日
Hays Travel - Finaghy からの回答
It was a pleasure to book your holiday, thank you :-)
Wegotaholidaybooked wewerehappywith…
Wegotaholidaybooked wewerehappywith whichwaswithinarebidget thankyou
2026年5月31日
Hays Travel - Finaghy からの回答
It was a pleasure to book your holiday, thank you :-)
I was made to feel very welcome and…
I was made to feel very welcome and booking the holiday for my family was easy
2026年7月7日
Hays Travel - Finaghy からの回答
thankyou for your kind review it was pleasure to help sort your family holiday.
Karen
Very friendly & helpful staff
Emma was very friendly & helpful she did everything to find us the right holiday that had everything we were looking for. 1st class service.
2026年7月11日
Hays Travel - Finaghy からの回答
Thank you for the lovely feedback. It was a pleasure to book your holiday :-)
Emma is so helpful everytime we book…
Emma is so helpful everytime we book with her. One of the best
2026年7月2日
Hays Travel - Finaghy からの回答
Always a pleasure, thank you for your lovely feedback :-)
Emma and the team are fantastic.
Emma and the team are fantastic.
I won’t go anywhere else….
That are always so helpful….
2026年7月2日
Hays Travel - Finaghy からの回答
Thank you for your kind review we greatly appreciate it :)
Emma was very helpful and understanding
2026年6月30日
Hays Travel - Finaghy からの回答
Thank you for the lovely feedback. It was a pleasure to book your holiday :-)
Karen at Hayes Finaghy always so very…
Karen at Hayes Finaghy always so very helpful, nothing is too much trouble
2026年6月28日
Hays Travel - Finaghy からの回答
Thanks for you kind review Jackie, its always a pleasure :)
Karen
Staff are very helpful and…
Staff are very helpful and accommodating specially Emma the manager.
2026年6月27日
Hays Travel - Finaghy からの回答
Always a pleasure, thank you for the lovely feedback :-)
Hays Travel - Finaghy
We were dealing with Karen.
She was great helping us with our holiday ideas. She saw us looking through the window at lunchtime. The office was closed for lunch, however she unlocked the door and invited us in. Top service.
2026年6月27日
Hays Travel - Finaghy からの回答
thankyou for your kind review, it was a pleasure to help with your planning
Karen
Had a lovely time staff at hays were…
Had a lovely time staff at hays were very pleasant and helpful
2026年6月17日
Hays Travel - Finaghy からの回答
thanks for the kind review Patricia , pleasure to help and look forward to helping plan your holidays in the future.
Karen
Buying cruise insurance
The very friendly, helpful & knowledgeable staff made the whole visit and easy experience. Even given advice about future visits
2026年6月6日
Hays Travel - Finaghy からの回答
Thank you for your lovely feedback :-)
Very pleasant and helpful
2026年2月24日
Hays Travel - Finaghy からの回答
Thank you for your lovely feedback :-)
Hays Travel - Finaghy からの回答
Thank you Sarah for your kind review and hope to be of help in the future :)
Sophie
Hays Travel - Finaghy からの回答
Thank you for the lovely feedback :-)
Karen was fantastic and went above and…
Karen was fantastic and went above and beyond to secure a great holiday at a great price
2026年5月28日
Hays Travel - Finaghy からの回答
Thank you Nicola for your kind review and hope to be of help in the future :)
Karen
The staff were very helpful and…
The staff were very helpful and friendly, asked all the right questions and found us the best holiday that suited our budget.
2026年5月24日
Hays Travel - Finaghy からの回答
Thank you for your lovely feedback :-)
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