We were warmly welcomed by Natalie who listened to our thoughts and recalled previous likes and dislikes of holiday arrangements which she had made for us. Attentive to our needs and impressively fam... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The staff were excellent in explaining the resorts available and we are trying somewhere different that we have not travelled to before. Booking was very efficient and simple to follow and details em... もっと見る
Great service from everyone at hays travel, book with them for every holiday and never had an issue, will contact your hotel directly for you so no need to worry about unexpected issues when you arriv... もっと見る
企業が回答しました
Excellent customer service from Natalie at Forestside Office. Took slot of time with us and listened to our needs. Was so helpful with information and recommendations. We had visited out agent... もっと見る
企業が回答しました
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
Unit 31 Forestside Shopping Centre, BT8 6FX, Forestside, 英国
- 02892290228
4.9
優良
756件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Jake was very helpful and got me and my…
Jake was very helpful and got me and my sorted with my first ever holiday
2026年5月5日
Hays Travel - Forestside からの回答
Thank you for your lovely review! :)
Holiday experience
Hays travel was very helpful and informative at getting a good holiday for our special anniversary , we have used them in the past and would do so again
2026年5月1日
Hays Travel - Forestside からの回答
We appreciate you sharing your experience. We are happy to hear that we could assist you in planning a good holiday for your special anniversary. We look forward to helping you again.
Rebecca Cullen always has customer care…
Rebecca Cullen always has customer care paramount and is extremely good at her job!
2026年5月3日
Hays Travel - Forestside からの回答
Thank you for your lovely review! :)
Perfect service
Very happy with the service provided by hays.
Price was very close to best online provider with more add ons
Aleisha as always provided a precise, informative no pressure delivery
Very very happy :)
2026年4月29日
Hays Travel - Forestside からの回答
Thank you for your lovely review! :)
Hays Travel - Forestside からの回答
Thank you for your lovely review! :)
Great service with the member of staff…
Great service with the member of staff that served me
2026年4月21日
Hays Travel - Forestside からの回答
Thank you for your lovely reply! :)
Helpful in every way 👍👍👍
2026年4月14日
Always book with the girls at…
Always book with the girls at forestside, great knowledge 100%
2026年4月13日
Always friendly and helpful and willing…
Always friendly and helpful and willing to go the extra mile to make sure you get exactly what you're looking for.
2026年4月20日
Fast and friendly
We went in with one idea in our heads and ended up with somewhere completely different but can’t wait to go now. The girl was lovely and fast considering we had 2 kids under 5 with us who were not patient.
2026年4月13日
Excellent staff with good knowledge and…
Excellent staff with good knowledge and attention to what the customers preferences are. Thank you
2026年4月9日
Natalie in forestside branch is really…
Natalie in forestside branch is really good I wouldn’t use any other travel agent
2026年4月18日
Very Happy here with this company
Very Happy here with this company. Very quick to response and answered any questions I had
2026年4月10日
I found the whole process very easy and…
I found the whole process very easy and the staff where very helpful
2026年4月14日
Hays Travel - Forestside からの回答
Thank you for your lovely feedback :)
Jake was very helpful and friendly
Jake was very helpful and friendly, helped us book exactly the holiday we wanted. Will happily go back to him for help with future holidays.
2026年4月3日
Hays Travel - Forestside からの回答
We appreciate your kind words regarding the help you received while booking your holiday, and we're happy we could provide a positive experience.
Our enquiry was dealt with quickly and…
Our enquiry was dealt with quickly and any questions we had were answered.
2026年4月8日
Hays Travel - Forestside からの回答
We're delighted to hear that your enquiry was handled so efficiently and that we answered all your questions. Thank you for your positive feedback!
Hays Travel - Forestside からの回答
Thank you for your lovely review! :)
I was served by a lovely girl called…
I was served by a lovely girl called Rebecca she was very helpful patient and friendly. Definitely an asset to ur company will definitely be back and hopefully get her again x
2026年3月28日
Hays Travel - Forestside からの回答
We're happy to hear that you found Rebecca helpful, patient, and friendly! We appreciate your kind words and hope to see you again soon.
Great customer service as always
Great customer service as always. Rebecca goes over and above with providing information and great service.
2026年3月20日
Hays Travel - Forestside からの回答
We appreciate you highlighting the great service you received. We are so glad that we could provide you with helpful information.
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