Hays Travel - Fulwell レビュー 

992
TrustScore 5段階評価の5

4.9

2 Sea Road, SR6 9BX Fulwell, GB


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Amelia at fulwell branch is always super helpful, especially after she went that extra mile after we'd had a bit of a disaster on our last holiday to lanzarote. Not hays travels fault just to make it... もっと見る

企業が回答しました

5つ星のうち5の評価

Another professional and personable service provided by Khia who again offered great advice and support while organising our next holiday.Thanks to the Sea Road branch team again. Ann... もっと見る

企業が回答しました

5つ星のうち5の評価

As always great service from the team at the Fulwell branch and a special thanks to Sharon for booking our holiday this time . You always get a warm welcome and first class service every time we boo... もっと見る

企業が回答しました

5つ星のうち5の評価

Kirsty made our holiday booking very stress free. We did not feel pressured to accept anything other than the holiday she helped us select. She took time to look at the best deal for us and secured an... もっと見る

企業が回答しました


企業情報

  1. 旅行代理店
  2. クルーズ代理店
  3. クルーズ旅行代理店
  4. カルチャーツアー提供業者
  5. 通貨両替業
  6. 旅行情報収集サイト

当該企業による記述

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


連絡先

4.9

優良

TrustScore 5段階評価の5

992件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(992)

過去12か月のレビュー数: 126,126

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

I booked a trip to the USA for myself…

I booked a trip to the USA for myself and my two sons. One of my sons has additional needs so it is very important that either I or my other son sit with him on flights. I was told this had been arranged for all flights. However on on line check in which can only be done 24hrs in advance. It emerged that all three of us were in different parts of the aircraft for the 9.5 hour flight to the US from Heathrow. I attempted to resolve this with British airways but was told the flight was full. A very kind passenger changed seats with me so the issue was resolved. I have reached out to Hays travel with my experience from the US. However I have had no reply. I will use an alternative travel agent in the future

2026年7月24日
自発的なレビュー
Hays Travel - Fulwell ロゴ

Hays Travel - Fulwell からの回答

Good Morning,
Im so sorry for the seating issues you have experienced on your outbound flight.

I will give you a call to discuss as this is the first i have heard about the issues you have experienced so apology's you have not had a reply.
Kirsty

5つ星のうち5の評価

Very welcoming and friendly staff

Very welcoming and friendly staff. Helped us find our perfect holiday to Greece at a great price. Would highly recommend and book our next Holiday with them.

2026年7月25日
Hays Travel - Fulwell ロゴ

Hays Travel - Fulwell からの回答

Thank you so much for taking the time to leave such fantastic feedback. It is Khia's day off today but I will make sure your comments are passed on to her. I am so pleased you are happy with the service you received.

Kind Regards
Sharon

5つ星のうち5の評価

Holiday booking

Another professional and personable service provided by Khia who again offered great advice and support while organising our next holiday.Thanks to the Sea Road branch team again.
Ann & Keith

2026年7月23日
Hays Travel - Fulwell ロゴ

Hays Travel - Fulwell からの回答

It is Khia's weekend off but I will ensure your comments are passed onto her. I am sure she will be delighted with your feedback. Thank you so much for booking with us.

Kind Regards
Sharon

5つ星のうち5の評価

Once again easy to book

Once again easy to book. A good price with helpful staff

2026年7月23日
Hays Travel - Fulwell ロゴ

Hays Travel - Fulwell からの回答

Hi Barbara, Thanks so much for your lovely review! Have a good time away :) Ameilia

5つ星のうち5の評価

pleasure to book with

the staff are very friendly and knowledgeable. It is always a pleasure to book a holiday with them.

2026年7月21日
Hays Travel - Fulwell ロゴ

Hays Travel - Fulwell からの回答

Hi Christine, Thank you so much for your review! Have a lovely time :) Ameilia

5つ星のうち5の評価

As always great service from the team…

As always great service from the team at the Fulwell branch and a special thanks to Sharon for booking our holiday this time .
You always get a warm welcome and first class service every time we book here.
I have stated before,we wouldn't book anywhere else.

2026年7月15日
Hays Travel - Fulwell ロゴ

Hays Travel - Fulwell からの回答

Thank you so much for your wonderful comments both for myself and the rest of the team. I am so pleased you continue to be happy with the service you receive and we do appreciate your loyalty too. I hope you both have a wonderful holiday.

Kind Regards
Sharon

5つ星のうち5の評価

As always staff are very helpful

As always staff are very helpful. Booked holiday with Amelia from the Fulwell branch who was very helpful, knowledgeable ,pleasant and friendly. Price matched what we had seen on line. Very happy with service received.

2026年7月21日
Hays Travel - Fulwell ロゴ

Hays Travel - Fulwell からの回答

Hi Julie, Aww thanks so much for your lovely review! It is much appreciated and I hope you have the best time away :) Ameilia

5つ星のうち5の評価

Amelia at fulwell branch is always…

Amelia at fulwell branch is always super helpful, especially after she went that extra mile after we'd had a bit of a disaster on our last holiday to lanzarote. Not hays travels fault just to make it clear.

2026年7月14日
Hays Travel - Fulwell ロゴ

Hays Travel - Fulwell からの回答

Hi David, Aww thank you so much for your fab review! I really do appreciate it and hope you have a great time :) Ameilia

5つ星のうち5の評価

Girls hoilday

We use fullwell hays travel and the girls are great nothing is a problem

2026年7月16日
Hays Travel - Fulwell ロゴ

Hays Travel - Fulwell からの回答

Thank you so much for booking with us again.
Kirsty
:)

5つ星のうち5の評価

the service from maddie

the service from maddie . hol rep. was excellent. able to help with booking plus assisted boarding and plenty knowledge advice. email special request to hotel . above and beyond service.

2026年7月3日
Hays Travel - Fulwell ロゴ

Hays Travel - Fulwell からの回答

Thank you so much for your wonderful comments. I am so pleased you are happy with the service you received. Maddie is currently on annual leave but I will ensure your feedback is passed on to her when she returns.

Kind Regards
Sharon

5つ星のうち5の評価

Amelia was pleasant

Amelia was pleasant, helpful, patient and efficient. It was a great experience, so easy to book my perfect holiday

2026年7月15日
Hays Travel - Fulwell ロゴ

Hays Travel - Fulwell からの回答

Hi Andrea, Thank you so much for your review! I hope you have an amazing time and look forward to hearing all about it :) Ameilia

5つ星のうち5の評価

Kirsty helped us book a fantastic holiday

Kirsty made our holiday booking very stress free. We did not feel pressured to accept anything other than the holiday she helped us select. She took time to look at the best deal for us and secured an excellent hotel and flights with great times.

2026年7月15日
Hays Travel - Fulwell ロゴ

Hays Travel - Fulwell からの回答

Thank you both so much it was my pleasure as always.
Kirsty

5つ星のうち5の評価

Sharon is always so helpful and…

Sharon is always so helpful and friendly and ensures we find the holiday that suits us. We will definitely return to Fulwell Hayes. We have found all the staff lovely 😃

2026年7月7日
Hays Travel - Fulwell ロゴ

Hays Travel - Fulwell からの回答

Thank you so much Tracy for once again booking with us and for taking the time to leave such great feedback. It is always such a pleasure booking your holidays for you. I hope you both have a fantastic time.

Kind Regards
Sharon

5つ星のうち5の評価

Sharon booked our holiday for us…

Sharon booked our holiday for us perfectly as usual found us exactly what we were looking for, five star service every time

2026年7月7日
Hays Travel - Fulwell ロゴ

Hays Travel - Fulwell からの回答

Thank you so much Christine. Your feedback is really appreciated and I just wanted to take this opportunity to thank you for once again booking your holiday with us. I hope you have a wonderful time.

Kind Regards
Sharon

5つ星のうち5の評価

Ameilia was brilliant in sourcing and…

Ameilia was brilliant in sourcing and helping us find the perfect family holiday. Couldn't do anymore to help us effortlessly book our holiday.

2026年7月9日
Hays Travel - Fulwell ロゴ

Hays Travel - Fulwell からの回答

Hi Ian, Aww thank you so much for your lovely review! I hope you all have a fab time away and look forward to hearing all about it :) Ameilia

5つ星のうち5の評価

Maddie from Fulwell shop was brilliant…

Maddie from Fulwell shop was brilliant from start to finish. Even gave a lovely discount would recommend highly

2026年7月1日
Hays Travel - Fulwell ロゴ

Hays Travel - Fulwell からの回答

Thank you Liam,
Maddie is on holiday at the minute but i will make sure she get this when she gets back.
Thank you again
Kirsty

5つ星のうち5の評価

first class service

Kirsty is always so helpful and friendly, such personal service, and the branch is so handy

2026年7月1日
Hays Travel - Fulwell ロゴ

Hays Travel - Fulwell からの回答

Thank you so much, :)
Kirsty

5つ星のうち5の評価

Won’t go anywhere else 5*

We have booked at hays Fulwell since we moved to the area 4 years ago and won’t go anywhere else the staff and the service they offered is second to none.

2026年6月27日
Hays Travel - Fulwell ロゴ

Hays Travel - Fulwell からの回答

Thankyou for taking your time to leave such a lovely review. We are so glad to book you up every time :)

Kind Regards,
Khia

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