Thank you Kirsty, fantastic service again, wouldn't go anywhere else, Fulwell staff are all amazing so friendly and very helpful. Kirsty always makes sure you are looked after from booking to colle... もっと見る
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Always receive 5 star service from these girls, they will go above and beyond to help you find your perfect holiday. Help with any queries and try their best to solve them. Sharon helped and sorted... もっと見る
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Had a recent visit to Hays Travel Fullwell to pick up tickets for our cruise. As always met with a smile and looked after very well. Sharon sorted everything out for us as well as further bookings... もっと見る
企業が回答しました
Kirsty was brilliant in getting us booked for Sunderland in Milan! even staying late to make sure it was all sorted before she left!
企業が回答しました
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
2 Sea Road, SR6 9BX, Fulwell, 英国
- 0191 5488300
4.9
優良
1038件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Julie was very helpful from us walking…
Sharonwas very helpful from us walking in the door booked exactly what I walked in for and entertained my youngest granddaughter with her box of tricks
Thank you sharon
2026年8月19日
Hays Travel - Fulwell からの回答
Thankyou for leaving a lovely review.
I will pass this on to sharon :)
Hays Travel - Fulwell からの回答
Thank you so much Lesley for once again booking your holiday with us and for taking the time to leave such great feedback. I hope you both have a wonderful time.
Best Wishes
Sharon
Another holiday booked with Khia
Khia gave us great service once again helping us book another holiday with Hays. She answered all our queries and questions and made booking our holiday really easy. THANKS KHIA.
2026年8月9日
Hays Travel - Fulwell からの回答
Hi Victoria,
You are very very welcome, once again thankyou for booking with us. :)
Kind Regards,
Khia
Very Efficient
Staff are always very helpful and try their best to get the best holiday for you. Thanks a lot!
2026年8月8日
Hays Travel - Fulwell からの回答
Thankyou so much for taking your time to leave a review and once again for booking with us :)
Kind Regards,
Khia
Hays Travel - Fulwell からの回答
Thank you so much for your wonderful feedback. Ameilia is on her day off today but I will make sure your comments are passed on to her.
Kind Regards
Sharon
Very knowledgeable and friendly.
Very knowledgeable and friendly.
Sorted out our booking quickly and price matched it
Thank you
2026年8月12日
Hays Travel - Fulwell からの回答
I am so pleased that you are happy with the service you received. We really do appreciate you taking the time to leave your feedback. Hope you both have an amazing time on your cruise.
Best Wishes
Sharon
Hays Travel - Fulwell からの回答
Thankyou for taking your time to leave a review. Kirsty is currently on annual leave but I will make sure the message is passed on :)
Kind Regards,
Khia
Sharon was very informative and helpful…
Sharon was very informative and helpful with our booking
2026年8月9日
Hays Travel - Fulwell からの回答
Thank you so much Maureen for your lovely feedback. It was a pleasure booking your cruise for you and I hope you both have an amazing time.
Kind Regards
Sharon
Hays Travel - Fulwell からの回答
Thank you so much for taking the time to leave your feedback. Kirsty is currently on annual leave but I will make sure your comments are passed on to her.
Kind Regards
Sharon
Excellent service, exact holiday at great price.
We received excellent service from Kirsty at the Fulwell branch. Kirsty spent time ensuring we got the exact holiday we were looking for at the best price. After care was also spot on.
2026年8月6日
Hays Travel - Fulwell からの回答
Thank you so much for your fantastic feedback. Kirsty is now on annual leave but I will ensure your comments are passed on to her.
Kind Regards
Sharon
knew her buisness
2026年8月6日
Hays Travel - Fulwell からの回答
Thank you for taking the time to leave us a review, Khia is on her day off but we will make sure sees this on her return tomorrow.
Kind regards
Hays- Fulwell
:)
Superb advice from Kia
Superb advice from Kia, hope that's the correct spelling! Very experienced even changed my flight times, and spent time to ensure I got the correct room type. Very patient, And all done over the phone, EXCELLENT
Very well done, Kirsy and her team.
2026年8月5日
Hays Travel - Fulwell からの回答
Thank you so much Christine :)
Im very lucky to have a great team and great such customers also.
Thank you for your continued support we really do appreciate it.
Kirsty
:)
As always they never fail thanks Amelia…
As always they never fail thanks Amelia great service outstanding customer service
2026年7月29日
Hays Travel - Fulwell からの回答
Thank you so much Karen, Amelia is currently on holiday but i will make sure she gets this when she returns.
Thank you
Kirsty
Fast and friendly as always
Fast and friendly as always. Popped in to book airport parking. Bailey the dog also looked after whilst he waited in the heat. Thanks again Khia.
2026年8月4日
Hays Travel - Fulwell からの回答
Hi Steven, thankyou so much for taking your time to leave a review. We love when Bailey pops in!
Kind Regards,
Khia
Always very helpful and very friendly…
Always very helpful and very friendly staff that will always be willing to help you .
2026年8月4日
Hays Travel - Fulwell からの回答
Thankyou for taking your time to leave a review. I am glad we managed to get you all booked back up for Garda! :)
Kind Regards,
Khia
Great service
Friendly and professional staff who go above and beyond to find what you looking for
Locally based
Made booking process easy and fully explained what was included
2026年8月1日
Hays Travel - Fulwell からの回答
Thank you so much for booking :) Let the birthday celebrations begin.
Kirsty
Hays Travel - Fulwell からの回答
Thank you for taking your time to leave such a lovely review. Look forward to seeing you again for your next one!
Kind Regards,
Khia
Maddie made the process quick and easy…
Maddie made the process quick and easy I would definitely recommend hays especially maddie
2026年8月1日
Hays Travel - Fulwell からの回答
Mrs Brown,
We're so glad to hear that our team made your experience quick and easy. We appreciate you recommending us!
Kind Regards
Maddie
We received everything we needed and…
We received everything we needed and price matched with online price. Amelia was very friendly, helpful and professional.
2026年7月31日
Hays Travel - Fulwell からの回答
Thank you for taking the time to leave a review, Ameilia is currently on annual leave, but I will ensure the message is passed on to her :)
Kind Regards,
Khia
Always book with kirsty as she makes me…
Always book with kirsty as she makes me feel very welcome she's also very efficient when replying...fantastic customer experience
2026年7月24日
Hays Travel - Fulwell からの回答
Thankyou for taking your time to leave a lovely review, Kirsty is currently on her day off but I will ensure the message is passed on :)
Kind Regards,
Khia
Im back :)
thank you so much Graham.
Kirsty
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