The person who delt with us, Amy, went out of her way to make sure that she could get everything we required especially as I have a slight problem which made us ask for a downstairs room and take a mo... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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Travel agent Kiara, very knowledgeable, trying to sort out a hotel for five people, within a price range at short notice, proved challenging, but with Kiras patients and knowledge, found our holiday.... もっと見る
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Sarah, who helped us at the Galashiels branch, was fantastic! She did absolutely everything for us and was both friendly and professional. Hays should be very proud of having such a wonderful member o... もっと見る
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Hayley was excellent in helping us find our Caribbean cruise / hotel holiday . Very patient with us changing hotels etc. . Took all the stress away from us trying to do it ourselves . Why try doing it... もっと見る
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企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
86 Channel Street, TD1 1BD, Galashiels, 英国
- 01896477015
4.9
優良
1155件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
South African travel preparations
Sarah at Hays, Galashiels is welcoming, went the extra mile and puts so much time and thought re booking flights and travel insurance.
She enabled a really good, challenging booking to take place. Other staff at Hays, Galashiels are also friendly and give helpful advice on follow up visit.
2026年6月20日
Hays Travel - Galashiels からの回答
Thank you so much for your wonderful review, always much appreciated. It was a pleasure to get the flights booked for you and now something wonderful to look forward to.
Kind regards.
Sarah
Travel Consultant
Galashiels branch
The staff are very helpful and knowledgeable nothing was too much trouble a joy to book with company Hayley sorted us out last year and this time know Connor took my booking over as Hayley off found us a perfect holiday. Thankyou.
2026年7月22日
Hays Travel - Galashiels からの回答
Hi Brian,
Thank you very much for your kind review and thank you for booking with us. I will pass along your comments to Hayley and Connor on their return.
- Kiara, Assistant Manager
We have booked several holidays through…
We have booked several holidays through Hayes travel in Galashiels, and the service is always first class.
Booked a three week holiday to China & Japan next year and Carmen was very patient and helpful organize the booking.
5 stars all day long.
Daniel Logan
2026年7月22日
Hays Travel - Galashiels からの回答
Hi Daniel,
Thank you very much for your kind review and thank you for continuing to book with us. Wow this trip sounds very exciting! I will pass along your comments to Carmen on her return.
- Kiara, Assistant Manager
Carmen sorted everything out for us
Carmen sorted everything out for us, very thorough and patient
2026年7月21日
Hays Travel - Galashiels からの回答
Hi Sheila,
Thank you very much for your kind review and thank you for booking with us. I will pass along your comments to Carmen on her return.
- Kiara, Assistant Manager
Knowledgeable and Friendly
Staff are friendly, professional, knowledgeable of the travel industry and always search for the best deal possible on the info we give them.
We normally deal with Kira or Sara at the Galashiels branch who I would say are excellent
2026年7月10日
Hays Travel - Galashiels からの回答
Thank you very much for the lovely review! Always my pleasure to help get you booked up :)
- Kiara
Hayley was great talked through process…
Hayley was great talked through process and booking to cape verde. Visas and money card explained. Very helpful and bubbly personality
2026年7月17日
Hays Travel - Galashiels からの回答
Thank you for the kind review. It was pleasure getting your holiday booked for you.
Hayley - Travel Advisor
Been going over to the Galashiels shop…
Been going over to the Galashiels shop for a long time would recommend it to everyone especially when we speak to Sarah she is excellent and takes her time over everything
2026年7月8日
Hays Travel - Galashiels からの回答
Thank you so much for your kind review and for booking with us again. Amy - Branch manager
Brilliant could not do enough for us…
Brilliant could not do enough for us top class 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟
2026年7月1日
Hays Travel - Galashiels からの回答
Thank you for your kind review and for booking with us. Amy - Branch Manager
Connor was very helpful looking at a…
Connor was very helpful looking at a number of alternative solutions and dealt with enquiries promptly and courteously
2026年7月14日
Hays Travel - Galashiels からの回答
Hi Frank, thank you for your kind review, it is very much appreciated and thanks again for booking with us. - Connor :)
Great personal service from the…
Great personal service from the staff.Alwsys very helpful and charming
2026年7月2日
Hays Travel - Galashiels からの回答
Thank you very much for your kind review and thank you for booking with us again. I will pass along your comments to Sarah on her return.
- Kiara, Assistant Manager
Used Hays for many years all the staff…
Used Hays for many years all the staff are very helpful and provide excellent customer service
2026年7月2日
Hays Travel - Galashiels からの回答
Hi Gary,
Thank you for your kind review and for continuing to book with us. I will pass along your comments to Hayley :)
- Kiara, Assistant Manager
Brilliant
Kiara was so patient while I looked at so many different holidays and had so many requests.
When I finally made my decision she booked our holiday very efficiently over the phone.
2026年7月7日
Hays Travel - Galashiels からの回答
Thank you for your kind review! We are so pleased to hear that our team was patient and efficient in helping you find and book your perfect holiday.
I will pass your lovely words over to Kiara on her return
Sarah Travel Consultsnt
We were very happy with the service we…
We were very happy with the service we received on booking our holiday, after giving instructions on where we wanted to go, it was a challenge but Sarah managed to make it happen thank you
2026年7月7日
Hays Travel - Galashiels からの回答
Doreen,
Thank you for your wonderful 5-star review! So pleased I was able to make your holiday booking happen, even with a challenge. :-) I hope you have a fantastic trip!
Sarah Travel Consultant
A lovely assistant Sarah
A lovely assistant Sarah, who was pleasant, knowledgeable and helpful.
2026年7月6日
Hays Travel - Galashiels からの回答
Thank you for your lovely review. It was a pleasure to book your River Cruise for you. Something wonderful to look forward to :-)
Sarah Travel Consultant
Hays Travel - Galashiels からの回答
Thank you as always for your kind review and for continuing to book with us :) - Kiara
Always a great experience
Always a great experience. Carmen is so calm and easy to deal with
2026年7月3日
Hays Travel - Galashiels からの回答
Thank you for your lovely review for Carmen. I will be sure to pass on your comments. Amy - Branch Manager
Very helpful and very pleasant and…
Very helpful and very pleasant and joyful experience Amy did everything for us and we would like to thank her for her help
2026年7月2日
Hays Travel - Galashiels からの回答
Thank you so much for your kind review. It was lovely to meet you both. Thank you for booking with us again. Amy - Branch Manager
Very knowledgeable and helpful staff
The staff at Hays Travel are all very knowledgeable and helpful. We were able to get our holiday booked with ease thanks to Sarah. Have used Hays Travel many times to book holidays and have never been disappointed with their service. Thank you.
2026年7月1日
Hays Travel - Galashiels からの回答
Thank you for booking with us again and for your lovely review for Sarah. I will be sure to pass your comments on. Amy - Branch Manager :)
Hays Travel - Galashiels からの回答
Thank you for your kind review. Amy - Branch Manager
Everything was excellent Sarah was very…
Everything was excellent Sarah was very helpful.Good to do business with you. Thanks.
2026年7月1日
Hays Travel - Galashiels からの回答
Thank you for booking with us again and thank you for your kind review for Sarah. Amy - Branch Manager
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