The person who delt with us, Amy, went out of her way to make sure that she could get everything we required especially as I have a slight problem which made us ask for a downstairs room and take a mo... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Hays in Galashiels is local. The staff, I've dealt with 3 now, have been nothing but fantastic. They are highly knowledgeable, helpful, well informed and polite, a credit to the company.
企業が回答しました
Travel agent Kiara, very knowledgeable, trying to sort out a hotel for five people, within a price range at short notice, proved challenging, but with Kiras patients and knowledge, found our holiday.... もっと見る
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Recently booked for a party of 11 people. Both girls I dealt with were very helpful. Managed to get the holiday we wanted for a good price. Excellent service as usual from a very friendly Team. Wo... もっと見る
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企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
86 Channel Street, TD1 1BD, Galashiels, 英国
- 01896477015
4.9
優良
1158件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Always friendly and helpful in…
Always friendly and helpful in tailoring to your needs great service i
2026年4月15日
Hays Travel - Galashiels からの回答
Thank you very much for your kind words, it is much appreciated
It was my pleasure to help with your holiday arrangements . Carmen
Hays Travel - Galashiels からの回答
Thank you very much for your kind words, it is much appreciated
It was my pleasure to help with your holiday arrangements . Carmen
Your young customer service advisor was…
Your young customer service advisor was amazing, what impressed me most, was he wasn't afraid to ask for help, and I so admired him for that
2026年4月5日
Hays Travel - Galashiels からの回答
Hi Jackie, thank you so much for your kind review, it is very much appreciated. Thanks again for booking with us - Connor :)
Excellent service
Excellent service so helpful there doing a great job job /we have been booking holidays with them for over 25 years
2026年4月10日
Hays Travel - Galashiels からの回答
Thank you for your lovely review, always appreciated :-) It is a pleasure to book your holidays for you both. Something to look forward to. Sarah Travel Consultant
Polite and experienced Staff
2026年4月3日
Hays Travel - Galashiels からの回答
Thank you for your kind review. Amy - Branch Manager
Connor who served us was excellent
Connor who served us was excellent. He talked us through all aspects off holiday.
2026年4月2日
Hays Travel - Galashiels からの回答
Hi John, thank you so much for your kind review, it is very much appreciated. Thanks again for booking with us. - Connor :)
Carmen took plenty time finding the…
Carmen took plenty time finding the best deal for us. She’s very knowledgable and took time to explain everything. Nothing was a problem. Excellent service.
2026年3月31日
Hays Travel - Galashiels からの回答
Thank you for your kind review Mrs McIntosh. I will be sure to pass on your lovely comments to Carmen.
Kiara - Assistant Manager
Always service to a high standard in my…
Always service to a high standard in my local branch.
2026年3月31日
Hays Travel - Galashiels からの回答
Thank you for your kind review and for returning to us. I will be sure to pass on your lovely comments to Sarah.
Kiara - Assistant Manager
Everyone followed up and followed…
Everyone followed up and followed through, went the extra mile to get the booking for us.
2026年3月29日
Hays Travel - Galashiels からの回答
Thank you for your kind review. I will be sure to pass on your comments to the girls. Amy - Branch Manager
Hailey was very helpful holiday was…
Hailey was very helpful holiday was easy to book. She had plenty knowledge about the area. All the staff in the Galashiels branch are very friendly and nothing is to much trouble for them.
2026年3月29日
Hays Travel - Galashiels からの回答
Thank you for your lovely review for Hayley. I will make sure she sees it. Amy - Branch Manager
As always
As always , Carmen .. I would never use any other business to book a holiday . Hays are Top Drawer .
2026年3月27日
Hays Travel - Galashiels からの回答
Aw thank you so much for your kind review. I will be sure to pass on your comments to Carmen. Amy - Branch Manager
Very friendly professional service from…
Very friendly professional service from Kayleigh. Explained everything in detail, and answered all questions with ease. Made us very happy & comfortable to book our special holiday
2026年3月24日
Hays Travel - Galashiels からの回答
Hi Aileen - thank you for your kind review. I'm so glad to hear you received a fabulous service. I will be sure to pass on your lovely comments to Hayley.
Kiara - Assistant Manager
Excellent service
Hayley was very helpful, went above and beyond, very professional polite and friendle
2026年3月18日
Hays Travel - Galashiels からの回答
Hi Christine - thank you for your kind review. I will be sure to pass on your lovely comments to Hayley.
Kiara - Assistant Manager
Hays Travel - Galashiels からの回答
Thank you for your kind review Diana. I will be sure to pass on your lovely comments to Sarah.
Kiara - Assistant Manager
Great service
Great help sorting out a famaly Christmas cruise. Exciting service as usual, very patient while we took time to make up our minds.
2026年3月20日
Hays Travel - Galashiels からの回答
Always a pleasure booking your trips for you all. Another cruise to look forward to for you all :-)
Sarah Travel Consultant
Hays Travel - Galashiels からの回答
Thank you for your lovely review. Glad that we were able to get you sorted and booked! - Louise
Hays Travel - Galashiels からの回答
Thank you for your kind review Becky & Barrie. I will be sure to pass on your lovely comments to Carmen.
Kiara - Assistant Manager
Was a lot easier than I thought it…
Was a lot easier than I thought it would be, first time booking a holiday and will definitely be using hays again
2025年9月24日
Hays Travel - Galashiels からの回答
Thank you so much for your lovely review Erin! Hope you are looking forward to your holiday - Louise :)
Pleasant and informative staff.
2026年3月13日
Hays Travel - Galashiels からの回答
Thank you for your lovely review. It is very much appreciated - Louise
Hays Travel - Galashiels からの回答
Hi Fiona, thank you so much for your kind review, it is very much appreciated. Thanks again for booking with us. - Connor :)
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