The person who delt with us, Amy, went out of her way to make sure that she could get everything we required especially as I have a slight problem which made us ask for a downstairs room and take a mo... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Hays in Galashiels is local. The staff, I've dealt with 3 now, have been nothing but fantastic. They are highly knowledgeable, helpful, well informed and polite, a credit to the company.
企業が回答しました
Travel agent Kiara, very knowledgeable, trying to sort out a hotel for five people, within a price range at short notice, proved challenging, but with Kiras patients and knowledge, found our holiday.... もっと見る
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Recently booked for a party of 11 people. Both girls I dealt with were very helpful. Managed to get the holiday we wanted for a good price. Excellent service as usual from a very friendly Team. Wo... もっと見る
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企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
86 Channel Street, TD1 1BD, Galashiels, 英国
- 01896477015
4.9
優良
1161件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Why we keep coming back
Good service, listened to what we wanted and helped us find the right holiday. It's why we keep coming back
2026年1月23日
Hays Travel - Galashiels からの回答
Thank you for booking with us again and for your lovely review for Hayley. Amy - Branch Manager
Hays Travel - Galashiels からの回答
Thank you for your lovely review for Hayley. I will be sure to pass on your comments. Amy - Branch Manager
Hays Travel - Galashiels からの回答
Hi Jean,
Thank you very much for the kind review - the trip looks amazing, glad you got booked up :)
Kiara
Our family P&O cruise booking went like…
Our family P&O cruise booking went like clockwork. Louise and Amy done all the work for us. Excellent service from the staff in Galashiels as usual.
2026年1月19日
Hays Travel - Galashiels からの回答
Thank you so much for your lovely review. It was our pleasure - the chat was great :) Thank you for booking with us again. Amy - Branch Manager
Very helpful and informative
Very helpful and informative, made it easy and pleasurable. Thank you for all your help and assistance.
2026年1月17日
Hays Travel - Galashiels からの回答
Hi Jacqueline, thank you very much for coming in to book and thank you for the review.
Kiara
Fantastic service as usual
Fantastic service as usual. Carmen looked at dates to suit us and accomadation on ground level. It will be our sixth time to the same hotel and we cant wait,
2026年1月9日
Hays Travel - Galashiels からの回答
Thank you so much for your kind review for Carmen. I will be sure to let her know. Thank you for booking - Amy Branch Manager
Hays Travel - Galashiels からの回答
Hi Craig, thank you for your kind review and thanks again for booking with us - Connor :)
Lady very helpful although I had…
Lady very helpful although I had already done my research so knew exactly what I wanted
2026年1月9日
Hays Travel - Galashiels からの回答
Thank you Lorna for your lovely review! Glad we were able to help you out with your future holiday
-Louise
Hays Travel - Galashiels からの回答
Thank you for your kind review. Amy - Branch Manager
Brilliant experience, great knowledge
It was so nice to share some of the burden of choosing a break. We only used a walk in because we had won a voucher but we will definitely be back. The fact that you price match makes it an absolute bonus.
2026年1月14日
Hays Travel - Galashiels からの回答
Hi Hazel,
Thank you so much for your kind review for Hayley, I will be sure to pass on your comments. Thank you again for booking with us.
Kiara, Assistant Manager
Happy experience booking Jersey holiday
Connor did a good job finding the best priced holiday in Jersey available and was pleasant to deal with throughout this process.
2026年1月6日
Hays Travel - Galashiels からの回答
Hi David,
Thank you so much for your kind review for Connor and thank you for booking your next Jersey trip with us again.
Kiara
Need help go to Galashields Hayes travel
They have always been very helpful and they always do what they can to help you out on anything which you may need
2026年1月13日
Hays Travel - Galashiels からの回答
Always a pleasure to book your trips for you Martin. Thank you for the lovely review! - Sarah
Kiara
The agent who dealt with us , Kiara, couldn’t have been more helpful. She was cheerful, knowledgeable, personable and just so easy to do business with. I’d recommend her to anyone wishing to book a holiday.
2026年1月12日
Hays Travel - Galashiels からの回答
Thank you so much for the kind review, I really appreciate it. It was my pleasure to help arrange your trip. Thank you again for booking with me - Kiara
Very helpful staff nothing to much for…
Very helpful staff nothing to much for them to look at different places for you before you book holiday. Amy is so good going through everything with you. First class
2026年1月11日
Hays Travel - Galashiels からの回答
Thank you so much for your kind words. Was lovely to see you yesterday. Thank you for booking again. Amy x
Hays Travel - Galashiels からの回答
Thank you so much for your kind review for Connor. I will be sure to pass on your comments. Thank you for booking.
Kiara, Assistant Manager
Hayley the staff member was fantastic
Hayley the staff member was fantastic, took time to explain everything and made it very easy for us
2026年1月9日
Hays Travel - Galashiels からの回答
Thank you so much for your kind review for Hayley. I will be sure to pass on your comments. Thank you for booking - Amy Branch Manager
Hays Travel - Galashiels からの回答
Hi Mrs Gribbin,
Thank you for taking the time to leave a review for Hayley and for trusting us with your first holiday booked through a travel agent.
- Kiara, Assistant Manager
Staff are efficient and extremely…
Staff are efficient and extremely helpful with assisting myself in organising documentation.
2026年1月6日
Hays Travel - Galashiels からの回答
Thank you very much for your lovely review Robert, it's always our pleasure to help arrange your holidays :)
Kiara
Hays Travel - Galashiels からの回答
Thank you so much for your kind review for Hayley. I will be sure to pass it on. Amy - Branch manager
Holiday planning
Great service, Louise couldn't have helped any more she was fab and made it possible to book the holiday that we really wanted.
2025年12月31日
Hays Travel - Galashiels からの回答
Hi Valerie,
Thank you very much for leaving such a kind review, I will be sure to pass along your comments to Louise.
- Kiara, Assistant Manager
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