Hey guys, I'm running out of superlatives to describe my latest experience at Hays Travel (Gateshead) I had the pleasure of meeting Janelle for the first time and like her colleagues, she dealt w... もっと見る
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When I visit the Gateshead branch I find that the staff are very helpful in ensuring that they meet my holiday needs. Communication with them is excellent. That's why I go back there to book my holida... もっと見る
企業が回答しました
Welcomed into the shop with a friendly greeting. I was wanting a renewal of my travel insurance and this was done quickly and efficiently by Kirsty .I had a few issues with my email address but this w... もっと見る
企業が回答しました
Staff were very approachable, friendly and helpful. I gave a very specific set of requirements and they managed to find a holiday to fit every single one.
企業が回答しました
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
43 Jackson Street, NE8 1EE, Gateshead, 英国
- 0191 4774615
4.9
優良
728件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Harvey sorts everything for us no…
Harvey sorts everything for us no stress booked all good the staff are amazing in gateshead branch thank yous all
2026年8月23日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Friendly service ,and very…
Friendly service ,and very knowledgeable, was really happy with our experience.
2026年8月19日
Hays Travel - Gateshead からの回答
Thank you so much for your lovely review! We hope you have a fantastic holiday! Thanks Hays Travel Gateshead :)
Outstanding customer service
Hey guys,
I'm running out of superlatives to describe my latest experience at Hays Travel (Gateshead)
I had the pleasure of meeting Janelle for the first time and like her colleagues, she dealt with my holiday request to Bodrum with consummate professionalism.
Everything was handled with clarity, making the travel planning process stress free and seamless.
I highly recommend this travel company and commend Janelle for her outstanding customer service.
Patrick D Graham
2026年8月6日
Staff were very approachable
Staff were very approachable, friendly and helpful.
I gave a very specific set of requirements and they managed to find a holiday to fit every single one.
2026年8月13日
Hays Travel - Gateshead からの回答
Thanks so much for your lovely review. We hope you have an amazing holiday. Thanks Hays Travel Gateshead :)
Hays Travel - Gateshead からの回答
Thank you for your lovely review! We hope you have an amazing holiday! Thanks Team Gateshead :)
Good customer service
2026年8月5日
Hays Travel - Gateshead からの回答
Thank you for your lovely feedback :)
Lovely and helpful staff which is why…
Lovely and helpful staff which is why we keep coming back!
2026年8月8日
Hays Travel - Gateshead からの回答
Thank you for your wonderful 5-star review! We are so pleased to hear that our staff are helpful and that you keep coming back to us. We truly appreciate your loyalty!
When I visit the Gateshead branch I…
When I visit the Gateshead branch I find that the staff are very helpful in ensuring that they meet my holiday needs. Communication with them is excellent. That's why I go back there to book my holiday.
2026年8月8日
Hays Travel - Gateshead からの回答
Thanks so much for your lovely review! It's always a pleasure to book your holidays!. Thank you Hays Travel Gateshead :)
Hays Travel - Gateshead からの回答
Thank you so much for your lovely review. I hope you have an amazing holiday! Thank you Harvie :)
Amazing staff Thankyou for your help
2026年8月1日
Hays Travel - Gateshead からの回答
Thank you so much for your lovely review! We hope you have a lovely holiday. Thanks Hays Travel Gateshead
Staff very friendly and helpful
Staff very friendly and helpful, showed knowledge of the destination we were booking
2026年7月26日
Hays Travel - Gateshead からの回答
Thank you for your lovely review! I hope you's have ana amazing holiday. Thank you Harvie :)
Can’t recommend enough!
Staff were super friendly and extremely helpful, as always, Katie was brilliant helping look for different hotels and deals with the best price to accommodate for my travel size on an already existing deal plus changing airport so that I could still go without having to travel down to Manchester first. Fantastic price- it ended up being nearly £3000 cheaper than the other deals plus it was an additional night in a nicer hotel and with breakfast included.
2026年7月26日
Hays Travel - Gateshead からの回答
Hi Kelsey,
Thankyou so much for your lovely feedback! I'm so pleased we managed to find you the perfect option with no extra hassle! 😀. if i don't manage too see you before hand I hope you have a lovely trip! Kind regards, Katie 😊
Hays Travel - Gateshead からの回答
Thank you so much for your review. It was so lovely to see you in branch and i hope you have an amazing time on your holiday. If there is anything at all you need please dont hesitate to get in touch. Thanks Kirsty
Welcomed into the shop with a friendly…
Welcomed into the shop with a friendly greeting. I was wanting a renewal of my travel insurance and this was done quickly and efficiently by Kirsty .I had a few issues with my email address but this was again sorted out by Kirsty who followed it up with a phone call to make sure everything was ok
2026年7月29日
Hays Travel - Gateshead からの回答
Thank you so much for your lovely review. It was so lovely to see you in branch. And i hope you have a wonderful time on your holidays. Anything you need in the future dont hesitate to get in touch. Thanks Kirsty
Hays Travel - Gateshead からの回答
Thank you so much for your review its always such a pleasure to speak with you and sort your holidays i hope you both have an amazing time. Thanks Kirsty x
5 star service again off kirsty could…
5 star service again off kirsty could not ask for more looking forward to book again in the future and all the best for kirsty up coming baby girl
2026年7月22日
Hays Travel - Gateshead からの回答
Its always such a pleasure to deal with you both if yous need anything at all dont hesitate to get in touch. Thank you very much i will soon be back from Mat leave sorting out your hols. Thanks Kirsty
Great staff and very helpful as usual…
Great staff and very helpful as usual wouldn’t use anyone else
2026年7月21日
Hays Travel - Gateshead からの回答
Thanks so much for your lovely comments. We hope you have an amazing holiday! Thank You Harvie :)
Always enjoy visits to Hays travel
Always enjoy visits to Hays travel. All staff go above and beyond. Even staff that aren't busy with clients will get involved and assist with a colleague who is seeing to you.
Now that's teamwork.
2026年7月18日
Hays Travel - Gateshead からの回答
Thank you for your fantastic 5-star review! We are so pleased to hear that you enjoy your visits and that our team's collaborative spirit enhances your experience. We truly appreciate your kind words.
Kind Regards
Hays Travel Gateshead
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