Hey guys, I'm running out of superlatives to describe my latest experience at Hays Travel (Gateshead) I had the pleasure of meeting Janelle for the first time and like her colleagues, she dealt w... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
When I visit the Gateshead branch I find that the staff are very helpful in ensuring that they meet my holiday needs. Communication with them is excellent. That's why I go back there to book my holida... もっと見る
企業が回答しました
Welcomed into the shop with a friendly greeting. I was wanting a renewal of my travel insurance and this was done quickly and efficiently by Kirsty .I had a few issues with my email address but this w... もっと見る
企業が回答しました
Staff were very approachable, friendly and helpful. I gave a very specific set of requirements and they managed to find a holiday to fit every single one.
企業が回答しました
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
43 Jackson Street, NE8 1EE, Gateshead, 英国
- 0191 4774615
4.9
優良
728件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Hays Travel - Gateshead からの回答
Thanks so much for your review. Its always such a pleasure to see you in branch and i hope you have an amazing time on all of your holidays. Thanks Hays Travel Gateshead
Friendly helpful service got me the…
Friendly helpful service got me the holiday I was after
2026年3月1日
Hays Travel - Gateshead からの回答
Thank you for such a lovely review! I can't wait to hear all about your amazing trip. Thanks, Megan :)
We always use Hays to book holidays.
We always use Hays to book holidays.
As usual they sorted out exactly what we wanted, found the best price and free accommodation upgrades too.
They also sort out airport parking etc at the same time.
All we've got to do is turn up at the airport - it couldn't be easier.
2026年3月4日
Hays Travel - Gateshead からの回答
Thank you so much for your 5 star review it was so lovely to see you both in branch and sort out your holidays. I hope yous both have an amazing time and if there is anything at all we can help you with please dont hesitate to get in touch. Thanks Kirsty
Harvie explained everyrhing in full…
Harvie explained everyrhing in full detail and told us the reviews of the hotel and stuff
2026年2月28日
Hays Travel - Gateshead からの回答
Thank you so much for your lovely review. I hope you have an amazing holiday!! Thank you Harvie :)
Gateshead Lasses
Katie and all the girls are fab ..made me feel so welcome found exactly what I was?looking for will definitely use the Gateshead branch again for further holidays
2026年2月27日
Hays Travel - Gateshead からの回答
Hello lynne thankyou so much for your feedback! im so happy to hear you had a good experince in branch, we were more than happy to get you sorted...
i wish you and your husband a lovely get away while celebrating your ruby wedding!😊
Kind regards,
Katie
Very pleased with all the staff who…
Very pleased with all the staff who organised the holiday.
2026年2月27日
Hays Travel - Gateshead からの回答
Thanks for your lovely review. It was a pleasure booking you on your cruise. I'm sure you'll all have the best time. Janelle, Kirsty and Team Gateshead.
Very helpful and always a lovely …
Very helpful and always a lovely brunch of girls in gateshead shop xx
2026年2月26日
Hays Travel - Gateshead からの回答
Thank you so much for your 5 star review it was such a pleasure to deal with you in branch and i hope you both have a lovely time. If there is anything at all we can help you with please dont hesitate to get in touch. Thanks Kirsty xx
friendly and helpful
Kirsty was really friendly and helpful, giving various options to pick from and showing more information about the site via internet searches.
2026年2月24日
Hays Travel - Gateshead からの回答
Thank you so much for your 5 star review, It was such a pleasure to deal with you and find you your holiday. I hope you and the boys have a great time! If there is anything at all we can help you with please dont hesitate to get in touch. Thanks Kirsty
Hays Travel - Gateshead からの回答
Thank you so much for your 5 star review. It was so lovely to see you in branch and i hope you have a great time on holiday. If there is anything at all we can help you with please dont hesitate to get in touch. Thanks Kirsty
Hays Travel - Gateshead からの回答
Thank you so much for your 5 star review, Its always such a pleasure to see you in branch and i hope you and the boys have a great holiday. If there is anything at all you need from me please dont hesitate to get in touch. Thanks Kirsty
Kirsty
Kirsty who I spoke to was incredibly helpful, she was able to answer the many questions I had and made booking very smooth and simple.
Thank you Kirsty
2026年2月19日
Hays Travel - Gateshead からの回答
Thank you so much for your 5 star review it was such a pleasure to speak with you. Im so excited for you and i hope you have an amazing time!! super jelous! anything at all you need just let me know :) Thanks Kirsty
Great service quick friendly voice over…
Great service quick friendly voice over the phone have used hayes travel on numerous occasions peace of mind booking my holiday through travel agent
2026年2月15日
Hays Travel - Gateshead からの回答
Thank you so much for your 5 star review we really do appreciate it. We will pass your lovely comments across to Harvie who booked your holiday. Thanks Hays Travel Gateshead.
I am very pleased with the work Janelle…
I am very pleased with the work Janelle did getting a good deal for me and my family
2026年2月13日
Hays Travel - Gateshead からの回答
Thank you for the review Margaret, i hope you have a lovely holiday! Thanks, Janelle.
We always go to Hays Travel .Find them…
We always go to Hays Travel .Find them always happy to help and will always get you the right price available.Booked two holidays and left happy.
2026年2月4日
Hays Travel - Gateshead からの回答
Thank you so much for your lovely review! It was a pleasure booking your holiday, I hope you have an amazing time! Thank You Harvie :)
The assistant was very helpful
The assistant was very helpful. Got booked up for our holiday. Fabulous
2026年2月8日
Hays Travel - Gateshead からの回答
Thank you so much for your lovely review, we hope you have an amazing time!! Thank you Gateshead Branch :)
Katie could not have been more helpful
Katie could not have been more helpful. She was efficient, polite and courteous. Aĺl of the staff were very friendly. I would strongly recommend Hayes travel to anyone wishing to book a holiday.
2026年2月7日
Hays Travel - Gateshead からの回答
MR J MCINTYRE,
Thankyou so much for your kind review me and the staff much appreciate this! happy to get yous sorted and if i don't see you before, have the best time! :)
Kind regards, Katie
Hays Travel - Gateshead からの回答
Thank you so much for your lovely review! I hope you have an amazing holiday. Thank You Harvie :)
Hays Travel - Gateshead からの回答
Thank you so much for your 5 star review. It was lovely to see you in branch again and get your holiday sorted! It looks amazing i hope yous have a lush time celebrating your daughters birthday. Thanks Kirsty
Hays Travel - Gateshead からの回答
Thank you so much for your 5 star review. Its always such a pleasure. I hope you have an amazing time on your holiday. If there is anything at all we can help you with please dont hesitate to get in touch. Thanks Kirsty
Happy customer
As soon as you enter the shop your greeted with a smile, and they ask how can they help. I wasn't sure what location I wanted but the assistant went through my options and because I was on a budget she made sure they could meet my expectations. I ended up booking a holiday to majorca within my cost the hotel looks fabulous and they went through all the stats about the hotel and flights. Couldn't be anymore happier, thank you hays keep up the great work
2026年2月1日
Hays Travel - Gateshead からの回答
Thank you so much for your lovely review! It was a pleasure to book your holiday. I hope you have an a amazing time!! Thank you Harvie :)
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。