Karen was incredibly knowledgeable and helpful. I wouldn’t have known where to start choosing a cruise to the fjords but she went through the options with first hand knowledge which was very reassurin... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Have used Hays Travel - Goring several times and they've always been great. All the staff are friendly and very efficient and keep you informed if there's any changes with your booking. Would defin... もっと見る
企業が回答しました
We have always found Hays, which we use a lot, very helpful and on this occasion, we received the same excellent service. The staff are very friendly and professional and will look into any small deta... もっと見る
企業が回答しました
As ever with the staff, this time Laura, all queries dealt with and booking satisfactorily completed. Thank you for the excellent service.
企業が回答しました
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
334 Goring Road, BN12 4PD, Goring, 英国
- 01903 241221
4.9
優良
529件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Hays Travel - Goring からの回答
Thank you for your feedback!
The wonderful insight & help.
The wonderful insight & help.
All questions answered with lots more advice.
EXCELLENT.
2025年10月24日
Hays Travel - Goring からの回答
Thank you for taking the time for completing the survey and your kind words
I was really worried about finding a…
I was really worried about finding a cruise to suit our needs but a lovely holiday has been arranged and I am very happy now.
2025年10月18日
Hays Travel - Goring からの回答
Thank you for such a lovely review, it was a pleasure. Laura x
It was fab to have someone who…
It was fab to have someone who understood our requirements and was thoughtful enough to suggest airport help.
The lady who helped us used several ways to review the options to get one that suited our needs.
2025年10月14日
Hays Travel - Goring からの回答
Thank you for taking time to complete the survey and for your kind words, karen
Met with Karen in the shop and within a…
Met with Karen in the shop and within a few minutes the cruise was all booked and on our way. Karen and all the staff are very friendly and very knowledgeable about the holidays. We always book with them for peace of mind.
2025年10月14日
Hays Travel - Goring からの回答
Thank you for your kind feedback, really happy you found Karen's service friendly and helpful :)
One to one contact with a human being
One to one contact with a human being. A step back in time to former Great Britain. Very very rare today. A good BRITISH company.
2025年10月9日
Hays Travel - Goring からの回答
Thank you for your feedback!
The staff in Hays Travel are amazing
The staff in Hays Travel are amazing, friendly and knowledgeable
2025年10月3日
Hays Travel - Goring からの回答
Thank you for your feedback!
Hays Travel - Goring からの回答
Thank you for your kind feedback :)
Great Service
My wife went into the Goring branch in the morning as I was out elsewhere. When I returned I phoned Vicky at the branch and after a few questions she phoned me back with all the answers. I paid a deposit and before she finished for the day she phoned me back and confirmed the booking. Great and friendly service.
2025年10月8日
Hays Travel - Goring からの回答
Thank you for your kind feedback. So pleased you were happy with Vciky's service :)
Very good customer service
Very good customer service
Spent ages sorting and planning the holiday
Very friendly
2025年10月1日
Hays Travel - Goring からの回答
Thank you for your lovely feedback - Megan :)
Helpful and informative staff
2025年10月1日
Hays Travel - Goring からの回答
Thank you for your kind feedback :)
very helpful and polite service
2025年9月17日
Hays Travel - Goring からの回答
Thank you for your kind feedback, happy you found the service to be helpful :) Look forward to assisting with your future trips
The agent I saw listened to my ideas…
The agent I saw listened to my ideas and concerns. She spent time looking at options with me before continuing in my absence and emailing me the options. She followed up with a phone call but was not pushy.
We went back in to book and she was very clear about what was available and ensured we were happy with everything.
2025年9月24日
Hays Travel - Goring からの回答
Thank you for your lovely feedback!
Hays Travel - Goring からの回答
Thank you for your lovely feedback! I am glad I was able to assist - Megan :)
Again Karen was very polite.
Again Karen was very polite, friendly and helpful and remembered us from our last visit. Quickly found exactly what we were looking for at a price within our budget. A pleasurable experience. Will definitely return.
2025年9月21日
Hays Travel - Goring からの回答
Thank you for completing the survey and for your kind words about the experience you received when making your booking
They could make you feel a bit more…
They could make you feel a bit more important and that you matter.
I was in travel agents for over an hour and had little conversation with the staff I felt uncomfortable
2025年9月11日
Hays Travel - Goring からの回答
Thank yo for your feedback. We are very sorry to hear you felt the service was uncomfortable. It can be difficult to hold a flowing conversation when liaising with suppliers over the phone also. We do appreciate your review and will keep this in mind. Many Thanks
I was very happy being there
I was very happy being there, I only wanted insurance for a holiday.
As all's way's friendly and helpful, may be next time, I'll book a holiday with you. Thank you for your help, and I will see you soon.
Thank's Richard Albon...x
2025年9月14日
Hays Travel - Goring からの回答
Thank you for your lovely feedback!
Hays Travel - Goring からの回答
Thank you for your kind feedback :)
Hays Travel - Goring からの回答
Thank you for a lovely review. Laura
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