They are always very helpful, friendly and patient, especially when you have customers like me who change the dates at the last minute. They are happy to help after you have made your booking if you... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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Emma she was so helpful and friendly , talked us through all the special assistance things that we needed, and the transfer. The other lady in the shop was friendly as well and took a picture of our d... もっと見る
I can't recommend Hays Travel Halesowen enough! We were made to feel really welcome in store. The team were incredibly friendly, professional and genuinely took the time to listen to exactly what we... もっと見る
企業が回答しました
Absolutely wonderful service again from Hays Travel Halesowen. Emma, the new Branch Manager, handled our booking with ease. Our thanks also goes to Karen who had worked on our behalf over the weekend... もっと見る
企業が回答しました
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
2 Hagley Mall Cornbow Centre, B63 4AJ, Halesowen, 英国
- 01213149406
4.9
優良
722件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Emma she was so helpful and friendly
Emma she was so helpful and friendly , talked us through all the special assistance things that we needed, and the transfer. The other lady in the shop was friendly as well and took a picture of our dog for the shop.
2026年8月19日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
They are always very helpful
They are always very helpful, friendly and patient, especially when you have customers like me who change the dates at the last minute. They are happy to help after you have made your booking if you have any little queries.
2026年8月11日
Hays Travel - Halesowen からの回答
Lyn,
Thank you so much for your wonderful feedback! We are so pleased to hear that our team was helpful, friendly, and patient, especially with last-minute changes. We appreciate your kind words.
Kind Regards
Emma
Booked with Emma.
Booked with Emma.
As with all the wonderful staff there it is always a joy to book with them.
Effotless and we always leave feeling happy.
2026年8月16日
Hays Travel - Halesowen からの回答
Hi Steve,
Many thanks for your continued support and booking your next adventure with us. It is always a pleasure to see you in our store and thankyou for the cakes - they will go down a treat!
Kind Regards
Emma
Very friendly and helpful young lady we…
Very friendly and helpful young lady we had the pleasure of discussing our holiday
2026年8月16日
Hays Travel - Halesowen からの回答
John Plant,
Thank you for your wonderful 5-star review! We are so pleased to hear that you had a positive experience with our team. We look forward to booking your next holiday!
Kind Regards
Emma
Hays halesowen
Mia at Halesowen was very informative and efficient , searched many options to find us the best deal available.
2026年8月9日
Hays Travel - Halesowen からの回答
Hi Wendy
Thank you for your wonderful feedback! We are so pleased to hear that our team member was very informative and efficient in finding you the best deal available. We truly appreciate your kind words.
Kind Regards
Emma
Great and very friendly experience
Mia was very helpful and we get what I needed efficiently
2026年8月11日
Hays Travel - Halesowen からの回答
Andrew,
Thank you for your wonderful 5-star review! We are so pleased to hear that you had a great experience with Mia.
Kind Regards
Emma
Very pleasant and helpful lady got just…
Very pleasant and helpful lady got just what we wanted a break not to expensive hopefully we will enjoy our holiday
2026年8月8日
Hays Travel - Halesowen からの回答
Pamela Jones,
Thank you for your wonderful 5-star review! We are so pleased to hear that our team member was helpful and found you just what you wanted for your holiday. We hope you have a fantastic time!
Kind Regards
Hays Travel Halesowen
Hays Travel - Halesowen からの回答
Hi Stephen,
Thanks for your lovely review. So glad we manage to arrange your holiday to Cyprus. We hope you have a fantastic time. Look forward to booking your next trip for you.
Kind Regards
Emma
Hays Travel - Halesowen からの回答
Hi Mr Brayshaw
Thank you for your wonderful 5-star review! We are so pleased to hear that you consistently find our team friendly and helpful, making your visits a pleasure.
Kind Regards
Emma
Hays travel are very professional and…
Hays travel are very professional and courteous, nothing is too much trouble.
Very good staff and the service is exemplary.
2026年8月4日
Hays Travel - Halesowen からの回答
Thank you for your wonderful feedback! We are so pleased to hear that our team provided such professional and courteous service, and that nothing was too much trouble. We truly appreciate your kind words.
Kind Regards
Hays Travel Halesowen
There is always a warm welcome
There is always a warm welcome, the ladies being very helpful.
2026年7月22日
Hays Travel - Halesowen からの回答
Stephen,
Thank you for your wonderful feedback! We are so pleased to hear that you always receive a warm welcome and find our team to be very helpful.
Kind Regards
Emma
⭐⭐⭐⭐⭐
I can't recommend Hays Travel Halesowen enough! We were made to feel really welcome in store. The team were incredibly friendly, professional and genuinely took the time to listen to exactly what we were looking for, we dealt with Emma-Fab, Nothing was too much trouble. They searched through lots of different options to find us the perfect holiday, making sure it suited both our budget and everything we wanted. Even help entertain my daughter so she didn't get too bored, completely stress-free.
A huge thank you to everyone at Hays Travel Halesowen. We'll definitely be booking all our future holidays with you and recommending you to family and friends.
2026年8月1日
Hays Travel - Halesowen からの回答
Laura,
Thank you so much for your wonderful feedback! We are thrilled to hear you had such a positive experience with our team. It was an absolute pleasure helping you find the perfect holiday, and we look forward to assisting you with all your future travel plans.
Kind Regards
Emma
Mia was very helpful knowledgeable and…
Mia was very helpful knowledgeable and patient would certainly recommend Hays and Mia to anyone looking to book a holiday.
2026年8月1日
Hays Travel - Halesowen からの回答
Thank you so much for your wonderful feedback Alan! We are delighted to hear that our team provided such helpful, knowledgeable, and great service. We truly appreciate your recommendation and taking the time out to write this review.
Kind Regards
Emma
Very efficient service staff polite and…
Very efficient service staff polite and helpful
Have used hay’s before always found very helpful
2026年7月30日
Hays Travel - Halesowen からの回答
Mr Brookes,
Thank you for your wonderful feedback! We are so pleased to hear that our service staff were polite, helpful, and efficient. We truly appreciate your continued loyalty.
Kind Regards
Hays Travel WhiteRose
A little disappointed
Although I was dealt with quickly I wasn't pleased that the office did not have a supply of paper in order to print out a copy of my documents. The business really ought to not be in this position as not everyone wants documents forwarded by email only.
2026年7月28日
Hays Travel - Halesowen からの回答
Hi Richard,
I hope you are well.
Thank you for your feedback. We are disappointed to hear that our service did not meet your expectations.
Unfortunately, we completely ran out of paper yesterday and were therefore unable to print the documents for you at the time of your visit. We are currently awaiting a delivery of supplies, but we would be more than happy to print the documents for you at a later date if you are able to come back into store.
We apologies for any inconvenience caused and appreciate your understanding.
Kind regards,
Mia TM
Assistant Manager
Mia was very helpful from the beginning…
Mia was very helpful from the beginning this was Alison and my first holiday abroad for 31 years as we have raised a family I am very happy with the service we have received from Mia she is a credit to your company kind regards from Marc and Alison currently in crete
2026年7月19日
Hays Travel - Halesowen からの回答
Hi Marc,
Thank you for this lovely review if you need anything you know where we are.
Have a lovely holiday. :)
Kind Regards,
Mia TM
Hays Travel - Halesowen からの回答
DVJ,
Thank you for your wonderful feedback! We are so pleased to hear that you found our advice helpful and our team friendly. We always strive to listen carefully to our customers' needs.
Kind Regards
Hays Travel Halesowen
Very good service.
Mia TM at the Halesowen branch is brilliant.
She will go above and beyond to find us the holiday or cruise we want.
Would highly recommend her.
2026年7月24日
Hays Travel - Halesowen からの回答
Tony,
Thank you for your wonderful feedback! We are so pleased to hear that our colleague went above and beyond to find you the perfect holiday or cruise.
Kind Regards
Hays Travel Halesowen
Excellent service
We dealt with Emma at the Halesowen branch. She was great. Very friendly and welcoming, very efficient and knowledgeable, very helpful and friendly.
2026年7月23日
Hays Travel - Halesowen からの回答
Dawn,
Thank you for your wonderful feedback! We are so pleased to hear that our colleague was so helpful and made your experience a positive one.
Kind Regards
Hays Travel Halesowen
Pleasant booking experience
Went to shop to enquire about cruise, personnel very helpful and friendly, answered all the questions asked. Booking experience very good. Layout of shop very open and clean
2026年7月22日
Hays Travel - Halesowen からの回答
Thank you for your wonderful feedback! We are so pleased to hear that you had such a positive experience enquiring about your cruise and that our team was so helpful.
Kind Regards
Hays Travel Halesowen
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