After many days researching a cruise holiday I gave up and went into my local Hays travel agent who sorted everything out within an hour, hotel, flights and cruise. Very impressed with Natalie who cou... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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We decided to book a cruise for 2027 but were undecided as to whether our preferred cruise was suitable for us. Your representative moved heaven and earth to answer our questions and found an entirel... もっと見る
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Natalie was so helpful and searched to fine us the best deal for our cruise, for our family, which included finding us the right cabins and the best prices. She spent time explaining it all to us.... もっと見る
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Spent a lot of time sorting out and booking a holiday with Jessica, who was an absolute star. Extremely helpful and couldn't do enough to make sure all the holiday questions were covered. An absolut... もっと見る
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企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
14 St Johns Road, SO30 4QU, Hedge End, 英国
- 01489 790077
4.9
優良
930件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Lovely helpful staff
2026年2月7日
Hays Travel - Hedge End からの回答
Thanks so much for your 5 star review, it was a pleasure to get you booked. Regards Steph
Nicky at the Hedge End branch was…
Nicky at the Hedge End branch was extremely helpful, she found just the holiday we were looking for.
2026年2月6日
Hays Travel - Hedge End からの回答
Thank you so much for your lovely review. I think it is a fabulous holiday, you'll have an amazing time! - Nici
We love Mollie at Hedge End
We love Mollie at Hedge End. Always super helpful and nothing is ever too much trouble.
2026年1月30日
Hays Travel - Hedge End からの回答
Thank you for the lovely review! It was a pleasure to get your Thailand holiday booked, I'm sure you will have the best time.
Kind regards,
Mollie :)
Happy customer
The girls in our local branch are always so helpful, informative, professional and welcoming.
I wouldn't go anywhere else to book a holiday.
2026年2月6日
Hays Travel - Hedge End からの回答
Thankyou so much for your kind review! It is always a pleasure helping you with your bookings.
Kind Regards, Leah :)
Hays Travel - Hedge End からの回答
Thank you for the 5-star review! It was a pleasure to get your cruise booked, I'm sure you will have a great time.
Kind regards,
Mollie
Stephanie was professional
Stephanie was professional, helpful & was attentive to our specific needs & requests - Thankyou.
2026年1月30日
Hays Travel - Hedge End からの回答
I appreciate your kind words and are so happy I could assist with your specific requests in a professional and helpful manner. Kind Regards Stephanie
Hays Travel - Hedge End からの回答
Thankyou so much for your kind review, it was a pleasure helping you get this booked!
Kind Regards, Leah :)
Want to help and make things hassle free
Very helpful agent who took the time to find us the perfect holiday based on what we said we were looking for.
2026年1月31日
Hays Travel - Hedge End からの回答
Peter,
I appreciate you taking the time to leave us such a fantastic review! I am so happy we could find you the perfect holiday you were looking for. Regards Steph
Hays Travel - Hedge End からの回答
Willem,
We're glad you had a wonderful experience . Thank you for your positive feedback; we appreciate it.
Hays Travel
Always a delight to be served by…
Always a delight to be served by Stephanie in fact booked again for 2027 with her guidance and knowledge
2026年1月22日
Hays Travel - Hedge End からの回答
Steven,
We're happy to hear that you found Stephanie's service delightful. It's great to know our guidance and knowledge helped you book for 2027.
Kind Regards
Hays Travel
We found Natalie professional
We found Natalie professional, knowledgeable and friendly. Took us through the process of booking our cruise with good advice a real asset to the company
2026年1月21日
Hays Travel - Hedge End からの回答
Thankyou so much for your kind review, I will pass on your comments on to Natalie!
Kind Regards, Leah :)
Hays Travel - Hedge End からの回答
Thankyou so much for your kind review, I will pass on your lovely comments on to Steph!
Kind Regards, Leah :)
helpful servie
2026年1月20日
Hays Travel - Hedge End からの回答
Thank you for the 5 star review! It was a pleasure to get your Portugal holiday booked, I'm sure you will have a great time.
Kind regards,
Mollie
Hays Travel - Hedge End からの回答
Thanks for taking the time to let us know how pleased you were with our service. Glad we could get you all booked.
The young girl was very helpful n…
The young girl was very helpful n patient, n very friendly , would definitely recommend her to others
2026年1月20日
Hays Travel - Hedge End からの回答
Thank you for your 5-star review. I am so glad we could get your holiday booked!
We are always happy to help.
Kind Regards,
Jess
Excellent Customer Service
Never had any issues with the Hedge End Branch.
Always great professional service , Big shout out to Natalie who has booked many trips for me, who is so helpful and gives excellent customer service.
2026年1月20日
Hays Travel - Hedge End からの回答
Thank you so much for your 5* review, it really means a lot to us. I will pass this onto Natalie. - Nici
We were very happy with the service we…
We were very happy with the service we received at Hays travel.We wanted to book a cruise and it was all taken care of without a fuss by the assistant who was very professional and friendly and will definitely book a holiday with Hays Travel again.
2026年1月9日
Hays Travel - Hedge End からの回答
We're so glad to hear that you were happy with the service you received and that your cruise booking was taken care of so smoothly. We are always happy to help!
Kind regards,
The Hays Travel Hedge End team
Great experience with Nici
As always, Nici was amazingly informed, patient, helpful and friendly! She always goes out of her way to find me the best accommodation and destination for my needs and I can't thank her enough for all her time and effort! She is an absolute credit to Hays!
2026年1月11日
Hays Travel - Hedge End からの回答
Teresa Gough,
We appreciate you taking the time to leave us such a wonderful review! We are so happy to hear that you found our team member helpful and your booking experience so pleasant.
Hays Travel
nothing was to much for the staff to do…
nothing was to much for the staff to do we always book with hays travel a very good company jessica was spot on
2026年1月18日
Hays Travel - Hedge End からの回答
Thank you so much for your 5-star review Andy.
I am so glad we could get your cruise booked for you!
Kind Regards,
Jess
Always helpful and very knowledgeable
Always helpful and very knowledgeable. Wherever possible we book our holidays with Hayes.
2026年1月17日
Hays Travel - Hedge End からの回答
Thank you for your positive feedback and your booking. It is much appreciated. I am sure you will have another fabulous time at your chosen hotel. Hope to see you soon, Natalie
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