Our personal concerns were well noted and the lady who looked after us was very experienced, patient and understanding. We will never book online again after going into store, well done Hays Travel.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Maria the manager helped me book a very big special holiday for 8 family members She was very helpful and researched a couple of holidays Then finally booked one for me and was very meticulous a... もっと見る
企業が回答しました
Felt very comfortable booking with Hays have used before allways get Terry good service nothing is to much trouble Use them all the time
企業が回答しました
Nick was patient and extremely helpful. Booking hotels,flights and transfers. Not rushing and listening to all our requests No matter what. Well done
企業が回答しました
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
Hempstead Valley Shopping Centre, Unit 39, ME7 3PD, Hempstead Valley, 英国
- 01634914113
4.9
優良
1398件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Staff and service
2026年5月23日
Hays Travel - Hempstead Valley からの回答
Thank you for your feedback. We hope you have a lovely holiday - Caz
Excellent experience
Katy, Teresa and Alyssa all helped us find a holiday in Sardinia at a price we couldn’t find elsewhere. Really pleased with the level of customer care we received and will certainly come back again! Thank you ladies 🙂😎
2026年5月21日
Hays Travel - Hempstead Valley からの回答
We are so pleased Katy, Teresa & Alyssa were able to help you find your perfect holiday to Sardinia! We appreciate your kind words and look forward to assisting you again in the future. Have a lovely time - Caz
Excellent professional service from Caz…
Excellent professional service from Caz . Will defo book again
2026年5月21日
Hays Travel - Hempstead Valley からの回答
Thank you for you kind feedback. We're so glad you had a great experience with Caz! We hope you have a lovely holiday -Sophia
Fast Friendly efficient service
Every agent in the company has proved efficient and knowledgeable and all holidays booked with Hayes so far, have gone completely to plan and without problems.
2026年5月14日
Hays Travel - Hempstead Valley からの回答
We are so pleased to hear that our agents have consistently provided efficient and knowledgeable service. It's wonderful that your holidays have been problem-free! Thank you for your feedback and we hope you have a lovely holiday - Caz
The lady was so nice and looked at…
The lady was so nice and looked at loads of holiday for us
2026年5月18日
Hays Travel - Hempstead Valley からの回答
We are so pleased we could help find your perfect holiday. We hope you hae a lovely holiday - Caz
Charlotte was very helpful and…
Charlotte was very helpful and professional after a bad experience elsewhere.
Would only use Hays in the future!
2026年5月17日
Hays Travel - Hempstead Valley からの回答
We're so glad we could turn a negative experience into a positive one for you. We appreciate your kind words. :-)
Hays Travel - Hempstead Valley からの回答
We are so pleased our staff was helpful and friendly. We appreciate your kind words. Jo :-)
The lady was very helpful with my…
The lady was very helpful with my booking and organised Day trips, airport parking, travel insurance and hotel booking.
Caz was so helpful.
2026年4月10日
Hays Travel - Hempstead Valley からの回答
We're so pleased to hear about your positive booking experience with Caz. We appreciate you sharing your kind words and hope you have a lovely holiday - Sophia
Hays Travel - Hempstead Valley からの回答
We are so pleased to hear that your experience was easy. Thank you for sharing your positive feedback with us. We hope you have a lovely holidays - Caz
Hays Travel - Hempstead Valley からの回答
We're so glad you enjoyed our service. Thank you for your kind words; we truly appreciate your feedback.
We hope you have a lovely holiday! :) - Sophia
Fearne was really helpful
2026年5月10日
Hays Travel - Hempstead Valley からの回答
We're so glad to hear this! Thank you for sharing your positive feedback with us.
We hope you have a lovely holiday! :) - Sophia
Hays Travel - Hempstead Valley からの回答
We appreciate you taking the time to share your positive experience; we are so happy to hear that you found our team helpful and professional. We hope you have a lovely holiday :)- Charlotte
Friendly efficiency service
Friendly efficiency service. Nicki was determined to help us with everything from arranging special assistance for both of us and checking the cabin was everything we wanted and needed.
2026年5月12日
Hays Travel - Hempstead Valley からの回答
We appreciate you sharing your experience! We're so glad we could provide efficient and friendly service and help with all your arrangements. We hope you have a lovely holiday :)- Charlotte
Thank you Fleur, thank you Hays travel
Our dealings was Fleur was straight forward, she was more that helpful, she was knowledgeable and answered and questions / fears we may have had, looking forward to a great holiday now, thank you Fleur and Hays travel
2026年5月11日
Hays Travel - Hempstead Valley からの回答
We're so glad to hear that our team member was helpful and knowledgeable, addressing all your concerns. We appreciate your feedback and hope you have a fantastic holiday! - Charlotte
Jo at Hempstead valley serviced us she…
Jo at Hempstead valley serviced us she was great very helpful and answered all our questions
2026年5月11日
Hays Travel - Hempstead Valley からの回答
We appreciate your positive feedback! We're so glad to hear that you found our service helpful and that all your questions were answered. We hope you have a lovely holiday :) - Charlotte
After advising the representative of my…
After advising the representative of my requirements she very quickly found a coach tour that met them all and I went ahead and booked the tour.
2026年5月9日
Hays Travel - Hempstead Valley からの回答
We appreciate you taking the time to share your experience. We're so glad the representative quickly found a coach tour that met all your needs, and you booked it. We hope you have a lovely holiday :) - Charlotte
Very helpful and friendly
Very helpful and friendly, the whole process from start to finish was very easy.
Will definitely recommend to our friends and family.
2026年5月7日
Hays Travel - Hempstead Valley からの回答
We appreciate your kind words! We're so glad the entire process was easy for you, and we're happy to hear you'll recommend us to your friends and family. Have a lovely holiday! Jo x
Xmas cruise
Danni was amazing, helping me find the perfect cruise for myself and my mother in law.
I would definitely come back and book another holiday !
2026年5月8日
Hays Travel - Hempstead Valley からの回答
Thank you so much :) Have a wonderful time on your cruise.
Hays are always very good!
Charlotte understood our needs very quickly and was extremely efficient and clear when looking at different options and explaining them to us. She made our booking very simple and straightforward, and had all the necessary paperwork etc done in no time at all. It is always very good at Hays and this occasion was no exception.
2026年4月28日
Hays Travel - Hempstead Valley からの回答
We appreciate your kind words! We're happy to hear that our team member understood your needs and made your booking simple. It's great to know you had a good experience with us.
We hope you have a lovely holiday :-) Maria
Excellent service from Rosie -Rosie was so good- listened to what we…
Rosie was so good- listened to what we wanted and sent me 2 holidays to choose from
She then helped us choose
Took her time and was very professional
2026年5月4日
Hays Travel - Hempstead Valley からの回答
Thank you so much for your kind words. Always happy to help :)
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