We looked at this cruise for a long time and went in just two weeks before departure to book. Nadia was so helpful and went above and beyond to get us a great cabin. Sadly, due to family circumstances... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Erin, the Hay's representative who attended to us, was very helpful and knowledgeable. Although she hadn't personally visited the place we were thinking about, she was able to give us informati... もっと見る
企業が回答しました
From my first contact with Nadia all communications were first class,she managed to organise our family holiday of 12 of us to turkey.we were given many option and her knowledge was second to none .Th... もっと見る
企業が回答しました
Staff are always helpful, friendly and professional. All our holidays since holidays have been with Hays Inverness. Nadia Just stopped to say hi and got us out second booking in 6 months with a plea... もっと見る
企業が回答しました
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
13 Ingles St, IV1 1HN, Inverness, 英国
- 01463 897 880
4.9
優良
967件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Nadia was so helpful and friendly…
Nadia was so helpful and friendly getting us the best flights accommodation etc
2026年1月12日
Hays Travel - Inverness からの回答
We appreciate your amazing review! We are so happy we could find the best flights and accommodation for you, and that you found our service helpful.
Winter sun…
Decided to go into Hays rather than booking online, as we wanted more travel advice. Fiona was very knowledgeable and helpful once we had discussed our requirements. All in all a good experience. We will be back
2026年1月11日
Hays Travel - Inverness からの回答
We're happy to hear that our in-store expertise helped you plan your trip! It's great to know that you found our advice valuable, and we appreciate your intention to return for future travel needs.
Excellent service!
I was delighted with the service I received. I felt that Erin really cared about putting a package together for me.
2026年1月11日
Hays Travel - Inverness からの回答
We appreciate you sharing your experience. We are so happy to hear that you felt cared for while we put your package together for you.
Hays Travel - Inverness からの回答
We are so happy to hear you received great service in both stores, and we appreciate you booking your holiday with us!
Friendly staff
Friendly staff, Erin who helped me with my enquiry was so helpful and nothing was a problem she was so professional.
2026年1月4日
Hays Travel - Inverness からの回答
We're so glad to hear that you found our staff friendly and helpful! We appreciate you mentioning the professional service you received; thank you!
Fiona made it great as she knows what…
Fiona made it great as she knows what holiday suits me and my family
2026年1月4日
Hays Travel - Inverness からの回答
We are so happy to hear that we know what kind of holiday is perfect for you and your family. Thank you for your review.
Great customer service and follow up
2026年1月1日
Hays Travel - Inverness からの回答
We appreciate you taking the time to leave us a wonderful review; we are so happy to hear about your great experience!
Elana was very helpful and nothing was…
Elana was very helpful and nothing was too much trouble for her. Always go to Hays for our travel plans. Everyone is so friendly and helpful
2025年12月31日
Hays Travel - Inverness からの回答
We appreciate your continued trust in us for your travel arrangements. We're so happy to hear that our team is always so helpful and friendly!
Great service as always
Great service as always. All the girls are very helpful, informative and friendly.
2025年12月28日
Hays Travel - Inverness からの回答
We appreciate your continued patronage and are so glad to hear that our team is helpful, friendly, and informative!
The lady who served us was very…
The lady who served us was very friendly and exceptionally helpful and the interaction and friendly banter in the office was great.
2025年12月28日
Hays Travel - Inverness からの回答
We're so glad to hear that you found our team member to be exceptionally helpful and friendly! It's wonderful knowing you enjoyed the office atmosphere.
Hays Travel - Inverness からの回答
We are happy to hear that our team member met your needs and provided great support. Thank you for your positive feedback!
Very helpful and informative.
2025年12月20日
Hays Travel - Inverness からの回答
We're glad our information helped you. Thank you for your feedback; we appreciate it.
Very helpful and welcoming.
2025年12月19日
Hays Travel - Inverness からの回答
We're glad you felt welcome and found our assistance helpful. Thanks!
Excellent service
Maya was excellent at providing a complicated travel requirement that suited us perfectly. We could not have done it without her. Thank goodness there are still travel agents you can speak with face to face. I would highly recommend her at Hays Travel in Inverness.
2025年12月12日
Hays Travel - Inverness からの回答
We are so pleased to hear that you received excellent service and that we were able to assist with your travel plans. Thank you for recommending our services! Mya
Freindly, informative and found just what we needed.
Very freindly and informative. Went in looking for a weekend city break that wouldn't break the bank in the new year. Came out with a fortnight all inclusive winter sun holiday, leaving in six weeks!
2025年12月7日
Hays Travel - Inverness からの回答
We're happy to hear that you found our team friendly and informative. It's great you came away with a fantastic winter sun holiday! Thank you for your positive feedback.
Nadia was excellent in getting us from…
Nadia was excellent in getting us from some rough ideas through to a cruise proposal and accompanying flights, hotel etc..
2025年12月7日
Hays Travel - Inverness からの回答
We appreciate you sharing your experience. We are so happy to hear that we could assist you in planning your cruise, flights, and hotel.
Hays Travel - Inverness からの回答
Thank you for your comments.
Very helpful and easy experience
Nadia was very helpful in getting us a price and then very helpful when we wanted to change a couple of things.
2025年12月1日
Hays Travel - Inverness からの回答
Thank you for your comments about Nadia.
A visit to Hays Inverness is like…
A visit to Hays Inverness is like having a visit with your friends 😊 always professional but knowing us so well helps Nadia and the team find just what we are looking for , never disappointed. Thank you all
2025年11月30日
Hays Travel - Inverness からの回答
Aw thank you we are always pleased to see you too .
Inverness staff more professional…
Inverness staff more professional helpful than the elgin Hays branch.
Inverness staff were pleasant, welcoming.
2025年12月1日
Hays Travel - Inverness からの回答
Thank you for your comments happy to help.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。