Jayne the manager at Keynsham is so helpful. I was waiting for my river cruise to be cancelled due to low water and Jayne let me know straight away when she had heard. I was then able to find another... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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I won’t go anywhere else to book a holiday. The team are so welcoming and friendly. They sorted everything out for me when I booked my next holiday and talked me through everything. When I needed spec... もっと見る
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I entered the Keynsham Branch and was meant by a sea of friendly faces. Jessie was careful to listen to the requirements and went through several options and discussed the destinations, backed up... もっと見る
企業が回答しました
Helen was extremely knowledgeable quickly giving us a range of options. Jessica was really efficient in helping us book.
企業が回答しました
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
52 High Street, BS31 1DX, Keynsham, 英国
- 01174055609
4.9
優良
1052件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Helpful, patient and secured a great desl
We went in with no real idea of what we wanted or where to go. I entered warning them of this but was greeted with big smiles and "let me help" from Ellie and she secured as a fabulous deal for a lovely holiday
2026年5月25日
Hays Travel - Keynsham からの回答
Thank you for your lovely review! It was a pleasure to book your trip! Best Wishes Ellie
Very friendly helpful and informative…
Very friendly helpful and informative assistant (Ellie).
Good price, lots of info, dudn't feel rushed or 'sold', Defo use Hays again
2026年5月25日
Hays Travel - Keynsham からの回答
Thank you so much for your lovely review! - Ellie :)
Exceptional booking problems
There were a lot of exceptional
difficulties trying to book and pay for my flight. The member of staff at Keynsham branch was kind and patient and we finally managed to overcome these.
2026年5月25日
Hays Travel - Keynsham からの回答
Thank you for your 5* review. I hope you have a great time in Cebu catching up with family. Regards Helen
Booking a cruise. The member of staff made me feel at…
The member of staff made me feel at ease and took time to ensure all our holiday needs were put in place without being to pushy would recomend Hayes travel keynsham very friendly and experienced staff.
2026年5月23日
Hays Travel - Keynsham からの回答
Thank you for much for your lovely review. Kind regards, Jayne
Hays Travel - Keynsham からの回答
Thank you for your lovely feedback. Best Wishes Helen
Very helpful staff,we are elderly & I…
Very helpful staff,we are elderly & I am slightly disabled , they arranged everything for us & we are enjoying the holiday very much. Thank you.
.
2026年4月14日
Hays Travel - Keynsham からの回答
Thank you for your lovely review. It was a pleasure to book your holiday! Best Wishes Helen
I honestly could not recommend these…
I honestly could not recommend these ladies enough ! Absolutely excellent service from first thoughts through to booking, Jayne and Helen thank you so much.
Will definitely be using again for sure.
2026年4月7日
Hays Travel - Keynsham からの回答
Thank you so very much for your very kind review. It was a pleasure to book your trip. Best Wishes Jayne and Helen.
Jessie was very efficient and…
Jessie was very efficient and knowledgeable. Great service as always. Thank you, very happy customers.
2026年5月14日
Hays Travel - Keynsham からの回答
Thank you for your lovely review! It was a pleasure to book your cruises! Best Wishes Jessie
Booked with no problems
Booked with no problems, they found a holiday that suited us, quite quickly
2026年5月14日
Hays Travel - Keynsham からの回答
I am so pleased we found a holiday quickly that suited you. Thank you!
Kind Regards
Imogen
Great serviceVery helpful friendly service from…
Very helpful friendly service from Jessie at the keynsham branch.
Good professional advice given.
2026年5月14日
Hays Travel - Keynsham からの回答
Thank you so much for your very kind review. It was a pleasure to book your trip. Thanks Jessie.
No hassle holiday
No hassle holiday. Great service given and will be coming back to book again.
2026年4月29日
Hays Travel - Keynsham からの回答
Thank you for your lovely review, hope you enjoyed your holiday to Salou. Jayne
Hays Travel - Keynsham からの回答
Thank you do much for your very kind review. It was a pleasure to book your cruise. Thanks again Rachael.
Majorca
Jessie was the young lady who dealt with our holiday. She was great 👍 Very efficient, friendly and always with a smile. Wouldn't hesitate to use Hays again.
2026年5月11日
Hays Travel - Keynsham からの回答
Thank you for your lovely review. It was a pleasure to book your holiday for you. I am sure you will have a wonderful time! Best Wishes Jessie
Racheal was patient and friendly
Racheal was patient and friendly, she helped us find what we wanted.
2026年4月21日
Hays Travel - Keynsham からの回答
Thank you for your lovely review! Best Wishes Rachael
First class service Jayne is so helpful…
First class service Jayne is so helpful talks us through everything never rushed us and always full of info
2026年5月1日
Hays Travel - Keynsham からの回答
Thank you for your lovely review, great to get you yet another cruise booked. Jayne
Excellent service as always
Excellent service as always. Service very polite and able to answer any queries. Top class branch.
2026年4月29日
Hays Travel - Keynsham からの回答
We appreciate you taking the time to leave us such a fantastic review. We are so glad that our team could provide you with excellent and polite service.
Kind Regards
Hays Travel
After i booked i realised there was an…
After i booked i realised there was an error with my booking and it was sorted straight away! Very professional and helpfull
2026年5月2日
Hays Travel - Keynsham からの回答
We appreciate your positive feedback! We are so glad we could resolve the booking error promptly and professionally for you. Thank you!
Kind Regards
Jessie
I contacted Hayes Travel Keynsham…
I contacted Hayes Travel Keynsham several times in May, 2026. I wanted to book a two centre trip over Christmas and New Year 2026/2027.
The service was always cheerful, patient and knowledgeable.
Thank you.
Marie
2026年4月30日
Hays Travel - Keynsham からの回答
Thank you for your lovely review, it was a pleasure to book your holiday! Thank you, Elle
we were able to sort 2 holidays Racheal…
we were able to sort 2 holidays Racheal was there to advise she sorted everything thanks
2026年5月6日
Hays Travel - Keynsham からの回答
We're happy to hear that we could assist you in planning your holidays. Thank you for your positive feedback; we appreciate it greatly.
Kind Regards
Rachael
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