The Store manageress Katie is so knowledgeable about her job. We have booked many a holiday with her & it's always been a first class service, I wouldn't book anywhere else. Yours sincerely Mr Paul... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Joshua was so knowledgeable from start to finish. We definitely didn’t make things easy for him with all of our requests, but he took the time to understand exactly what we were looking for and fo... もっと見る
企業が回答しました
Hays at Kirkham in Lancashire are always super-helpful and you always feel that you are getting a great deal from them. Very friendly too!
企業が回答しました
Absolutely 1st class service from Claire over the phone & emails, matched our search on Jet2s app & so easy to book over the phone with just a few details to secure the live deal then went to Kirkham... もっと見る
企業が回答しました
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
4 Poulton Street, PR4 2AB, Kirkham, 英国
- 01772970494
4.9
優良
347件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
As always very helpfull and sorted both…
As always very helpfull and sorted both my bookings,Paige my agent was top class a real credit to the company
2024年10月9日
Hays Travel - Kirkham からの回答
Thank you for this review! It was lovely booking the holidays for you, I hope you have the best time :) - Paige
Hays Travel - Kirkham からの回答
It was a pleasure to help you find the perfect Caribbean Cruise :) Thanks for your patience I'm glad we found just what you wanted ! Lovely to meet you both . Hopefully see you soon in the branch Many Thanks Cami
A great experience!!
As usual, a great service from Paige in the Kirkham branch. Friendly and efficient and my holiday booked in no time at all, thank you!! This is why I continually return to the Kirkham branch.
2024年10月6日
Hays Travel - Kirkham からの回答
Thank you for this lovely review! Always glad to be of service, enjoy your holiday :) - Paige
Hays Travel - Kirkham からの回答
Thankyou for your feedback were so glad you were happy with the service provided . we look forward to seeing you in the branch in the near future . Many Thanks Cami :)
Poor experience.
It took over 90 minutes to book the holiday. The whole experience was very disjointed, having booked the holiday we then had to book our seats on the plane separately. I wasn’t able to get a receipt verifying that I had paid for and my seats on the plane. I then after waiting two days for a confirmation email from Hays had to contact tui myself to confirm my seats. We were not offered premium accommodations at the time of booking. I had to revisited the shop to book this upgrade as tui could not help as I had book through an agent, and was charged extra for changing my booking, which I think we should have been offered at the time of booking. I found the whole booking experience very poor and would not use the agent again. I went to the store to support local businesses which I will not be doing again.
2024年9月22日
Hays Travel - Kirkham からの回答
We are sorry to hear you had a bad experience in store. Unfortunately we are short staffed at the minute and it was a trainee that served you but we will take your feedback on board and hope we can restore your faith in us. - Hays Travel Kirkham
Sorted out my every needs
2024年9月28日
Hays Travel - Kirkham からの回答
Thanks for the review! So glad we was able to be of help :)
Hays Travel - Kirkham からの回答
Lovely to see you as always! Thanks for the kind review, if you need anything else you know where I am. Rob
Rob the guy who help book my holiday…
Rob the guy who help book my holiday was very nice chatty and explained everthing fully .he was very helpful and nice
2024年9月19日
Hays Travel - Kirkham からの回答
Thank you for your kind words. I'm so glad you had a positive experience booking your holiday, and it was a pleasure helping! All the best, Rob :)
Hays Travel - Kirkham からの回答
Thank you I appreciate your kind words! So glad you found the experience helpful - Paige :)
Knowledgeable advice which helped us…
Knowledgeable advice which helped us decide on a trip.
2024年9月16日
Hays Travel - Kirkham からの回答
It was wonderful to see you both again, and get another holiday booked! If you need anything else you know where I am :) Rob
Another great holiday to look forward…
Another great holiday to look forward to..thank you Paige for all your help.
2024年9月10日
Hays Travel - Kirkham からの回答
Thank you for this lovely review! Glad to get another great holiday booked :) - Paige
Rob & Molly at Kirkham branch were…
Rob & Molly at Kirkham branch were friendly & helpful.
Booking our first cruise wasn't easy, so many options and even after booking we still don't know if it's good value or not so have to go with the recommendations.
2024年9月15日
Hays Travel - Kirkham からの回答
Thank you for your review! It was wonderful to meet you both and how exciting to get your honeymoon booked! If you need anymore help, you know our number :) All the best, Rob
As a regular traveler
As a regular traveler, as soon as I walk into the shop I am greeted by my first name. The staff are very friendly and will go the extra mile to make sure all your holiday requirements are met. Also on the phone if you have a query they will sort it out.
2024年9月8日
Hays Travel - Kirkham からの回答
Thank you for your kind words. We appreciate you taking the time to share your positive experience. We are delighted to hear that you feel welcomed and well looked after by our team. We'll always go the extra mile and do what we can :) Rob
Rob was absolutely fantastic
Rob was absolutely fantastic, he made the booking effortless and informative, providing plenty of options to choose from and detail
2024年9月4日
Hays Travel - Kirkham からの回答
What an amazing review! Thank you! Hope you have a great time :) - Rob
An experienced and professional team…
An experienced and professional team who worked so hard to help me with my holiday requests.
2024年9月10日
Hays Travel - Kirkham からの回答
Thank you for this lovely review :) I'm glad I was able to help find you the perfect holiday - Paige
Hays Travel - Kirkham からの回答
Fantastic! Thank you for the review, short, sweet and sums us up :) All the best, Rob
Found exactly what we wanted to…
Found exactly what we wanted to celebrate a special birthday!
2024年8月31日
Hays Travel - Kirkham からの回答
Thank you so much for the positive review! We're so glad to have been able to help you, we hope you have an amazing birthday while you're out on your holiday! - Hays Travel Kirkham :)
People were helpful in store
People were helpful in store. Only issue is the online prices from hats website store staff are unable to match and even find the deals. I prefer to deal with people so I like to book in store but website is cheaper why? Poor idea stores will close
2024年8月22日
Hays Travel - Kirkham からの回答
Hi! Thanks for the review. I think in this instance it must have been an error on the website, as usually it's not a problem for us to find those deals! Glad we got you booked in the end and I hope you're excited for your holiday! All the best, Paige
Very Easy
Spoke to Paige (Kirkham branch) very helpful and catered for our needs and made book our holiday very easy.
2024年8月21日
Hays Travel - Kirkham からの回答
Thank you for your kind review! So happy to get your holiday booked :) - Paige
Hays Travel - Kirkham からの回答
Thank you for leaving me a review! It's great to know my hard work is appreciated :) If you need anything else you know where to find me. Rob
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。