I wouldnt book my holidays with anyone else other than Kirsty Massam at Hays Travel . Kirsty always provides us with the best deal to suit our needs and budget. From booking to check in, Kirsty pro... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
First time of booking through Hays and wont be the last. Kirsty was really personable and helped with our choice of holiday. Very friendly lady who explained the process well and the next steps etc. E... もっと見る
企業が回答しました
Kirsty Massam at Hays Travel was brilliant, she made everything easy and sent all the information over about the holiday we were interested in. She was efficient and fast when we decided to book and... もっと見る
企業が回答しました
Enquired about a Norwegian Cruise with Kirsty. From start to finish she was fantastic. We changed boat & date to something that suited us better & was made to feel as if it wasn't a problem. There was... もっと見る
企業が回答しました
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
Personal Travel Consultant Kirsty Massam, LN6, Lincoln, 英国
- 01522 719551
4.9
優良
254件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
So easy and cheaper!
Kirsty was so easy to deal with, understood what I needed and sorted the extra things I asked about too. She was able to beat the online price of going with the supplier directly. Highly recommend her.
2024年1月22日
Hays Travel - Kirsty Massam からの回答
Thank you Lara - I hope that you have a great trip :-) xx
Amazing service (Kirsty)…
The lady I was working with (Kirsty) was amazing I started off looking at one holiday then changed my mind then needed more information. At every stage kirsty was do helpful and put my mind to rest.
2024年1月24日
Hays Travel - Kirsty Massam からの回答
Thank you Andrea- you are going to have the best time :-) xx
Kirsty was amazing
Kirsty was friendly , helpful and quick at replying. Kirsty made sure we got the best price for our holiday and checked over all the requirements we were looking for. Kirsty made me aware of extras we were intitled to that I wasn’t aware of . 10/10 service
2024年1月18日
Hays Travel - Kirsty Massam からの回答
Thank you Jo - You are all going to have a great time :-) xx
Feel at ease when chatting to advisors…
Feel at ease when chatting to advisors and there knowledge to find my ideal package is very good. Happy with price meeeting my budget too.
2024年1月18日
Hays Travel - Kirsty Massam からの回答
Thank you Karen - you will have a fab time :-)
Kirsty is so helpful and friendly
Kirsty is so helpful and friendly, booked the holiday with zero problems. Highly recommend!
2024年1月19日
Hays Travel - Kirsty Massam からの回答
Thank you :-) you are going to love Iona xx
Kirsty is very helpful and it’s such an easy process.. just message what you want and where u want to go.. sit back and let all the hard work get taken care of for you 💪💪
Kirsty is very helpful and it’s such any easy process..
2024年1月17日
Hays Travel - Kirsty Massam からの回答
Thanks Adam- I hope you have a great time :-) xx
Fantastic customer service
Very professional and informative . Excellent knowledge . Would definately recommend Kirsty for all travel requirements
2024年1月12日
Hays Travel - Kirsty Massam からの回答
Thank you Lynette and for booking with me again :-) xx
Kirsty provides an outstanding customer…
Kirsty provides an outstanding customer service. I have asked for various options and made multiple changes to ensure that our holiday is best suited for our needs. Kirsty offered a huge amount of support and guidance and we are delighted with the holiday booked through Kirsty.
2024年1月11日
Hays Travel - Kirsty Massam からの回答
Thank you Lucia - you are going to have the best Summer adventure :-) xx
Kirsty goes above and beyond and makes…
Kirsty goes above and beyond and makes booking a holiday an enjoyable experience. I can’t recommend Kirsty enough.
2024年1月10日
Hays Travel - Kirsty Massam からの回答
Thank you Sarah and for booking with me again- Hope you have a lovely trip :-)
Hays Travel - Kirsty Massam からの回答
Thank You Ian :-) xx
Fast and efficient
Kirsty was extremely efficient and helpful in booking our holiday. We were very impressed with her service.
2023年12月28日
Hays Travel - Kirsty Massam からの回答
Thank you Nicky :-) I hope that you have an amazing Holiday xx
Kirsty listen to my needs and produced…
Kirsty listen to my needs and produced a great flight and hotels to choose from. She was efficient and helpful. I do have a few questions to ask when she returns from her sabbatical which I can rely on a prompt response She was recommended to me and I am glad I chose to get my holiday from her. I had enquired a Cooptravel at the Moorland centre they never came back to me with any holiday proposals which the promised so will never go there again! Well done Kirsty
2023年11月30日
Hays Travel - Kirsty Massam からの回答
Thank you for the lovely feedback Maggie -I hope that you have an amazing time xx
Fantastic easy booking
Kirsty is really knowledgeable and super helpful. Would definitely book with her again
2023年11月30日
Hays Travel - Kirsty Massam からの回答
Thank you :-) you are going to have the most amazing time xx
We wanted to book a 5 day cruise and…
We wanted to book a 5 day cruise and Kirsty asked if she could call me to discuss a cruise. She did this because we have never been on a cruise and wanted to explain how it can be different. I think she went that extra mile to help us. I am very impressed
2023年11月13日
Hays Travel - Kirsty Massam からの回答
Thank You for the lovely feedback Lesley - you are going to have a great time :-) xx
Kirsty is very helpful
2023年11月7日
Hays Travel - Kirsty Massam からの回答
Thank you Majella - you are all going to have an amazing Family Holiday together xx
New York
Kirsty made it super easy to choose and book the holiday. Emails were answered promptly. Excellent personal service. Would highly recommend for stress free holiday booking.
2023年10月30日
Hays Travel - Kirsty Massam からの回答
Thank you Babs- you are going to have such a great time xx
Hays Travel - Kirsty Massam からの回答
Thank You Dave - You are going to have an amazing time :-) xx
Facebook advert
I saw Kirsty’s advert on Facebook for
Just the cruise I was after , I messaged her and she got back to me with the details and we booked a few days later . Kirsty was very professional and the transaction was completed Efficiently. Thank you x
2023年9月18日
Hays Travel - Kirsty Massam からの回答
Thank You Zena :-) You are both going to have the best time xx
Hays Travel - Kirsty Massam からの回答
Thank you Emma - you know I am almost always at my desk lol. So glad that we managed to get you sorted - you will all have an amazing time :-) xx
Hays Travel - Kirsty Massam からの回答
Thank you Claire & Thank you for booking with me again :-) xx
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。