Demi answered the questions asked when unsure looked on line and colleagues. Explained that were not up on internet put us at ease, discussed what we wanted and needed due my Wife having mobility issu... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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We haven’t been away for many years and gave our travel advisor a long list of wants and very little budget, something nowhere else had been able to work with. He found us 3 possibly holidays,... もっと見る
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We visited Lucy at Hays Lancaster several times before we booked our holiday. We changed our minds several times before we finally decided on Benidorm and she was extremely helpful and patient with us... もっと見る
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I prefer to book via a Travel agent as I'm a widow and feel more secure. I booked my first holiday away with Just You via Hays Travel, Lancaster. I was very nervous about organising everything, but... もっと見る
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企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
11 Cheapside, LA1 1LY, Lancaster, 英国
- 01524889527
4.9
優良
722件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I booked my holiday at the Lancaster…
I booked my holiday at the Lancaster Store with Tom, what amazing customer service, he listened to all my requests and there was a few...but managed to get exactly what I wanted, nothing was ever too much trouble and I can't wait to go away and celebrate my birthday with my kids...would definitely recommend booking your holiday through Hayes travel and if you're in Lancaster, definatley go and see Tom he's amazing
2026年7月31日
Hays Travel - Lancaster からの回答
Joanne,
We are so happy to hear you had such a wonderful experience booking your holiday with us! It's fantastic that our team member was able to perfectly accommodate all your requests, ensuring you got exactly what you wanted for your birthday celebration with your kids. We truly appreciate your kind words and recommendation.
Kind Regards
Hays Travel Lancaster & Tom
Staff are always polite and helpful and…
Staff are always polite and helpful and go out of their way to help.
2026年8月2日
Hays Travel - Lancaster からの回答
Thank you so much for the lovely feedback & 5* review. Was a pleasure in arranging your trip away. Christian
Tom was very helpful and professional…Sue, Karen & Maggi
Tom was very helpful and professional in his approach. Nothing was to much trouble and he went out of his way to accommodate all our request and find us the best price. Would recommend him and Hays to anyone
2026年7月31日
Hays Travel - Lancaster からの回答
Thank you so much for the lovely feedback & 5* review. Was a pleasure in arranging your trip away, so excited for you & made me book mine too. Look forward to booking many more for you in the future. Tom
Booking with demi
I booked with travel agent demi at Lancaster branch, she is calm, lovely and friendly to book with, clear on where I wanted to go, when and everything was seamlessly arranged without much stress or worry. The best experience I have had
2026年7月30日
Hays Travel - Lancaster からの回答
Hi David, Thank you so much for your review, I'm so happy I was able to book this for you, and give you a great experience.
Demi
Hays Travel - Lancaster からの回答
Hi Michael,
Thank you so much for your review, we really do appreciate it. We are happy to be able to book this holiday for you.
Hays Travel Lancaster
It was so easy
It was so easy. Christian and Tony made our experience so stress free. All the hassle of searching taken out of it. We are so pleased. I have used Hays before for cruising and again, a stress free booking. I recommend that everyone goes back to the traditional visit to a shop.
2026年7月26日
Hays Travel - Lancaster からの回答
Thank you so much for the lovely feedback & 5* review. Was an absolute pleasure in booking your trip away. Look forward to many more & hearing all about Cyprus on your return. Christian
Hays Travel - Lancaster からの回答
Mrs Coleman,
Thank you for your wonderful feedback. We are so pleased to hear you found our service to be friendly, quick, and efficient!
Kind Regards
Hays Travel Lancaster
All staff members went out of there way…
All staff members went out of there way to assist with the holiday booking we were looking for 👍
2026年7月25日
Hays Travel - Lancaster からの回答
David Brown,
We are so pleased to hear our team provided exceptional assistance with your holiday booking. Thank you for your wonderful feedback!
Kind Regards
Christian, Hays Travel Lancaster
I found the staff that delt with my…
I found the staff that delt with my booking very polite and helpful, explained everything in detail. Any issues are resolved very quick and efficiently. I'm very happy with the service I received and would recommend Hays travel to my friends and family.
2026年7月19日
Hays Travel - Lancaster からの回答
Thank you so much for your review, I'm happy to hear I was efficient and that you would recommend us to others.
Demi
Holiday to look forward to
Me and Peter went in to book a holiday for us and our eldest Granddaughter and Tom was excellent with helping us find the right holiday for us ,we have booked with Tom before so whenever we are looking to book holidays we always choose Tom and he always tries to get the best deal for us so we always know we can rely on him and it saves us from trawling through lots of different sites and we always feel very relaxed when we go.Jennie and Peter Woodend
2026年7月19日
Hays Travel - Lancaster からの回答
Thank you so much for the lovely feedback & 5* review, was a pleasure in arranging the holiday for you, look forward to hearing all about it on your return & making more memories in the future for you. Tom
Hays Travel - Lancaster からの回答
Thank you so much for your review, we are glad to hear we are helpful and knowledgeable.
Hays Travel Lancaster
Hays Travel - Lancaster からの回答
Thank you so much for the lovely feedback & 5* review, was lovely to help in making your arrangements and look forward to many more. Lucy
Tom was really helpful
Tom was really helpful, patient and knowledgeable. We had being going around in circles for weeks ourselves trying to plan the trip but thankfully Tom recognised exactly what we were looking for.
2026年7月12日
Hays Travel - Lancaster からの回答
Hello, Thank you so much for the lovely feedback & 5* review. Was a pleasure in arranging the trip for you and very excited to hear how the trip went on your return. Look forward to arranging many more. Tom
We book with hays lancaster every year
We book with hays lancaster every year, all the staff are ,professional, questions answered, warm friendly advice ,we wound not go anywhere else
2026年7月15日
Hays Travel - Lancaster からの回答
Thank you for your wonderful review! I am so happy to hear that we are helpful and professional. We truly appreciate your loyalty. We cant wait to book the next one.
Demi
Hays Travel - Lancaster からの回答
Thank you for your 5 star review ! We are so happy we could help.
Very quick and easy booking
Very quick and easy booking. Staff are always Friendly and helpful.
2026年7月14日
Hays Travel - Lancaster からの回答
Thank you for your feedback, and for booking with us. I'm so happy to hear we are helpful and friendly, we look forward to seeing you again.
Hays Travel Lancaster
we use Hays because they are very…
we use Hays because they are very consistant and helpfull.
always willing to help
2026年7月6日
Hays Travel - Lancaster からの回答
Thank you so much for the lovely feedback, Look forward to helping with many more. Tom
The assistant asked all the right…
The assistant asked all the right questions, listened to replies and made the correct assessment of our needs.
She was very pleasant, patient and helpful!
2026年7月9日
Hays Travel - Lancaster からの回答
Thank you so much for your review! I am so happy I was able to help. I look forward to assist you in the future!
Kind Regards
Demi
Hays Travel - Lancaster からの回答
Thank you so much for the kind feedback & 5* review was a pleasure in making the arrangements for you & to many more. Tom
Brilliant customer service Claire was…
Brilliant customer service Claire was amazing and very helpful
2026年7月3日
Hays Travel - Lancaster からの回答
Thank you for your review ! We are so happy we can help.
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