Demi answered the questions asked when unsure looked on line and colleagues. Explained that were not up on internet put us at ease, discussed what we wanted and needed due my Wife having mobility issu... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We haven’t been away for many years and gave our travel advisor a long list of wants and very little budget, something nowhere else had been able to work with. He found us 3 possibly holidays,... もっと見る
企業が回答しました
We visited Lucy at Hays Lancaster several times before we booked our holiday. We changed our minds several times before we finally decided on Benidorm and she was extremely helpful and patient with us... もっと見る
企業が回答しました
I prefer to book via a Travel agent as I'm a widow and feel more secure. I booked my first holiday away with Just You via Hays Travel, Lancaster. I was very nervous about organising everything, but... もっと見る
企業が回答しました
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
11 Cheapside, LA1 1LY, Lancaster, 英国
- 01524889527
4.9
優良
722件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I probably tried the patience of a…
I probably tried the patience of a saint, but Charlotte from Lancaster stayed profession throughout my indecisiveness. Offering different alternatives and staying with it till I got what I wanted. Thankyou Charlotte.
2026年2月7日
Hays Travel - Lancaster からの回答
Thank you so much for booking with us. It's been a pleasure working on this for you and I can't wait to hear all about your trip!
Charlotte
I was happy with the person who helped me
I was happy with t
All the booing and advice I received
2026年2月6日
Hays Travel - Lancaster からの回答
Good afternoon, Thank you so much for the lovely feedback, was a pleasure in arranging the trip for you & look forward to hearing all about your travels on your return.
Lucy for the Lancaster
Lucy for the Lancaster, one again very good that's why we've booked our second holiday yesterday within a week
2026年2月5日
Hays Travel - Lancaster からの回答
Thank you for your kind review ! It was a pleasure to assist you with both bookings and we appreciate you coming back to us.
Lucy 😊
We've never had a bad experience…
We've never had a bad experience booking with Hays, and this recent visit was as easy as all the others, we were met with a friendly smiling advisor who quickly got together our holiday from the information we gave her, and prices matched the holiday. It is always so easy.
2026年2月1日
Hays Travel - Lancaster からの回答
Mrs S Mitchell,
We're happy to hear that booking with us is consistently easy! It's wonderful that our advisor provided a friendly and efficient service. Thank you for your continued trust and positive feedback.
Hays Travel
Tom has been fantastic and super…
Tom has been fantastic and super helpful when helping me to organise my 30th birthday trip to Bali in November. Tom answered all of my questions without issue and made the process super easy. Tom is an asset to the team. I would definitely book with Tom and Hays Travel Lancaster again.
2026年1月31日
Hays Travel - Lancaster からの回答
Hannah Nutter,
We're happy to hear that you had such a positive experience. It's great to know that we made the process super easy when helping you organise your trip. Thank you for your recommendation!
Hays Travel Lancaster
Does exactly what it says on the side of the tin
You guys do exactly what it says on the side of the tin(as to coin a phrase). Keep up the great work.
Many thanks for your time and help.
2026年1月23日
Hays Travel - Lancaster からの回答
Tim Parkinson,
We're happy to hear that we met your expectations! We appreciate your kind words and are thankful for your time and help.
Hays Travel Lancaster
Hays Travel - Lancaster からの回答
Thank you for your review!
Hays Travel Lancaster
Hays Travel - Lancaster からの回答
Trevor Hughes,
We are so happy that we can provide holidays at the right price, and that you find our staff good; we appreciate your review.
Hays Travel Lancaster
Our advisor was knowledgable about the…
Our advisor was knowledgable about the places we were considering
2026年1月29日
Hays Travel - Lancaster からの回答
Peter Walsh,
We appreciate your feedback and are glad our advisor's knowledge of your destinations helped you in your considerations.
Hays Travel
Superb people and company
Lucy and Tom took time to find me exactly what I was looking for.
I have used Hayes for the last 10 years and they have always given me good advice and arranged some amazing holidays
2026年1月29日
Hays Travel - Lancaster からの回答
Patricia Howard,
We appreciate your continued loyalty over the past 10 years! We're so glad we could provide excellent advice and arrange amazing holidays for you!
Hays Travel Lancaster
Hays Travel - Lancaster からの回答
Sue,
We appreciate your kind words! We are happy you found your experience pleasant, professional, and welcoming. Thank you for your review.
Hays Travel
Friendly and professional staff.
2026年1月17日
Hays Travel - Lancaster からの回答
Hello thank you so much for the kind feedback, was a pleasure in arranging your trip away and look forward to many more. Charlotte
We were made to feel welcome the moment…
We were made to feel welcome the moment we got though the door,very happy with the service
2026年1月23日
Hays Travel - Lancaster からの回答
Thank you so much for booking with us - we all hope you have a great time
- Logan
The advisor Logan was extremley helpful…
The advisor Logan was extremley helpful in sorting out our City break
2026年1月21日
Hays Travel - Lancaster からの回答
Thank you for this review Carmel - If you need anything at all you know my number =)
All the best,
Logan
Cadence was so helpful and personable
Cadence was so helpful and personable. She understood our needs and helped us book the holiday with minimum fuss. Hays’ app is a very useful tool and easy to use.
2026年1月20日
Hays Travel - Lancaster からの回答
Karen Thompson,
We appreciate your kind words! We're happy to hear that the booking process was smooth and that our app is a useful tool for you.
Team Hays Travel Lancaster
Face to face interaction made it very…
Face to face interaction made it very easy to change details, pick personalised requirements and ensure we had the best price available.
2026年1月17日
Hays Travel - Lancaster からの回答
We're happy to hear that our face-to-face service made it easy to personalize your booking and secure a great price. Thank you for your review!
Logan =)
Tom was amazing he guided us through…
Tom was amazing he guided us through the process, providing expert help and advice, ensuring we received the best deal which saved us money on previous quotes from other agents. Very Happy and will use again whilst also recommend for others. The countdown begins thank you Tom from Lancaster branch x
2026年1月17日
Hays Travel - Lancaster からの回答
We're happy to hear that you had such a positive experience! It's great to know that we could provide expert help and ensure you received the best deal. Thank you for your recommendation!
Lucy was very helpful indeed as this is…
Lucy was very helpful indeed as this is our first cruise
2026年1月14日
Hays Travel - Lancaster からの回答
We're happy to hear that our team member was helpful as you booked your first cruise. Thank you for your positive feedback!
Cadence was great
Cadence was great, we were trying to book a multi place stay and cruise for a birthday/anniversary celebrations. We were unsure of how to book it and exactly where we wanted to go. Cadence gave us some brilliant ideas and took care of everything including all transfers. We now can't wait to enjoy our 3 week getaway.
2026年1月13日
Hays Travel - Lancaster からの回答
We're happy to hear that you had such a positive experience while booking your special trip. It's great that we could assist with your plans, including transfers. We appreciate your feedback!
Break time l…
Tom was very helpful and made us feel positive about booking a holiday with Hays
2026年1月6日
Hays Travel - Lancaster からの回答
Thank you so much for the lovely feedback, was a pleasure in arranging your holiday & look forward to arranging many more. Thank you
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。