Demi answered the questions asked when unsure looked on line and colleagues. Explained that were not up on internet put us at ease, discussed what we wanted and needed due my Wife having mobility issu... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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We haven’t been away for many years and gave our travel advisor a long list of wants and very little budget, something nowhere else had been able to work with. He found us 3 possibly holidays,... もっと見る
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We visited Lucy at Hays Lancaster several times before we booked our holiday. We changed our minds several times before we finally decided on Benidorm and she was extremely helpful and patient with us... もっと見る
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Efficient and friendly service provided by Tom. Felt very personal attention. Got exactly what I wanted with an added bonus of a saving on my airport car parking arrangements.
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
11 Cheapside, LA1 1LY, Lancaster, 英国
- 01524889527
4.9
優良
722件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Very helpful staff
Very helpful staff! We weren’t sure where we wanted to go on holiday next year. Once we had given the young lady a rough idea of what we wanted she was quickly able to find us something
2025年11月9日
Hays Travel - Lancaster からの回答
Thank you so much for your lovely review ! I hope you have a great holiday and hope to help with more in the future.
Lucy
Always great service We have used Hays Travel in Lancaster…
We have used Hays Travel in Lancaster several times now, and have always received excellent service. The staff are friendly and went above and beyond to find exactly what we wanted within a tight budget last time.
Hays take the stress and frustration out of booking a holiday.
We will be using Hays again and would highly recommend them to anyone.
2025年7月29日
Hays Travel - Lancaster からの回答
Thank you for your amazing review we always love hearing positive feedback especially from returning customers.
Hays Travel Lancaster =)
Helpful and happy staff
2025年10月31日
Hays Travel - Lancaster からの回答
Thank you for the 5* review & lovely comments. Was a pleasure in arranging your trip away & look forward to many more. Tom
The lady who dealt with my booking was…
The lady who dealt with my booking was extremely helpful and professional
2025年10月23日
Hays Travel - Lancaster からの回答
Thank you so much for your kind words! We’re delighted to hear that our team member provided helpful and professional service during your booking experience. We truly appreciate your feedback and look forward to welcoming you again soon.
Best regards,Hays Travel Lancaster
Hays Travel - Lancaster からの回答
Hello, thank you so much for booking with us. Was an absolute pleasure in arranging this for you and look forward to hearing all about the cruise when your back.
Good experience
Staff looked into what we wanted chased it up and rang to inform etc. Very good service.
2025年10月23日
Hays Travel - Lancaster からの回答
Thank you so much for the 5 star review and wonderful comments.
Cyprus wedding July 202
I was looking for a place in Cyprus as we had been invited to a wedding in July. I knew where the other guests were staying so I thought I’d try and get in the same hotel. I told the gentleman what I wanted and within minutes he said that he had managed to get us into the hotel we required. He was very helpful and very friendly.
2025年10月21日
Hays Travel - Lancaster からの回答
Thank you so much for your kind words! We’re really pleased to hear that we were able to help you secure the hotel you wanted, especially for such a special occasion. It was our pleasure to assist you, and we’re glad the process was smooth and stress-free. We hope you have a wonderful time at the wedding in Cyprus and look forward to helping you again in the future!
Tom knows what we need he does a very…
Tom knows what we need he does a very good job off finding what my husband needs
2025年10月21日
Hays Travel - Lancaster からの回答
Thank you for the kind words! We're so glad Tom was able to find exactly what your husband needed. We appreciate your feedback!!
Hays Travel Lancaster
The advisers are all so helpful
The advisers are all so helpful. Everything is made so easy for us, thank you
2025年10月11日
Hays Travel - Lancaster からの回答
Thank you so much for your lovely review. It was a pleasure to help you with your holiday and hope to help you with more in the future.
Lucy
Hays Travel - Lancaster からの回答
Thank you so much for the 5 star review and brilliant comments. We appreciate them so much and you have made us smile! Lancaster Team
I have booked all my holidays for years…
I have booked all my holidays for years with hays travel. And never had a bad holiday, my experience is fantastic when I go in the shop to book a holiday. And they find me a really good deal. And do it all for me. From start to end. I wouldn't go any were else for my holidays. So thank you cadence and staff at Hays travel Lancaster. 😍
2025年10月8日
Hays Travel - Lancaster からの回答
Thank you for your kind words and continued loyalty. It's a pleasure to help find great deals and make your holiday stress-free. We look forward to assisting you with many more trips in the future
Cadence, Hays Travel Lancaster
Great staff
The agent was very helpful with what at first seemed to be a problem with what we were looking for. However, they did a great job in sorting the trip out for us
2025年10月12日
Hays Travel - Lancaster からの回答
Thankyou for your 5 star review. It was a pleasure to help arrange your trip for you and hope to help with more in the future.
Lucy
Hays Travel - Lancaster からの回答
Thank you so much for the 5 star review and amazing comments, we really appreciate the time you have taken to leave us the feedback. Thank you for booking with us again and we look forward to seeing you soon. The Lancaster Team
Cadence ( Lancaster) was great
Cadence ( Lancaster) was great . Very efficient found me exactly what I wanted
2025年10月3日
Hays Travel - Lancaster からの回答
Hi there! 😊
Thank you so much for the kind words — it truly means a lot! I’m so glad I could help you find exactly what you were looking for. I hope to see you again soon. Don’t hesitate to reach out if you ever need anything else!
– Cadence (Lancaster)
We Easy experience. were made welcome as soon as we…
We were made welcome as soon as we entered the shop, Tom put us at ease straight away. Everything we wanted he was able to sort out even turned a two week holiday into three for the price. We are very happy.
2025年10月6日
Hays Travel - Lancaster からの回答
Thank you so much for the 5 star review and wonderful comments about our Tom, he will be very happy with the comments. So glad you are happy and 3 weeks instead of two is amazing. We look forward to seeing you soon. The Lancaster Team
Lovely Lucy.
Lovely Lucy.
Very polite very good at follow up.
One little issue which was sorted easily.
Continuity is very important.
I wanted a twin room not double.
That became a slight bone of contension.
Thank you Lucy.
2025年10月2日
Hays Travel - Lancaster からの回答
Thank you very much for your kind review. We are delighted to hear that Lucy provided you with courteous and attentive service, and that her follow-up was appreciated.
With regard to the room configuration, we do understand the importance of consistency, particularly when specific preferences such as a twin room are involved. The room category is described as a Double or Twin, and this was clearly noted and understood at the time of booking. While we are unable to guarantee a twin setup in advance, Lucy has already contacted the hotel to request this arrangement on your behalf. We also understand that you have reached out to the hotel directly, and we appreciate your proactive approach.
Please rest assured that we will follow up with the hotel again closer to your departure next year to reconfirm your request for a twin room. The hotel has responded to confirm they will be in touch shortly, and we will continue to monitor the situation on your behalf.
Thank you once again for your valuable feedback and for your understanding. We look forward to assisting you further as your travel date approaches.
Hays Travel - Lancaster からの回答
Thank you so much for the 5 star review and wonderful comments about our Lucy. We really appreciate you taking the time to leave such a wonderful review. The Lancaster Team
Extremely helpful and knowledgeable.
2025年9月21日
Hays Travel - Lancaster からの回答
Thank you so much for your 5 star review and amazing comments! We really appreciate you booking with us again and we look forward to seeing you soon. The Lancaster Team
Everything is easy.
Booked the holiday we wanted with no problems, very professional and excellent service. The travel agent took time with us to discuss and explain the details after printing out our itinerary.
Travel insurance was also discussed and booked at the same time, always a great experience booking through Hays in Lancaster everything is always clearly explained.
2025年9月27日
Hays Travel - Lancaster からの回答
Thank you for this review! We appreciate your business and we're always here if you need anything!
-The Lancaster Team
Absolutely 100% from Claire made sure…
Absolutely 100% from Claire made sure all our needs where met due to my husbands mobility and a great price bonus very happy all round big thank you Claire hays travel lancaster your a star 😎😎
2025年9月23日
Hays Travel - Lancaster からの回答
Thank you so much for your 5 star review and wonderful comments about Claire. Really lovely to read and her dedication to make sure all your needs have been met. We hope you have an amazing holiday and see you soon. The Lancaster Team
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