We have been booking holidays with Catherine and the staff in Hays at Larne Main street for years now and we would not go anywhere else. The customer care that we always experience is second to none.... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Nice pleasant experience. Girls very helpful. Didnt rush even when people were waiting. Explained everything, nothing a bother. Have booked several trips at Hays. Will keep going back.
企業が回答しました
Catherine knows her customers and provides a welcoming, professional personal service as do the other staff. Nothing is too much trouble. Have recommended to several friends who have been delighted to... もっと見る
After doing a bit of groundwork over the weekend, after speaking with Katie, we returned to Hays Travel, Larne on Monday. We continued our chat with Naomi, who was very helpful changing the hotel a... もっと見る
企業が回答しました
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
22 Main Street, BT40 1SS, Larne, 英国
- 02828898577
4.9
優良
369件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The staff are always warm and friendly
The staff are always warm and friendly. They were able to put together my holiday plans, make changes when required and answer any questions I had
2026年4月29日
Hays Travel - Larne からの回答
Thank you for your great review, we hope you have brilliant holiday :)
South Africa trip with RTC
I believe i was dealing with a lady by the name of Catherine,she was a pleasure to deal with,answered my queries and got everything sorted in no time,so all in all it was a pleasure
2026年4月17日
Hays Travel - Larne からの回答
Thank you for your lovely review, we hope you have a fantastic time in South Africa!
Hays Travel - Larne からの回答
Thank you for your lovely review, we hope you have a lovely holiday :)
Very polite and knowledgeable making…
Very polite and knowledgeable making booking my holiday stress free
2026年4月16日
Hays Travel - Larne からの回答
Thank you for your great review, we hope you have a lovely holiday :)
After a slow start
After a slow start, Catherine took over my booking and everything went really well. She answered all my questions and was very pleasant to speak to!
2026年4月14日
Hays Travel - Larne からの回答
Thank you for your lovely review, we hope you have a fantastic holiday! :)
Ist class customer service from…
Ist class customer service from Catherine, Hays Travel, Larne. Listened to my initial enquiry and put a great package together for us.
2026年4月3日
Hays Travel - Larne からの回答
Thank you for your lovely review, we hope you have a great holiday :)
Catherine at hays travel larne is an…
Catherine at hays travel larne is an excellent hays representitive she pulled out all the stops for trevor and myself not just one holiday but 2 holidays always smiling represents the company very well and knows exactly what the customer is looking thankyou catherine at hays travel larne from rhonda and trevor
2026年3月27日
Hays Travel - Larne からの回答
Thank you for your lovely review, I hope you have a fantastic holiday :)
Staff very helpful I was chatting to a…
Staff very helpful I was chatting to a lovely girl Catherine and she answered all my questions top class service
2026年3月27日
Hays Travel - Larne からの回答
Thank you for your lovely review, I hope you have a fantastic holiday :) Catherine
Hays Travel - Larne からの回答
Thanks for your review! I hope you have an amazing holiday
Catherine was fantastic
Catherine was fantastic, identifying our needs and matching holiday with them.
2026年3月13日
Hays Travel - Larne からの回答
Thanks for your lovely review. Have an amazing Holiday
A very efficient and trustworthy service
We were treated so well. The staff especially, Carla, were respectful, prompt with replies to emails and very mindful of our preferences. The process of searching, reviewing holiday possibilities and then booking was straightforward with great options to pay in full or by direct debit.
2026年3月5日
Hays Travel - Larne からの回答
Thanks for your lovely review. Have an amazing Holiday
Friendly helpful staff
2026年2月27日
Hays Travel - Larne からの回答
Thank you for your lovely review, we hope you have a fantastic holiday. :)
Positive booking experience Your agent showed interest in meeting…
Your agent showed interest in meeting our requirements.
She was polite and professional in her approach.
2026年2月17日
Hays Travel - Larne からの回答
Thank you for your lovely review, we hope you have a fantastic holiday. :)
The wee girl was very helpful
The wee girl was very helpful showed us a few different places we could go.listened to what we wanted.
2026年2月22日
Hays Travel - Larne からの回答
Thank you for your lovely review, we hope you have a fantastic holiday. :)
Personal contact and knowledgeable staff
2026年2月28日
Hays Travel - Larne からの回答
Thank you for your lovely review, we hope you have a fantastic holiday. :)
Catharine found the exact holiday we…
Catharine found the exact holiday we were looking for, and nothing was to much for her and great price
2026年2月20日
Hays Travel - Larne からの回答
Thank you for your lovely review, we hope you have a fantastic holiday. :)
Very knowledgeable… took time to go…
Very knowledgeable… took time to go through options… sourced a great holiday!
Great service throughout
2026年2月21日
Hays Travel - Larne からの回答
Thank you for your lovely review, we hope you have a fantastic holiday. :)
Quick and efficient service Carla was…
Quick and efficient service Carla was very accommodating for my requests and confirmation sent through promptly
2026年2月22日
Hays Travel - Larne からの回答
Thank you Lynn for your lovely review. I hope you have a fantastic trip :)
Excellent
Excellent- professional, knowledgeable, informative, extremely helpful in every way.
2026年2月14日
Hays Travel - Larne からの回答
Thank you for your lovely review, we hope you have a fantastic holiday. :)
Hays Travel - Larne からの回答
Thank you for your lovely review, we hope you have a fantastic holiday. :)
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。