Hays Travel - Leeds Merrion Centre レビュー 

375
TrustScore 5段階評価の5

4.9

Unit 30, Merrion Centre, LS2 8NG Leeds, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

All the ladies are proffesional and polite and it is a lovely experience, from searching to finding my holiday. Lauren has booked few of my getaways and you can tell she enjoys her job. Well done Hays... もっと見る

企業が回答しました

5つ星のうち5の評価

Friendly start on the phone to being put through too a polite friendly lady called Holly. Who ran over the details of the holiday took our details and finalised the booking

企業が回答しました

5つ星のうち5の評価

I saw Shannon and she was fantastic. Answered all my questions and got me the perfect holiday that I hoped for.

企業が回答しました

5つ星のうち5の評価

Explained to the assistant the type of holiday we wanted and all avenues were explored and explained fully, which allowed us to choose the month and destination. Staff very helpful and allowed us to d... もっと見る

企業が回答しました


企業情報

  1. 旅行代理店
  2. クルーズ代理店
  3. クルーズ旅行代理店
  4. カルチャーツアー提供業者
  5. 通貨両替業
  6. 旅行情報収集サイト

当該企業による記述

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


連絡先

4.9

優良

TrustScore 5段階評価の5

375件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(375)

過去12か月のレビュー数: 121,628

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Excellent service

Hi we had great service and very pleasant sales adviser Shannon.
Shannon went above and beyond to get us the cruise that we were looking for.
So overall a great service from start to finish.
Thank you

2026年7月5日
Hays Travel - Leeds Merrion Centre ロゴ

Hays Travel - Leeds Merrion Centre からの回答

Hi Robert, thank you for your review, it was a pleasure to arrange your cruise holiday plans! - Shannon

5つ星のうち5の評価

Mauritius

Gemma helped me to find another holiday this time to Mauritius ! She was very patient and thorough as I am deaf and have Asperger’s syndrome and she patiently explained everything and was very knowledgeable about destinations 8 0 )

2026年6月30日
Hays Travel - Leeds Merrion Centre ロゴ

Hays Travel - Leeds Merrion Centre からの回答

Thank you for leaving us such a lovely review Michelle! - Gemma

5つ星のうち5の評価

Shannon With a Smile

Shannon was very patient to my changing criteria and always gave various options for me to check-out. Everything was clearly explained and was always done with a smile, thus your moto "Smile" was apt. Would feel confident in recommending Hays Travel if Shannon's customer service is the standard!

2026年6月24日
Hays Travel - Leeds Merrion Centre ロゴ

Hays Travel - Leeds Merrion Centre からの回答

Thank you for such a lovely review Gerrard, have a lovely holiday! :) - Shannon

5つ星のうち5の評価

Great customer service!

We have received excellent support and advice from Lauren throughout the booking process. From our holiday options to matching the pricing of our chosen holiday with a different provider. Thank you!

2026年6月14日
Hays Travel - Leeds Merrion Centre ロゴ

Hays Travel - Leeds Merrion Centre からの回答

Thankyou for you Amazing review

5つ星のうち5の評価

Holly was helpful and provided added…

Holly was helpful and provided added details and information we wanted before booking. Holly was professional and friendly in our dealings. Thank you.

2026年6月12日
Hays Travel - Leeds Merrion Centre ロゴ

Hays Travel - Leeds Merrion Centre からの回答

Thank you so much or your Lovely comments

5つ星のうち1の評価

Feel very disappointed in the service

Feel very disappointed in the service, wanted to boom the Christmas cruise, sent message with what I wanted was booked into the wrong cabin, was then quoted wrong price for monthly payments, asked for a call back didn’t get one. Amendment made with the wrong DOB for my husband so needed to be changed again, asked for holiday to be cancelled as feel like all wrong and not the service I expected from Hays I have booked numerous holidays before and not had any issue.

2026年6月11日
Hays Travel - Leeds Merrion Centre ロゴ

Hays Travel - Leeds Merrion Centre からの回答

Thank you for bringing this to our attention, and I’m really sorry to hear about your recent experience.

It’s clear we’ve fallen short of the service you’ve come to expect from us, and I completely understand how frustrating it must have been to encounter multiple errors with your booking, from the cabin allocation and payment quotation to the incorrect details and lack of follow-up. This is certainly not the standard we aim to deliver.

We truly value your loyalty, especially as you’ve booked with us numerous times before without issue, which makes this all the more disappointing to read. Please be assured that your feedback has been taken seriously and will be reviewed internally to prevent this from happening again.

Once again, I’m very sorry for the inconvenience and frustration caused, and I hope we can regain your trust.
Kind regards,

5つ星のうち5の評価

Bring on the holiday!

Supportive, responsive and efficient throughout all communication and booking process.

2026年5月29日
Hays Travel - Leeds Merrion Centre ロゴ

Hays Travel - Leeds Merrion Centre からの回答

Thank you for your lovely review! :)

5つ星のうち5の評価

Gemma was very patient

Gemma who we spoke to mainly was excellent at answering my multitude of questions. She convinced us to join eight more members of our family on a cruise in 2028

2026年5月31日
Hays Travel - Leeds Merrion Centre ロゴ

Hays Travel - Leeds Merrion Centre からの回答

We are so happy to hear you enjoyed our service at Hays Travel Leeds Merrion Centre, thank you Pat! - Gemma

5つ星のうち5の評価

Explained to the assistant the type of…

Explained to the assistant the type of holiday we wanted and all avenues were explored and explained fully, which allowed us to choose the month and destination. Staff very helpful and allowed us to decide without any rushing. The holiday was tailored to meet our needs. Highly recommend using Hays Travel everytime.

2026年5月26日
Hays Travel - Leeds Merrion Centre ロゴ

Hays Travel - Leeds Merrion Centre からの回答

Thank you for such a lovely review Maureen! - Gemma

5つ星のうち5の評価

Excellent service as usual

Excellent service as usual.
Quick and easy booking from friendly and efficient staff. Thank you.

2026年5月21日
Hays Travel - Leeds Merrion Centre ロゴ

Hays Travel - Leeds Merrion Centre からの回答

Thanks for such a lovely review! - Holly

5つ星のうち5の評価

Amazing company to book with

Amazing company to book with, staff are lovely and answer any questions asked. This is the 4th holiday booked with Hays and u will continue to use them

2026年5月20日
Hays Travel - Leeds Merrion Centre ロゴ

Hays Travel - Leeds Merrion Centre からの回答

Thank you for your lovely review! :) - Gemma

5つ星のうち5の評価

Friendly staff

Friendly staff. Plenty of options. No pressure.

2026年5月16日
Hays Travel - Leeds Merrion Centre ロゴ

Hays Travel - Leeds Merrion Centre からの回答

Thank you for such a kind review!

5つ星のうち5の評価

First time going to Hays

First time going to Hays, first tome booking a cruise , the booking was sorted form our requests all went very well the staff very informative very pleased with the service.

2026年5月7日
Hays Travel - Leeds Merrion Centre ロゴ

Hays Travel - Leeds Merrion Centre からの回答

Thank you for such a lovely review! - Gemma

5つ星のうち5の評価

I popped in to see the rep I knew my…

I popped in to see the rep I knew my dates and hotel and destination I was there all of 15-30 minutes and all was taken care of

2026年5月12日
Hays Travel - Leeds Merrion Centre ロゴ

Hays Travel - Leeds Merrion Centre からの回答

Thank you for your review! - Gemma

5つ星のうち5の評価

Very friendly - no pressure

Gemma was very helpful and friendly, didn’t feel pressured.
Very easy process
Thank you!

2026年5月9日
Hays Travel - Leeds Merrion Centre ロゴ

Hays Travel - Leeds Merrion Centre からの回答

Thank you for your kind review! - Gemma

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