Whist having a "falsstart", a lady called Olivia, from the Leyland branch, stepped in and within 24hrs had fully grasped my personal needs, for sailing to America and then by rail to Chicago. She cer... もっと見る
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Absolutely fantastic from start to finish! So helpful, friendly and knowledgeable! A perfect start to a holiday!!! Wouldn’t use anywhere else! The store is fantastic! As are all the staff!
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The knowledge of Gemma at the leyland store was fantastic. We didn’t know where we wanted to go but she noted down all our likes/dislikes to provide a good selection of suitable places and hotels. Ver... もっと見る
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This was not the first travel agent I visited but they certainly stood out , hence us choosing them for our booking. Nicole was very attentive and informative. I did speak to two other ladies and t... もっと見る
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企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
65 Hough Lane, PR25 2SA, Leyland, 英国
- 01772970563
4.9
優良
641件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The staff were very welcoming and…
The staff were very welcoming and understanding of our requests. Gemma (store manager) could not have been more helpful. Very knowledgeable and nothing was too much for her. She really paid attention and made it feel like she was going to do her very best to help us find a holiday at this late stage. Both Gemma and the other lady were very relaxed about helping, even though we had 2 kids with us.
This was probably the best experience we have had booking a holiday, and even left with ideas for next year.
2026年3月29日
Hays Travel - Leyland からの回答
Thank you so much for your very kind review of your visit with us.
We really do appreciate it and as you rightly state, we try our very best to make the booking of your holiday as stress free as possible as we know it is a very important decision for you to make and entertaining bored children is all part of the service here at Hays travel Leyland.
Thank you once again for booking with us and we very much hope to see you again for next years getaway.
Have an amazing time.
Kind regards
From the Leyland team.
Friendly and very eficent service.
2026年3月29日
Hays Travel - Leyland からの回答
Thank you so much for taking the time to leave us a review of your time with us. We really do appreciate it and love to hear our customers views.
We hope you have a fantastic time away and if you need anything more from us then please don't hesitate to get back in touch.
Kind regards
From the Leyland team.
Excellent
Excellent! Got us the best price for cruise. Could not have been more helpful. I shall be back.
2026年3月27日
Hays Travel - Leyland からの回答
Thank you so much for putting your trust in us to book your holiday for you.
We are so pleased to hear you'd happily come back to us for your next trip. It means the world to us.
We hope you have the best time and if we can help further in any way then please don't hesitate to get back in touch.
Kind regards
From the Leyland team.
friendly staff that explained…
friendly staff that explained everything and found the best deal for us
2026年3月26日
Hays Travel - Leyland からの回答
Thank you for your lovely review of your visit with us. We really do appreciate you taking the time to do it.
We love to hear our customers views and are so happy to hear you found us friendly.
Thank you for putting your trust in us to book your holiday and if we can help you further in any way then please don't hesitate to get back in touch.
Kind regards
From the Leyland team.
It’s always a pleasure to visit hays in…
It’s always a pleasure to visit hays in leyland, all the staff are very pleasant & so knowledgeable and also have great patience nothing is to much bother
Will always find you what you want
2026年3月17日
Hays Travel - Leyland からの回答
Thank you so much Lawrence for your fantastic review of your visit with us. It was a pleasure to also see you back in store and to once again book your next getaway with us.
Thank you once again for your continued support and we hope to see you again very soon.
Have a great time.
The Leyland team.
Very helpful and pleasant staff.
2026年3月22日
Hays Travel - Leyland からの回答
Thank you so much for taking the time to leave us such a lovely review. We really do appreciate it and love to hear how our customers visit went.
We hope you have an amazing time and if we can help further in any way then please don't hesitate to get in touch.
Happy holidays.
From the Leyland team.
Very helpful gave good knowledge of my…
Very helpful gave good knowledge of my choice of area and situation they did want they offered to find me options within the day
2026年2月26日
Hays Travel - Leyland からの回答
Thank you so much for taking the time to leave us such an amazing review Catherine. We really do appreciate it.
It was a pleasure to book you and we all hope you have a fantastic time in Croatia.
If you need any more help with anything then you know where we are.
Happy holidays from all the girls at the Leyland branch.
Hays Travel - Leyland からの回答
Thank you for taking the time to leave us such a lovely review of your visit with us. We really do appreciate hearing our customers views.
We're so pleased you chose to entrust us with booking your holiday with us and we hope you have an amazing time in Cape Verde.
Happy holidays from the Leyland team.
Knowledgable and friendly staff who…
Knowledgable and friendly staff who responded promptly to queries
2026年2月7日
Hays Travel - Leyland からの回答
Thank you for your kind review of your visit with us. We really do love to hear our customers thoughts.
We're so pleased you trusted us to book your hard earned holiday with us and we hope you have an amazing time in Egypt.
Happy holidays from the Leyland team.
Got served staight away
Got served staight away, no waiting.
The assistant was very helpful towards our needs and looked for all the things we had asked for.
Booked a geat holiday there and then.
Very happy customers.
2026年3月1日
Hays Travel - Leyland からの回答
Thank you so much Julie for taking the time to leave us such an amazing review. We really do appreciate it.
We're so pleased to have found you your perfect getaway and hope you have an amazing time away.
Kind regards from the Leyland team.
Great service as usual
2026年2月25日
Hays Travel - Leyland からの回答
Thank you so much for your latest review and booking Peter.
It was a pleasure to see you in store once again.
We hope you have an amazing time and hope to see you back in store for your next adventure very soon.
From all the girls at the Leyland branch.
While waiting to speak to Nicole we…
While waiting to speak to Nicole we noticed that the gentleman being seen was deaf. Nicole did an excellent job to make sure the gentleman fully understand everything and was 100% happy before he left the shop.
Well done Nicole 10/10
2026年3月1日
Hays Travel - Leyland からの回答
Thank you so much for taking the time to leave us a review of your visit. We really do appreciate it.
We have passed on your kind words to Nicole who was thrilled to hear them.
Thank you once again for your latest booking.
We hope you have an amazing time.
Kind regards from the Leyland branch.
Hays Travel - Leyland からの回答
Thank you so much for taking the time to leave us a review of your visit.
We really do love to hear how our customers visit went and we are so pleased it ended with a booking in your case.
Thank you once again for booking with us and we wish you a very happy holiday.
Kind regards from the Leyland branch.
Very helpful and knowledgeable staff
Very helpful and knowledgeable staff. This was our first time booking a cruise and they were able to explain everything and address my concerns and give good advice. It took all the hassle out of booking a holiday. Very relaxed experience.
2026年2月26日
Hays Travel - Leyland からの回答
Thank you so much Sherrie for taking the time to leave us a review of your time with us. We really do appreciate it.
We have our very own cruise expert here at Leyland who is the fountain of knowledge for all thing cruise related.
Thank you once again for your booking. We hope you have a fantastic voyage.
Kind regards from the Leyland branch.
Excellent Service Hays Travel
We dealt with a young Lady called Olivia who was very professional. Nothing was to much trouble, very informative in every way. Will definitely use Hays Travel again.
2026年2月26日
Hays Travel - Leyland からの回答
Thank you so much taking the time to leave such a fantastic 5 star review. We have passed on your kind words to Olivia who was so pleased to hear them. Thank you once again for booking with us. We hope you have an amazing time.
Kind regards from the Leyland branch.
Holiday 2026…
Was very helpful took the time to find us exactly what we wanted couldn't have asked for anything to be done differently
2026年2月24日
Hays Travel - Leyland からの回答
Thank you so much for your lovely review. It really does mean the world to us to hear our customers views and we're so pleased you was happy with your visit.
Thank you once again for booking with us and we wish you an amazing holiday.
Kind regards the Leyland team.
Very friendly and knowledgeable staff
Very friendly and knowledgeable staff. Couldn’t do enough for us.,
2026年2月23日
Hays Travel - Leyland からの回答
Thank you so much Susan for your lovely review. It really means the world to us here at Leyland to know that we made the best impression on our customers and judging by your kind words we did just that.
We hope you have an amazing holiday.
Kind regards from all at the Leyland branch.
Welcome smile made it easy to chat
Welcome smile made it easy to chat, very patient with our choices and we are very happy with the results. We would highly recommend a visit.
2026年2月21日
Hays Travel - Leyland からの回答
Thank you so much for taking the time to leave us such a lovely review, we really do appreciate hearing our customers views on their visit and we're thrilled you would recommend us and we're happy with your results.
We hope you have a fantastic holiday.
Kind regards from the Leyland branch.
Hays Travel - Leyland からの回答
Thank you once again Margaret for your latest booking. It was a pleasure to see you back in store.
We hope you have a fantastic time and hope to see you again very soon.
Kind regards
The Leyland team
Popped into Hays yesterday
Popped into Hays yesterday, Gemma was really helpful and very knowledgeable. Booked a short break for Easter, and we’ll definitely be back in for our next trips.
2026年2月17日
Hays Travel - Leyland からの回答
Gina,
Thank you for taking the time to share your thoughts with us.
We're happy to hear that you found Gemma helpful and knowledgeable. Thank you for booking your trip with us; we look forward to helping you plan future trips!
Happy holidays.
Leyland, Hays Travel team
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