The customer service was top quality had people who come over not even sorting the holiday for us giving us holidays to help us. Special mention to Megan who sat with us for about 2 hours sorting a ho... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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My visit , as with others , went well. Staff are attentive. Ms Lisa Walsh is my usual assistant and does well at finding me good offers and manageable prices. She's very efficient Mr Greer
企業が回答しました
Rosanne was super helpful and made the whole process really easy, very friendly and outgoing, would definitely book with her again. Many Thanks
企業が回答しました
I came to Hays Travel and was warmly greeted by Rosanne...after explaing criteria of holiday I was hoping to find...she was right on the ball ...nothing was too much for her...she went over everything... もっと見る
企業が回答しました
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
55 Lord Street, L2 6PD, liverpool, 英国
- 01514386599
4.9
優良
1230件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent Holiday booking experience
Efficient and friendly service provided by Lisa at the Lord St agency
2026年9月8日
Hays Travel - liverpool lord street からの回答
Thankyou for your
kind feedback
Kind Regards
Lisa
Rosanne was super helpful and made the…
Rosanne was super helpful and made the whole process really easy, very friendly and outgoing, would definitely book with her again. Many Thanks
2026年9月9日
Hays Travel - liverpool lord street からの回答
Thank you for your lovely review .
It was my pleasure to make your booking.
Rosanne.
The customer service was top quality…
The customer service was top quality had people who come over not even sorting the holiday for us giving us holidays to help us. Special mention to Megan who sat with us for about 2 hours sorting a holiday for us
2026年9月3日
Hays Travel - liverpool lord street からの回答
Thank you for your lovely review.
It was a pleasure to make your booking.
Megan.
Magaluf
Booked my holiday in store yesterday and would like to say how helpful chloe was in helping me with all the details, a big 5 stars for the excellent way she helped me with my booking .
2026年9月7日
自発的なレビュー
Hays Travel - liverpool lord street からの回答
Thankyou for taking the time to write
such a positive response
Kind Regards
Hays Travel
Good experience in booking holiday
Good experience in booking holiday, left thinking i had got special deal for being a regular customer only to find same price online 30 minutes later
2026年9月8日
Hays Travel - liverpool lord street からの回答
Kevin,
I would like to thank you for taking the time to take the call and giving us opportunity to explain the price match process.
I am glad we were able to resolve this.
Lisa - Assistant Manager
Chloe was very helpful sorted…
Chloe was very helpful sorted everything out for my holiday to budapest.got me a good deal too.
Hays lord street liverpool.
2026年9月7日
Hays Travel - liverpool lord street からの回答
Thank you so much for your lovely review!
It was a pleasure to book your holiday to Budapest for you!
Chloe :)
Hays Travel - liverpool lord street からの回答
Thank you so much for your kind review! :)
Majorca here we come.
Lisa got us a great deal for Majorca. Nothing is too much trouble for her and she always goes that extra mile.
2026年9月2日
Hays Travel - liverpool lord street からの回答
Thank you so much for your kind feedback. it was a pleasure to find your perfect holiday! :)
Hays Travel - liverpool lord street からの回答
Thank you so much for your kind feedback! :)
My visit
My visit , as with others , went well.
Staff are attentive.
Ms Lisa Walsh is my usual assistant and does well at finding me good offers and manageable prices.
She's very efficient
Mr Greer
2026年9月2日
Hays Travel - liverpool lord street からの回答
Thank you so much for kind feedback :)
Overall service was good
Overall service was good, Megan my agent who did my booking was brilliant, professional and very polite, and made my experience even better.
2026年8月25日
Hays Travel - liverpool lord street からの回答
Thank you so much for your lovely review! It was a pleasure to book your holiday for you!
Megan :)
Best travel agent in Liverpool
I came to Hays Travel and was warmly greeted by Rosanne...after explaing criteria of holiday I was hoping to find...she was right on the ball ...nothing was too much for her...she went over everything almost like she was one booking her holiday...best customer service Ive ever had...she made sure everything would be just perfect for me...gifting me a holiday of my dreams...I hope she stays here for a very long time because I wouldnt go anywhere eor to anyone else now Ive found her...much love thanks and appreciation Rosanne 😇🥰🤩🫶🏻🙏🏻
2026年8月29日
自発的なレビュー
Hays Travel - liverpool lord street からの回答
Thank you so much for your lovely review .
It was my pleasure to book your holiday .
Kind Regards,
Rosanne
Hays Travel - liverpool lord street からの回答
Thank you so much for your kind review! :)
Hays Travel - liverpool lord street からの回答
Thank you so much for taking the time to leave us such a lovely review! I am so pleased you were happy with my service!
Jayne :)
Fayth at the Liverpool Lord St branch…
Fayth at the Liverpool Lord St branch listened carefully to what I wanted out of the trip I was booking. She researched to find suitable accommodation, made some suggestions and professionally put it altogether for me.
2026年8月29日
Hays Travel - liverpool lord street からの回答
Thank you so much for lovely review! I am so glad I was able to find the perfect holiday for you!
Fayth :)
So easy booking with Hays Travel.
So easy booking with Hays Travel booked my last few holidays with them. They even price matched a holiday I had seen online. Staff are always so helpful.
2026年8月21日
Hays Travel - liverpool lord street からの回答
Thank you so much for your kind review! It was a pleasure to book your holiday for you!
Lily :)
All the staff are very friendly and…
All the staff are very friendly and helpful and patient and make you feel welcome
2026年8月23日
Hays Travel - liverpool lord street からの回答
Thank you so much for the review :)
Hays Travel - liverpool lord street からの回答
Thank you for your wonderful feedback!
It was a pleasure to organise your trip for you!
Rosanne :)
Hays Travel - liverpool lord street からの回答
Thankyou for your kind review
so happy i was able to help
Kind Regards
Lily :)
Great customer service
Hi excellent customer service yet again from Lilly and Fayth. But will give a more informative review after my holiday. Thank you
2026年8月21日
Hays Travel - liverpool lord street からの回答
Awh thank you so much cant wait to hear all about it :)
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