Lucy has patience of a Saint, me throwing different ideas at her and she still came up with exactly what we wanted. I have travel experience amd could've booked the holiday myself BUT I know how... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Lucy is always professional, friendly and always finds what I'm after. This is the 3rd holiday I've booked for this year and already have one booked for February next year. She gave me great choic... もっと見る
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I really can't recommend Lucy enough, we've booked several family holidays with her and each time she comes up trumps. Nothing is too much trouble for her and she's just a genuinely lovely human being... もっと見る
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Lucy has so much patience nothing is too much trouble. I am a solo traveller and not sure where I wanted to go. She went through all the places I would like to go checking all different company's and... もっと見る
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
Personal Travel Consultant Lucy Roberts, S73, Barnsley, 英国
- 01226 698524
4.9
優良
208件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Excellent service from start to finish
This is the second family holiday that I have booked through Lucy. I told her which hotel I liked and she came back with a few choices that were available and that was it another holiday booked. If there is anything I need to know I know that I can message Lucy and she always gets back with the relevant information. I would not use any other person or company to book our holidays as I know that we can trust Lucy 100% and are very pleased with the excellent customer service that she provides.
2023年9月13日
Hays Travel - Lucy Roberts からの回答
Thankyou so much for such a wonderful review. Always a pleasure to help x
Nothing was too much trouble
Lucy was able to help us with all our holiday plans and gave advice that we needed. We were able to book a holiday that suited my family. A big thumbs up 👍 for her professionalism and help in booking our 2024 holiday to Greece.
2023年8月18日
Hays Travel - Lucy Roberts からの回答
Thank you for taking the time to leave such a kind review. Was a pleasure to help you arrange your holiday and will be on hand right until you travel for any further assistance you may need :-)
Lucy was so friendly and helpful
Lucy was so friendly and helpful, she was knowledgeable and able to answer my many questions. She provided visual details to help me make decisions. The whole process was so simple. Will definitely book with Lucy again.
2023年7月24日
Hays Travel - Lucy Roberts からの回答
Thank you so much for taking the time to leave such a lovely review. A pleasure to be able to help you arrange your cruise, hope I can help again in the future :-) x
Lucy listens and hears what we want
Lucy really listens to what we want. She comes up with the holidays we love every time. She’s friendly, explains everything clearly and checks we understand.
2023年7月5日
Hays Travel - Lucy Roberts からの回答
Thank you so much for taking the time to leave such a lovely review. Always a pleasure to help :) x
Making holidays simple
Making holidays simple!
Great, friendly, efficient service and the quality and value for money was awesome.
Lucy made the holiday booking simple and we had the best time!!!
Thank you again for all your help x
2023年6月20日
Hays Travel - Lucy Roberts からの回答
Thank you so much for taking the time to leave such a lovely review. Always a pleasure helping you get your holidays booked x
Hays Travel - Lucy Roberts からの回答
Thank you for choosing to book with me and taking the time to leave a great review :-)
Our second booking with L x
The second holiday we have booked with Lucy. Friendly, knowledgeable, thorough and above all else just makes the whole process so easy to deal with! Thanks again Lucy x
2023年6月14日
Hays Travel - Lucy Roberts からの回答
Thank you for taking the time to leave a lovely review. A pleasure to be able to help again. Thank you for cooking again with me. Lucy x
Lucy Roberts has made every holiday…
Lucy Roberts has made every holiday book I have done with her so amazing and easy she really is a credit to the company. Will 100% be using her to book another holiday soon
2023年6月14日
Hays Travel - Lucy Roberts からの回答
Thank you so much for such a lovely review. Thank you for continuing to book with me its always a pleasure to help you find a holiday :) x
From the moment I contacted Hays
From the moment I contacted Hays, Lucy could not do enough for us. Within a few minutes she had found a number of holidays and was more than happy to keep looking to suit our needs. The whole experience was so quick and simple, I will definitely be using Lucy again.
2023年6月14日
Hays Travel - Lucy Roberts からの回答
Thank you so much for such a lovely review. Always lovely to be able to help new customer especially through recommendation. Look forward to helping again in the future. Lucy x
Great customer service
Quick and easy service. Everything explained really well, and ample opportunity given to ask questions. Lucy is friendly and professional. Thank you.
2023年6月12日
Hays Travel - Lucy Roberts からの回答
Thank you so much for such a lovely review. Pleasure to help you sort a special holiday. Lucy :)
Very helpful and informative
2023年5月14日
Hays Travel - Lucy Roberts からの回答
Thank you for taking the time to leave a review. Pleasure to be able to help again :)
Absolutely fabulous
Absolutely fabulous,
We normally organise our own holidays but will definitely go back to Lucy. She made sure we got everything we wanted and more. Can’t praise her highly enough.
2023年5月3日
Hays Travel - Lucy Roberts からの回答
Thank you so much for taking the time to leave a review. Pleasure to help you organise your break. Look forward to helping again in the future :)
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