I am always happy dealing with Hay’s Travel at the Metro Centre, they know exactly what my preferences are. Tiana was really helpful abd I would give her 10 out of 10 for her polite and knowledgeable... もっと見る
企業が回答しました
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The advisor who helped us was friendly and chatty. She listened to what we wanted from our holiday and was able to make the booking for us. We opted to spread the cost of the holiday by direct debit... もっと見る
企業が回答しました
Excellent service from Johann, took the time to get us the best deal possible at a fabulous hotel, we’re really looking forward to it, many thanks Johann 😊
We have booked thru Hays on many occassions,mainly because we prefer having face to face booking. The consultant(christine) was brilliant.She explained the process and all the options available. Grea... もっと見る
企業が回答しました
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
Unit 1.89 Upper Blue Mall Metrocentre, NE11 9YG, Gateshead, 英国
- 0191 4326502
4.9
優良
1347件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent service from Johann
Excellent service from Johann, took the time to get us the best deal possible at a fabulous hotel, we’re really looking forward to it, many thanks Johann 😊
2026年8月14日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Amy was very customer focused
Amy was very customer focused, friendly and professional.
We are delighted with the service we received from all at Hays
2026年8月14日
Hays Travel - Metrocentre Blue からの回答
We are so pleased to hear you had such a positive experience with our team. Thank you for your wonderful feedback! - Team Blue :)
The advisor who helped us was friendly…
The advisor who helped us was friendly and chatty. She listened to what we wanted from our holiday and was able to make the booking for us. We opted to spread the cost of the holiday by direct debit which was a great option.
2026年8月13日
Hays Travel - Metrocentre Blue からの回答
Thank you for your wonderful review! We are so pleased to hear that you had such a positive experience with our advisor and that we could help you find your perfect holiday. We hope you have a fantastic trip! - Team Blue :)
Was a lovely girl who felt with me…
Was a lovely girl who felt with me telling me everything a wanted t no about my booking the holiday with you
2026年8月11日
Hays Travel - Metrocentre Blue からの回答
Thank you for your wonderful feedback! We are so pleased to hear that our team member was helpful and provided all the information you needed for your booking. - Team Blue :)
Hays Travel - Metrocentre Blue からの回答
Thank you for your wonderful 5-star review! We are so pleased to hear that you found the booking process easy and quick, and that our staff were lovely. - Team Blue :)
My experience was great due to staff…
My experience was great due to staff they go above and beyond to help you you walk out of tgere feeling happy
2026年8月3日
Hays Travel - Metrocentre Blue からの回答
Thank you for your wonderful feedback! We are so pleased to hear that our team went above and beyond to help you and that you left feeling happy. - Team blue :)
Elliott was great
Elliott was great as per usual, he knows us now and what we like from a holiday and comes up with some great suggestions.
2026年8月10日
Hays Travel - Metrocentre Blue からの回答
Thank you for your wonderful feedback! We are so pleased to hear that we consistently provide you with great holiday suggestions and understand your preferences. We hope you have another fantastic trip! - Team Blue :)
The travel consultant (Christine) was…
The travel consultant (Christine) was very friendly, helpful and efficient in helping us with our booking.
2026年8月4日
Hays Travel - Metrocentre Blue からの回答
Thank you for your wonderful feedback! We are so pleased to hear that our travel consultant was friendly, helpful, and efficient in assisting with your booking. - Team blue :)
Hays Travel - Metrocentre Blue からの回答
Thank you for your wonderful 5-star review! We are so pleased to hear that you consistently receive perfect customer service. - Team Blue :)
Fast efficient service received at…
Fast efficient service received at branch on Friday excellent customer service. My favourite travel agent.
2026年8月7日
Hays Travel - Metrocentre Blue からの回答
Thank you for your fantastic feedback! We are so pleased to hear that you received fast and efficient service and that you consider us your favourite travel agent. We truly appreciate your kind words. - Team Blue :)
I am always happy dealing with Hay’s…
I am always happy dealing with Hay’s Travel at the Metro Centre, they know exactly what my preferences are. Tiana was really helpful abd I would give her 10 out of 10 for her polite and knowledgeable way that she processed my holiday.
2026年8月4日
Hays Travel - Metrocentre Blue からの回答
Thank you so much for your wonderful feedback! We are delighted to hear that our team consistently understands your preferences and that your experience was so positive. We truly appreciate your kind words. - Team Blue :)
Hays Travel - Metrocentre Blue からの回答
Thank you for your wonderful review! We are so pleased to hear that our staff were friendly and knowledgeable about your needs. - Team Blue :)
Hays Travel - Metrocentre Blue からの回答
We're so happy to hear that you found such a great deal with us! We truly appreciate your positive feedback. - Team Blue :)
Staff friendly as ever
2026年8月2日
Hays Travel - Metrocentre Blue からの回答
Thank you for your wonderful feedback. We are so pleased to hear that our team continues to provide a friendly experience. - Team Blue :)
Rebecca was excellent as always.
Rebecca was excellent as always.
We always book with her at the Metro centre store, she is very knowledgeable about different types of holidays and very quick to provide very competative quotes. 5*'s
2026年7月29日
Hays Travel - Metrocentre Blue からの回答
Thank you for your fantastic 5-star review! We are so pleased to hear that you consistently have such a positive experience with us and appreciate the kind words about our team's knowledge and efficiency. - Team Blue :)
Hays Travel - Metrocentre Blue からの回答
Thank you for your kind feedback, we do hope you have a lovely holiday, Team Blue :)
Could not ask for better assistance…
Could not ask for better assistance from Ellie. She sorted out the holiday to Jersey no problem and was very attentive to our requirements.
That also applies to Christine who booked our Lanzarote holiday as well.
2026年7月20日
Hays Travel - Metrocentre Blue からの回答
Thank you for your kind feedback, we do hope you have a lovely holiday, Team Blue :)
Hays best in the business.
We have booked thru Hays on many occassions,mainly because we prefer having face to face booking.
The consultant(christine) was brilliant.She explained the process and all the options available. Great service from great staff.
2026年7月26日
Hays Travel - Metrocentre Blue からの回答
Thank you for your kind feedback, Christine will be happy to read this, we do hope you have a lovely holiday , hope to see you in branch soon, Team Blue :)
Hays sorted the perfect holiday.
Really friendly and helpful as usual and easily sorted the holiday I wanted. Thanks again makes booking holidays an easy task.
2026年7月25日
Hays Travel - Metrocentre Blue からの回答
Thank you for your wonderful feedback! We are delighted to hear that we could make booking your holiday an easy and pleasant experience. We truly appreciate your kind words. - Team Blue :)
Hays Travel - Metrocentre Blue からの回答
Thank you for taking the time to share your positive feedback. We are so pleased to hear that you found our service great and friendly. - Team Blue :)
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