Ellie is an asset to the company. We had a lot of restrictions but she systematically worked through them for several weeks to find a holiday that met our requirements. She even came in on her day o... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Amazing service once again from Hays ,Rebecca helped us to find our summer holiday for june27.Called into store to make enquiry and got booked up ,thanks again Rebecca for all your help,knowledge a... もっと見る
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Morgan was great, sorted my cruise very quickly & at a good price. She answered all queries, getting back to me when she said she would which is a big plus in light of experiences I’ve had with othe... もっと見る
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I am always happy dealing with Hay’s Travel at the Metro Centre, they know exactly what my preferences are. Tiana was really helpful abd I would give her 10 out of 10 for her polite and knowledgeable... もっと見る
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企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
Unit 1.89 Upper Blue Mall Metrocentre, NE11 9YG, Gateshead, 英国
- 0191 4326502
4.9
優良
1370件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Hays Travel - Metrocentre Blue からの回答
Thank you for taking the time to share your positive feedback. We are so pleased to hear that you found our service great and friendly. - Team Blue :)
Helpful helped with downloading the…
Helpful helped with downloading the app. Give us explanations on on choice of hotel and helpful with requesting ground floor as have mobility problems . Nothing was a bother . Made booking process simple
2026年7月23日
Hays Travel - Metrocentre Blue からの回答
Thank you so much for your wonderful feedback! We are so pleased to hear that we were able to assist you with your specific needs and made the booking process simple and easy for you. We hope you have a fantastic holiday! - Team Blue :)
Everything from the moment of walking in
2026年7月22日
Hays Travel - Metrocentre Blue からの回答
Thank you for your kind feedback with Morgan, she will be so happy to read this, we do hope you have a lovely holiday, hope to see you again in branch. Team Blue :)
Excellent service by Steph nothing was…
Excellent service by Steph nothing was a problem for her .
2026年7月14日
Hays Travel - Metrocentre Blue からの回答
Thank you so much for your wonderful review! We are delighted to hear that Steph provided you with such excellent service and made everything so easy for you. - Team Blue
Cheryl who helped us book our holiday…
Cheryl who helped us book our holiday was really pleasant and very helpful the booking process was very straigh forward would recommend to friends and family to use Hays
2026年7月13日
Hays Travel - Metrocentre Blue からの回答
Thank you for your wonderful review! We are so pleased to hear that your booking process was straightforward and that you had such a pleasant experience. We truly appreciate your recommendation to friends and family. - Team Blue :)
Joanne
Joanne
Made my dream come true she put her heart and soul in to her work
She is a amazing person, and I would definitely go back to her for all my bookings
2026年7月18日
Hays Travel - Metrocentre Blue からの回答
Thank you for leaving such a lovely review for our branch manager Johann, we do hope you have the most amazing time on your dream holiday. Team Blue :)
We went in to find a holiday for…
We went in to find a holiday for February ( mero centre) Steph helped us find what we wanted , very helpful and patient with us , also sorted our air port parking . Excellent service 👏
2026年7月14日
Hays Travel - Metrocentre Blue からの回答
Thank you for your wonderful feedback! We are so pleased to hear that our team was able to help you find the perfect holiday and assist with your airport parking. We appreciate your kind words about our excellent service. - Team Blue :)
Very patient very helpful and honest…
Very patient very helpful and honest opinions didn’t fell rushed at all was nice as had just been to TUI and were not interested
2026年7月13日
Hays Travel - Metrocentre Blue からの回答
Thank you for your wonderful feedback! We are so pleased to hear that you felt un-rushed and found our team helpful and honest. - Team Blue :)
Hays Travel fantastic would not book…
Hays Travel fantastic would not book anywhere else to book our holidays the staff are first class
2026年7月6日
Hays Travel - Metrocentre Blue からの回答
Thank you for your fantastic review! We are so pleased to hear that you consistently have such a positive experience with us and appreciate your kind words about our team. We look forward to helping you with many more holidays. - Team Blue :)
The agent was patient and listened to…
The agent was patient and listened to what we would like etc and then shared her knowledge well. Good promotion of information advise and guidance, allowing for customers to make independent decisions
2026年7月12日
Hays Travel - Metrocentre Blue からの回答
Thank you for your lovely review! We're so pleased to hear that our colleague was patient and shared their knowledge effectively, allowing you to make an independent decision. - Team Blue :)
Amy found the perfect holiday for our…
Amy found the perfect holiday for our honeymoon she ticked all the requirements we had asked for to find the perfect location and hotel.
2026年7月11日
Hays Travel - Metrocentre Blue からの回答
Thank you for your wonderful 5-star review! We are so happy to hear that we were able to find the perfect location and hotel for your honeymoon. We hope you have an amazing trip! - Team Blue :)
Great service Ellie was very helpful…
Great service Ellie was very helpful great personality
2026年7月11日
Hays Travel - Metrocentre Blue からの回答
Thank you for your wonderful feedback! We are so pleased to hear that our team member was very helpful and had a great personality. We truly appreciate your kind words. - Team Blue :)
I did everything over the phone and by…
I did everything over the phone and by email as i couldn't get down to my local branch, Rebecca was fantastic very informative and was prompt with her replies.
2026年7月10日
Hays Travel - Metrocentre Blue からの回答
Thank you for your wonderful feedback! We are so pleased to hear that our colleague was very informative and prompt with her replies, even though you couldn't visit in person. - Team Blue :)
Hays Travel - Metrocentre Blue からの回答
Thank you so much for your wonderful 5-star review! We are so pleased to hear that you consistently receive good professional and friendly service. We truly appreciate your kind words. - Team Blue :)
The lady that dealt with us last night…
The lady that dealt with us last night was very helpful and nothing was too much for her. We ended up booking another holiday for next year. Very happy with the service.
2026年7月10日
Hays Travel - Metrocentre Blue からの回答
Thank you for your wonderful feedback! We are so pleased to hear that our colleague was very helpful and that you were happy with the service. - Team Blue :)
Hays Travel - Metrocentre Blue からの回答
Michael Partridge,
Thank you so much for your wonderful feedback! We are absolutely delighted to hear that you would recommend booking a holiday through us. We truly appreciate your kind words.
Kind Regards
Team Blue
Joanne the lady was very friendly
Joanne the lady was very friendly, polite and very patient, nothing was too much trouble. We must have been with her for well over an hour trying to decide where to go and with her help we did eventually book a holiday
2026年7月7日
Hays Travel - Metrocentre Blue からの回答
Thank you so much for your kind words, we are so happy to hear Johann was able to get your next holiday booked
Team Blue :)
Hays Travel - Metrocentre Blue からの回答
Thank you so much for your kind words
Team Blue :)
Hays Travel - Metrocentre Blue からの回答
Thank you so much for your kind words
Team Blue :)
Hays Travel - Metrocentre Blue からの回答
Thankyou so much for your lovely review, we are glad to hear Ellie was able to help you to get your next holiday booked
Many Thanks,
Ellie :)
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