Hays Travel - Metrocentre Green レビュー 

1,236
TrustScore 5段階評価の5

4.9

79 The Galleria, NE11 9YP Gateshead, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Emily was amazing so patient. Got our package deal sorted even though person on end of phone hung up on her while she was trying to finalise our arrangements.Emily Phoned myself the next day having... もっと見る

企業が回答しました

5つ星のうち5の評価

As usual our experience was excellent. Penelope was so patient and attentive. I had a plaster cast on my ankle, she made sure l was comfortable during the booking process. Thank you. We booked our ho... もっと見る

5つ星のうち5の評価

Very helpful and also patient when I was unsure of where I actually wanted to go ! Really great and lots of suggestions, absolutely helped me get the best price checking lots of options. Can't fault t... もっと見る

5つ星のうち5の評価

Our travel rep, Richie, at the Metrocetre shop was extremely knowledgable when it came to our cruise and stay booking We were not the best prepared and found that Richie’s experience of cruises... もっと見る

企業が回答しました


企業情報

  1. 旅行代理店
  2. クルーズ代理店
  3. クルーズ旅行代理店
  4. カルチャーツアー提供業者
  5. 通貨両替業
  6. 旅行情報収集サイト

当該企業による記述

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


連絡先

  • 79 The Galleria, NE11 9YP, Gateshead, 英国

  • 01914329265

4.9

優良

TrustScore 5段階評価の5

1236件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(1,236)

過去12か月のレビュー数: 121,628

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Justine was fab

Justine was fab. Gave us top notch service. Megan (think thats her name)made my dad a cup of coffee

2026年2月25日
Hays Travel - Metrocentre Green ロゴ

Hays Travel - Metrocentre Green からの回答

Thank you for leaving Justine a wonderful review, I will pass this on to her. We hope you have a lovely holiday. Thanks, Lacey:)

5つ星のうち5の評価

2027 Caribbean cruise on Arvia

The cruise for 26.2.27 was booked whilst on board Britannia. My husband and I immediately asked for paperwork to be sent to Hays in order that Andrew Bowerbank could continue with our booking. He is so good and friendly we know we are safe hands.

2026年2月17日
Hays Travel - Metrocentre Green ロゴ

Hays Travel - Metrocentre Green からの回答

Thank you for leaving Andrew a lovely review, I will pass this on to him. Thank you, Lacey:)

5つ星のうち5の評価

Holiday booking, smoothly done.

We received a friendly, very efficient service with good communication.
Excellent overall, a pleasant booking experience.

2026年2月24日
Hays Travel - Metrocentre Green ロゴ

Hays Travel - Metrocentre Green からの回答

Thank you for leaving us a wonderful review! We hope you have an amazing holiday. Thanks, Caitlin😊

5つ星のうち5の評価

Friendly

Friendly, helpful and patient

2026年2月23日
Hays Travel - Metrocentre Green ロゴ

Hays Travel - Metrocentre Green からの回答

Thank you for your 5* review. We hope you have a fantastic holiday. Thanks, Caitlin:)

5つ星のうち5の評価

Thailand Multi centre holiday

Kellie listened to what we wanted and completed the booking for us. This was a TUI multi centre holiday, that I had struggled to book online at home. Booking could not be completed online and needed to be done over the phone. Subsequently, Kellie responded very quickly to a minor issue related to the booking

2026年2月22日
Hays Travel - Metrocentre Green ロゴ

Hays Travel - Metrocentre Green からの回答

Thank you for leaving Kellie a 5* Review! I will pass this onto her. Thanks, Caitlin:)

5つ星のうち5の評価

Staff were very knowledgeable and…

Staff were very knowledgeable and helpful, took longer than I thought but came out feeling happy with what I booked

2026年2月23日
Hays Travel - Metrocentre Green ロゴ

Hays Travel - Metrocentre Green からの回答

Thankyou so much for your 5* review, I will pass this on to Caitlin. Have a lovely holiday! Thanks so much, Emily :)

5つ星のうち5の評価

A good service well delivered........

We booked and paid for our holiday without any problems. The lady who helped us - so sorry I am terrible with names - was lovely and made everything so easy and was very thorough with what we wanted for our holiday and nothing was too much trouble for her.

2026年2月22日
Hays Travel - Metrocentre Green ロゴ

Hays Travel - Metrocentre Green からの回答

Thankyou so much for your 5* review. I will pass your lovely feedback on to Cara. Hope you have a lovely holiday! Thanks so much, Emily :)

5つ星のうち5の評価

Went in to book a holiday for me and my…

Went in to book a holiday for me and my 10 year daughter Elliott was lovely polite kind and very professional made sure I had everything i needed and had a holiday that I want.

2026年2月22日
Hays Travel - Metrocentre Green ロゴ

Hays Travel - Metrocentre Green からの回答

Thank you for leaving Elliott a lovely 5* review! I will pass this onto him. Thanks, Caitlin:)

5つ星のうち5の評価

Roman experience.

Myself and my husband wanted a weekend in Rome ,
Richard, was knowledgeable and patient he , listened to us and found a great weekend for us where we wanted to be! He also helped us with our travel insurance!
Would definitely use Hays travel again

2026年2月20日
Hays Travel - Metrocentre Green ロゴ

Hays Travel - Metrocentre Green からの回答

Thank you for leaving Richard a wonderful review, I will pass this on to him. Thank you, Caitlin:)

5つ星のうち5の評価

We wer made

We wer made
Very welcome . No pressure when we ask for holiday opportunities

2026年2月12日
Hays Travel - Metrocentre Green ロゴ

Hays Travel - Metrocentre Green からの回答

Thank you for leaving Elliott a 5* review, I will pass this onto him. Thanks, Caitlin😊

5つ星のうち5の評価

Richard at Hays Gateshead Metro Centre…

Richard at Hays Gateshead Metro Centre was very helpful in finding the best options of price and convienient flight times for or holiday. He was also very helpful in setting up a new Ryanair account as this is the airline we will be using. We normally book direct online but will be happy to use Hays in future,

2026年2月17日
自発的なレビュー
Hays Travel - Metrocentre Green ロゴ

Hays Travel - Metrocentre Green からの回答

Thank you for leaving Richard a wonderful 5* review! I will pass this onto him. Thank you, Caitlin😊

5つ星のうち5の評価

Got what we wanted from the holiday we…

Got what we wanted from the holiday we booked and we weren't rushed into something we not after . Thanks Hays Travel

2026年2月12日
Hays Travel - Metrocentre Green ロゴ

Hays Travel - Metrocentre Green からの回答

Thank you for leaving Caitlin a 5* review! I'll pass this on to her - Cara :)

5つ星のうち5の評価

Always book our holiday via Andrea

Always book our holiday via Andrea. Very helpful and accommodating wouldn’t trust any one else

2026年2月17日
Hays Travel - Metrocentre Green ロゴ

Hays Travel - Metrocentre Green からの回答

Thank you for leaving a great review for Andrea, we will pas this on to her! - Cara

5つ星のうち5の評価

Great service

Great service more or less knew what I wanted but went through the details with advisor who spent time confirming and explaining things also the travel bureau was very helpful regarding currency etc

2026年2月18日
Hays Travel - Metrocentre Green ロゴ

Hays Travel - Metrocentre Green からの回答

Thank you for your wonderful review for Cara, Thank you, Caitlin 😊

5つ星のうち5の評価

Very good service as per usually

Very good service as per usually

2026年2月10日
Hays Travel - Metrocentre Green ロゴ

Hays Travel - Metrocentre Green からの回答

Thank you for leaving Andrea this lovely review, I will be sure to pass this onto her. Thank you, Caitlin:)

5つ星のうち5の評価

She was very helpful

She was very helpful

2026年2月2日
Hays Travel - Metrocentre Green ロゴ

Hays Travel - Metrocentre Green からの回答

Thank you for your 5* Review for Cara, I will pass this onto her. Thanks, Caitlin😊

5つ星のうち5の評価

We were seen to right away no fuss we…

We were seen to right away no fuss we knew what we wanted and the lady found it straight away, amazing.

2026年2月10日
Hays Travel - Metrocentre Green ロゴ

Hays Travel - Metrocentre Green からの回答

Thank you for your 5* Review, we hope you have a fantastic holiday! Thank you, Caitlin😊

5つ星のうち5の評価

Excellent

Excellent service got what we wanted and the price we received online was matched in store. Caitlin our server was extremely polite and friendly. Had a small issue with the wrong title on direct debit email rang store and Allison sorted it straight away. First time booking a holiday through this company usually go with tui but will definitely be using again in the future

2026年2月16日
Hays Travel - Metrocentre Green ロゴ

Hays Travel - Metrocentre Green からの回答

Thank you so much for your wonderful review for Caitlin, I will pass your kind feedback onto her. Thank you, 😊

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