Emily was amazing so patient. Got our package deal sorted even though person on end of phone hung up on her while she was trying to finalise our arrangements.Emily Phoned myself the next day having... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Emily was amazing so patient. Got our package deal sorted even though person on end of phone hung up on her while she was trying to finalise our arrangements.Emily Phoned myself the next day having... もっと見る
企業が回答しました
As usual our experience was excellent. Penelope was so patient and attentive. I had a plaster cast on my ankle, she made sure l was comfortable during the booking process. Thank you. We booked our ho... もっと見る
Very helpful and also patient when I was unsure of where I actually wanted to go ! Really great and lots of suggestions, absolutely helped me get the best price checking lots of options. Can't fault t... もっと見る
Our travel rep, Richie, at the Metrocetre shop was extremely knowledgable when it came to our cruise and stay booking We were not the best prepared and found that Richie’s experience of cruises... もっと見る
企業が回答しました
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
79 The Galleria, NE11 9YP, Gateshead, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Justine was fab. Gave us top notch service. Megan (think thats her name)made my dad a cup of coffee

Hays Travel - Metrocentre Green からの回答
The cruise for 26.2.27 was booked whilst on board Britannia. My husband and I immediately asked for paperwork to be sent to Hays in order that Andrew Bowerbank could continue with our booking. He is so good and friendly we know we are safe hands.

Hays Travel - Metrocentre Green からの回答
We received a friendly, very efficient service with good communication.
Excellent overall, a pleasant booking experience.

Hays Travel - Metrocentre Green からの回答
Kellie listened to what we wanted and completed the booking for us. This was a TUI multi centre holiday, that I had struggled to book online at home. Booking could not be completed online and needed to be done over the phone. Subsequently, Kellie responded very quickly to a minor issue related to the booking

Hays Travel - Metrocentre Green からの回答
Staff were very knowledgeable and helpful, took longer than I thought but came out feeling happy with what I booked

Hays Travel - Metrocentre Green からの回答
We booked and paid for our holiday without any problems. The lady who helped us - so sorry I am terrible with names - was lovely and made everything so easy and was very thorough with what we wanted for our holiday and nothing was too much trouble for her.

Hays Travel - Metrocentre Green からの回答
Went in to book a holiday for me and my 10 year daughter Elliott was lovely polite kind and very professional made sure I had everything i needed and had a holiday that I want.

Hays Travel - Metrocentre Green からの回答
Myself and my husband wanted a weekend in Rome ,
Richard, was knowledgeable and patient he , listened to us and found a great weekend for us where we wanted to be! He also helped us with our travel insurance!
Would definitely use Hays travel again

Hays Travel - Metrocentre Green からの回答

Hays Travel - Metrocentre Green からの回答
Richard at Hays Gateshead Metro Centre was very helpful in finding the best options of price and convienient flight times for or holiday. He was also very helpful in setting up a new Ryanair account as this is the airline we will be using. We normally book direct online but will be happy to use Hays in future,

Hays Travel - Metrocentre Green からの回答
Got what we wanted from the holiday we booked and we weren't rushed into something we not after . Thanks Hays Travel

Hays Travel - Metrocentre Green からの回答
Always book our holiday via Andrea. Very helpful and accommodating wouldn’t trust any one else

Hays Travel - Metrocentre Green からの回答

Hays Travel - Metrocentre Green からの回答
Great service more or less knew what I wanted but went through the details with advisor who spent time confirming and explaining things also the travel bureau was very helpful regarding currency etc

Hays Travel - Metrocentre Green からの回答

Hays Travel - Metrocentre Green からの回答
We were seen to right away no fuss we knew what we wanted and the lady found it straight away, amazing.

Hays Travel - Metrocentre Green からの回答
Excellent service got what we wanted and the price we received online was matched in store. Caitlin our server was extremely polite and friendly. Had a small issue with the wrong title on direct debit email rang store and Allison sorted it straight away. First time booking a holiday through this company usually go with tui but will definitely be using again in the future

Hays Travel - Metrocentre Green からの回答
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