Welcoming and attentive who listened to our needs and requirements. Natalie was very helpful and clear explaining the different aspects of the booking and assured us Hays would be with us every step... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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Vicky the lady we spoke to went over and above to make sure we got the best deal for our five day break to new York ...she went through everything clearly and was so helpful...we will definitely go ba... もっと見る
Having gone into Hays at Morpeth with a specific hotel and destination in mind Vicky was more than helpful in, not only locating it, but also searching other sites to get the best price for us. She... もっと見る
企業が回答しました
As always in the Morpeth branch the service was excellent. Joanne did our booking for us this time and was very polite, professional and helpful. We always have great service at this branch.
企業が回答しました
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
4 Market Place, NE61 1HG, Morpeth, 英国
- 01670 897461
4.9
優良
1272件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Have used hays travel a few times and…
Have used hays travel a few times and always find the staff very very good at helping you. You never feel as though you are just another customer to get money from and shown the door, Well DONE
2026年8月2日
Hays Travel - Morpeth からの回答
Thank you for your wonderful review! We are so pleased to hear that you consistently find our staff helpful and that you feel valued as a customer. We truly appreciate your kind words.
Kind Regards
Hays Travel
As always staff pleasant and helpful
As always staff pleasant and helpful. Certainly wouldn’t go anywhere else to book a holiday.
2026年7月25日
Hays Travel - Morpeth からの回答
Thank you for your wonderful feedback! We are so pleased to hear that our team consistently provides pleasant and helpful service. We truly appreciate your loyalty and look forward to assisting you with many more holidays in the future.
Kind Regards
Hays Travel
The staff are very knowlegable about…
The staff are very knowlegable about everything in order to put the best package together for your personal needs.
2026年7月19日
Hays Travel - Morpeth からの回答
Hazel,
Thank you for your wonderful feedback! We are so pleased to hear that our team was knowledgeable in putting together the best package for your personal needs.
Kind Regards
Hays Travel Morpeth
Friendly efficient polite well
Friendly efficient polite well
Informed
Went the extra mile to accomadate are requirements
2026年7月28日
Hays Travel - Morpeth からの回答
Thank you Brenda, Have he best time in Crete :)
The Hays Travel member of staff Robyn…
The Hays Travel member of staff Robyn was so helpful in booking 2028 holiday to Lanzarote she was so helpful, patient overall we have booked a fabulous holiday for 2028, thank you overall for being a fantastic business Katherine Bickmore
2026年7月28日
Hays Travel - Morpeth からの回答
Hi Katherine :)
Thank you so much for your lovely review!
I'm so glad i managed to get your 2028 holiday sorted for you & Charles.
I can't wait to hear all about it! - Robyn H
Called in on Saturday and Robyn seemed…
Called in on Saturday and Robyn seemed to understand quickly kind of holiday we wanted and was kind, patient amd seemed genuinely happy to help us get the holiday for us
2026年7月26日
Hays Travel - Morpeth からの回答
Thank you for your lovely review. I hope you have a great time exploring Italy - Plenty of Aperol Spritz!
Robyn G :)
Hays Morpeth
Robyn was very knowledgeable and thorough. Took a great deal of time to understand our needs and went the extra mile to get us what we wanted. Great service
2026年7月26日
Hays Travel - Morpeth からの回答
Thank you so much for your lovely feedback, was an absolute pleasure to help you again. I hope you have an amazing time in your cruise, especially the private island!
Robyn G
Canada trip through Hayes Travel …
We booked a trip to Canada with Hayes with a lovely agent called Robyn H. She had the patience of a saint as I kept changing the hotels , itinerary etc. She went through everything we needed to know both in person and on the phone. Because of her we have the perfect holiday to look forward to.
2026年7月25日
Hays Travel - Morpeth からの回答
Thank you for your wonderful feedback! We are so pleased to hear that our agent was so patient and helpful in planning your perfect holiday to Canada. We appreciate your kind words.
Kind Regards
Robyn H
All the staff are most helpful and…
All the staff are most helpful and always with a smile
2026年7月16日
Hays Travel - Morpeth からの回答
Thank you so much for your wonderful 5-star review Alan ! We are so pleased to hear that our staff are helpful and always with a smile.
Kind Regards
Hays Travel
The team were knowledgeable and…
The team were knowledgeable and responsive. They got my holiday sorted quickly and easily!
2026年7月23日
Hays Travel - Morpeth からの回答
Thank you for your fantastic feedback! We are so pleased to hear that our team was knowledgeable and responsive, and that we could sort your holiday quickly and easily for you.
Kind Regards
Hays Travel
Hays Travel - Morpeth からの回答
Thank you so much for the lovley review. I hope you enjoy exploring different areas of Lake Garda.
Robyn G :)
Hays Travel - Morpeth からの回答
Thank you so much for your wonderful feedback! We are delighted to hear that you experienced such friendly and efficient service with us again.
Morpeth Hays travel are the best 👌
Morpeth Hays travel are the best 👌
Excellent customer service in every way 👏
I think the girl is called Robyn ! Always Excellent attention to her bookings for me .
2026年7月19日
Hays Travel - Morpeth からの回答
Hey Karen :)
Aw thank you for your lovely review as always.
I hope the holiday comes quickly & i will see you soon x - Robyn H
Stress free booking
Went to Morpeth office on Saturday with no idea what cruise we wanted. After discussing options with Natalie she found a great cruise to Norway where we have not been before. The timing of the cruise (October) was just what we wanted. Natalie did a great job booking the cruise for us with P&O. Stress fre visit and a great result, thank you.
2026年7月19日
Hays Travel - Morpeth からの回答
Thank you for your lovely review for Natalie! We really appreciate your kind words and hope you have an amazing time in the Fjords.
- Rachael :)
Hays Travel - Morpeth からの回答
Thank you so much for your wonderful feedback! We are delighted to hear that our team provided such friendly and efficient service, and that we could match the online price for you.
Kind Regards
Hays Travel Morpeth
10/10
I never book my holidays with anyone else. The girls at Hays Travel Morpeth are all so lovely and super helpful.
Each holiday I've had, has been perfect from start to finish, and they go above and beyond to help.
10/10!
2026年7月18日
Hays Travel - Morpeth からの回答
Thank you so much for your wonderful feedback! We are absolutely delighted to hear that you consistently have perfect holidays with us and that our team goes above and beyond to help. We truly appreciate your loyalty and kind words. New York will be amazing :)
Kind Regards
Heidi
Hays Travel - Morpeth からの回答
Thanks so much for this review, it was my pleasure booking your holiday to Rhodes.
Thanks Robyn G :)
Went to a Wendy Wu pop in at Hays…
Went to a Wendy Wu pop in at Hays Travel. All the staff were fantastic, very attentive and friendly.
Wendy Wu rep was very helpful as was the staff member from Hays. Walked out with a holiday of a life time, just what I needed. Thank you
2026年7月16日
Hays Travel - Morpeth からの回答
Thank you so much for the amazing review, it was my pleasure arranging such a fantastic holiday of a lifetime for you.
Thanks Robyn G
Robyn is amazing wouldn’t go anywhere…
Robyn is amazing wouldn’t go anywhere else for our holiday needs
2026年7月15日
Hays Travel - Morpeth からの回答
Thank you so much for the lovely review! I hope you all have an amazing family holiday!
Robyn G :)
No hard sell.
Having gone into Hays at Morpeth with a specific hotel and destination in mind Vicky was more than helpful in, not only locating it, but also searching other sites to get the best price for us. She then went on to price airport parking, again finding an excellent deal. Nothing seemed too much trouble and our visit was hassle free.
Well done Vicky, no doubt we'll be seeing you again.
2026年7月14日
Hays Travel - Morpeth からの回答
Thank you for your wonderful feedback! I am so pleased to hear that your visit was hassle-free and that you received such excellent service from us. We look forward to assisting you again in the future.
Kind Regards , Vicky
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