I went into Hays Travel at Newton Aycliffe hoping to book a specific hotel in Sicily. Katy was excellent and patiently researched all the available dates and airports and found our chosen hotel and fl... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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Jude was excellent, as have all your othe agents at the Newton Aycliffe Branch, been over the years. She listened showed interest in our requirements and was upbeat throughout. She booked in on li... もっと見る
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Vicki asked how she could help and listen to what we had to say and guided us ,and delivered the holiday we were looking for ,she went out of her to help us and I would recommend her and Hays for ther... もっと見る
We were served by a most helpful lady. She was very pleasant and extremely helpful. She went out of her way to ensure our needs were met. She contacted the holiday company direct and obtained a severa... もっと見る
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企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
42 Beveridge Way, DL5 4DS, Newton Aycliffe, 英国
- 01325 320611
5.0
優良
1248件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Service with professionalism and a smile: All staff in the Hays Travel Newton…
All staff in the Hays Travel Newton Aycliffe shop were polite and friendly. I was made welcome, and offered a coffee, while my Agent, Aimee, supported my needs with a professional and friendly manner. All necessary paperwork for my travel needs were explained very well. I would be happy to return to this particular shop for any travel needs in the future.
2026年2月25日
Hays Travel - Newton Aycliffe からの回答
We appreciate you taking the time to share your experience. We're happy to hear that you felt welcome and supported during your visit, and that your travel needs were met with professionalism. We look forward to assisting you again in the future! Thanks Aimee :)
excellent knowlegable staff
2026年2月21日
Hays Travel - Newton Aycliffe からの回答
Thank you for Taking the time to leave us this review! :)
top-notch advice given
top-notch advice given, we will be booking our next holiday with you as well
2026年2月22日
Hays Travel - Newton Aycliffe からの回答
We are so glad to hear that you received top-notch advice. We look forward to booking your next holiday with us. Thanks Aimee :)
Every one from when I walked into the…
Every one from when I walked into the shop, They could not of been more helpful & polite lovely experience
2026年2月21日
Hays Travel - Newton Aycliffe からの回答
We appreciate you taking the time to share your experience. We are so happy to hear that our team was helpful and polite. Thank you! Claire :)
Hays Travel - Newton Aycliffe からの回答
Thank you for your lovely feedback it was my pleasure. Jude : )
Short stay break
Very good service, offered a variety of choices and all within a tight timeline as we had the grand kids to collect.
2026年2月19日
Hays Travel - Newton Aycliffe からの回答
Thank you so much for booking with me, it was a pleasure.
Linda
Aimee
Aimee was fantastic, & very patient. She took tge time to get flight times that suited, at a reasonable price. Very much appreciated
2026年2月12日
Hays Travel - Newton Aycliffe からの回答
Thank you for your lovely review, it was my pleasure. Aimee : )
Linda always goes above and beyond to…
Linda always goes above and beyond to make our holiday great. She finds what we looking for. Wouldn't go anywhere else
2026年2月18日
Hays Travel - Newton Aycliffe からの回答
Thank you so much for booking with me again, it was lovely to see you both.
Such an amazing cruise to look forward to.
Linda xx
Great service from Linda.
Welcoming helpful service from Linda who helped us book two spring and summer holidays for this year. Have returned here for the last five years for our holiday needs.
2026年2月4日
Hays Travel - Newton Aycliffe からの回答
We're happy to hear that you received helpful service and booked your holidays with us again. Thank you for your continued loyalty over the last five years. It was lovely to see you both.
Linda
Hays Travel - Newton Aycliffe からの回答
We appreciate your feedback and are so pleased we could offer a helpful and friendly experience for you! Thanks Aimee :)
Staff were very polite and helpful
Staff were very polite and helpful , next holiday sorted ☺️
2026年2月6日
Hays Travel - Newton Aycliffe からの回答
Aww thank you for your lovely review, it was my pleasure. Claire:)
An excellent and very customer focused…
An excellent and very customer focused service by Linda
2026年2月10日
Hays Travel - Newton Aycliffe からの回答
Thank you so much for booking with me, it is appreciated. I hope you have a lovely 2 weeks in the sun.
Linda
Hays Travel - Newton Aycliffe からの回答
Thank you for your lovely review it was my pleasure, hope to see you in store again soon. Jude : )
Easy and pleasant staff
2026年2月10日
Hays Travel - Newton Aycliffe からの回答
We're so glad to hear that you found our staff pleasant and that your experience was easy. Thank you for your review. Aimee :)
Hays Travel - Newton Aycliffe からの回答
We appreciate you taking the time to leave us a review! We're so glad to hear our staff was helpful and friendly.
Linda
Great service, as ever.
Our booking was started by Aimee, and completed a couple of days later by Jude. As usual at the Aycliffe branch, all staff are friendly and professional. I wouldn't use an alternative agency.
2026年2月5日
Hays Travel - Newton Aycliffe からの回答
We're happy to hear that you consistently receive friendly and professional service from our team. We appreciate your continued trust in our agency for your bookings. Thank you Aimee & Jude :)
Very helpful staff i use hay's in…
Very helpful staff i use hay's in Newton aycliffe to book my holidays twice a year never had a bad experience always had a excellent experience with the staff in the Newton aycliffe branch
2026年2月8日
Hays Travel - Newton Aycliffe からの回答
Thank you for your lovely review it was my pleasure I hope to see you in branch again soon. Jude :)
Great service
Great service, always use hays travel very helpful to get what you need .and a big thanks to Jude for her help .
2026年1月30日
Hays Travel - Newton Aycliffe からの回答
Thank you for your lovely review, it was my pleasure hope to see you in store again soon. Jude : )
Excellent service.
2026年1月27日
Hays Travel - Newton Aycliffe からの回答
Thank you for your review, it was my pleasure. Katie : )
Brilliant service from start to finish
Brilliant service from start to finish. Claire was so helpful, and an asset to the team. Thanks for sorting our holiday.
2026年2月1日
Hays Travel - Newton Aycliffe からの回答
Aww thank you so much for your lovely review, it was my pleasure :) Claire.
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