Victoria was an absolute pleasure to deal with from start to finish. She was friendly, welcoming, and incredibly knowledgeable about Disneyland Paris. She took the time to understand our budget and w... もっと見る
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レビュアーのコメントを見てみましょう
As always, never have any doubt about Hays, staff are always so helpful and very professional. Cannot praise our Kevin enough, we have a great relationship and never fail to have a sparkling v... もっと見る
企業が回答しました
Always book holidays via telephone call. Calls are promptly returned. Staff are knowledgeable, professional and helpful. Thank you to Jenny Taylor who is an amazing person. A credit to Hays. She provi... もっと見る
企業が回答しました
We have been using HAYS Travel for a number of years.we have found Steph and the Girls at Oldbury have always been very helpful in finding the Holidays what we want.Nothing is to much Trouble for them... もっと見る
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
Unit B Oldbury Green Retail Park, B69 3DD, Oldbury, 英国
- 01213146276
5.0
優良
1600件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Hays Travel - Oldbury からの回答
Thank you for your lovely feedback. I appreciate it and I'm glad you're happy. When I can help you again please let me know - Kev
Great customer service
Great customer service, Chantelle listened carefully and came up with a great holiday for us. kept us informed at every turn. this will be our second holiday booked with Hayes Oldbury
2026年7月30日
Hays Travel - Oldbury からの回答
Hiya. Thank you for booking with us again and thank you for your fantastic feedback. I really appreciate it and I'm glad I could help. When I can help you again please let me know. Take care and speak soon - Chantelle x
Always go out of their way to help
Always go out of their way to help. Lovely Lovely staff .I had Lovely Jenny this time spent a lot of time with me made my booking so much fun. X
2026年7月31日
Hays Travel - Oldbury からの回答
Hiya. I'm so glad I could help and you're happy. Thank you for your amazing feedback. I really appreciate it and you've really made my day. Whenever I can help again please give me a shout. Take care - Jenny x
As always Steph and the team are…
As always Steph and the team are excellent nothing is too much trouble.
Jenny helped us book our holiday and she was so helpful. No matter who you see the service is consistent. It is a pleasure to go there.
What a great team at hays Oldbury
2026年7月29日
Hays Travel - Oldbury からの回答
Hiya Paul. Lovely seeing you again and catching up and thank you for booking with me again. Thank you for your amazing feedback. I really appreciate it and my pleasure to help you. Whenever I can help again please don't hesitate to let me know. Take care and speak soon - Steph x
Kevin is very friendly and polite and…
Kevin is very friendly and polite and prefer to book our 4th cruise with him know we are being looked after. He’s a star 👍🏻
2026年7月29日
Hays Travel - Oldbury からの回答
Hiya Lisa and Dave. Always love seeing you two and catching up. Thank you for booking with me again and thank you for your fantastic feedback - really appreciate. Whenever I can help again please give me a shout. Hope you're all excited? - Kev x
The lady called Jennifer was extremely…
The lady called Jennifer was extremely helpful whilst doing the booking. Later that afternoon a call and e mail was made to inform us of a little error which was really nice to help us . We have used them before and will definitely be using them again next time.
2026年7月28日
Hays Travel - Oldbury からの回答
Thank you so much for your amazing feedback. I'm really glad I could help and I appreciate it. When I can help you further please give me a shout. I hope you're looking forward to it? - Jenny x
Great service and very helpful ,we were…
Great service and very helpful ,we were given information so we could decide which cruise was suitable for us . We are very pleased with our visit to hays travel Oldbury thank you
2026年7月28日
Hays Travel - Oldbury からの回答
Hiya. I'm so glad I could help and thank you for your amazing feedback. I appreciate you taking the time to leave it. Please let me know when I can help again. Take care - Steph x
Stressfree holiday booking
Porsha was a great help and made the booking experience stress free. Would easily book again
2026年7月22日
Hays Travel - Oldbury からの回答
Hiya. Thank you for your fantastic feedback. I really appreciate it and you've really made my day. When I can help you again please don't hesitate to let me know. Take care - Porsha x
We booked our holiday with Chantelle at…
We booked our holiday with Chantelle at the oldbury branch. She was super helpful and made everything very clear. She booked us our dream holiday!
2026年7月29日
Hays Travel - Oldbury からの回答
Hiya. Thank you for your amazing feedback. I really appreciate it and you've really made my day. Glad I could help and whenever I can help you again please let me know. Take care - Chantelle x
Hays Travel - Oldbury からの回答
I'm really glad I could help and thank you for booking. Thank you for your lovely feedback - I really appreciate it. When I can help again please don't hesitate to let me know. I hope your partner loved her birthday surprise? - Summer x
Service reference
Service reference
You're representive was very knowlegible and helpful. Excellent service
We think her name was Karen.
She gave us lots of options as to where to stay.
However, as a company, we think you should vet the hotels you use. Alma Beach in Can Pastilla is not a four star hotel. In our opinion it's three at most.
If you would like any more feedback please get in touch.
2026年7月2日
Hays Travel - Oldbury からの回答
Hiya. I'm glad I could help and that you're happy with the help I gave you. I wish Hays would send me on educational trips to visit all these hotels 😊It would be great, wouldn't it? When I can help you again please don't hesitate to let me know. Take care - Helen x
Hays Travel - Oldbury からの回答
Hiya. Thank you so much for your lovely feedback. I really appreciate it and I'm glad I could help. When I can help you again please let me know. Take care - Jenny x
Kevin goes above and beyond to make…
Kevin goes above and beyond to make sure that the customer is happy.a very upbeat and jolly person.a credit to Hays Travel
2026年7月27日
Hays Travel - Oldbury からの回答
Hiya you two. It's always great to see you and I'm glad you're well. Thank you for your fantastic feedback. Really appreciate it and glad I could help. When I can help again please let me know. Speak soon - Kev x
We always book with Hays feel safe…
We always book with Hays feel safe doing this friendly staff booking process great the service is always friendly not just the person you booked with but all the staff
2026年7月17日
Hays Travel - Oldbury からの回答
Hiya. I'm so glad you're happy and that I could help. Thank you for your fantastic feedback. I really appreciate your kind words, as do the rest of the team here. When I can help you please let me know. Take care - Charli x
Hays Travel - Oldbury からの回答
Hiya. It was lovely to see you again and thank you for booking. It was my pleasure to help you and I'm glad you're happy. Thank you for your fantastic feedback. Appreciate it. When I can help again please give me a shout. Speak soon and I hope you're all excited? - Kev x
Always excellent service from Hays
Always excellent service from Hays. We dealt with Chantelle who, as usual, was very helpful and got us booked up straight away. We wouldn't go anywhere else
2026年7月23日
Hays Travel - Oldbury からの回答
Hiya. Thank you so much for your fantastic feedback. So glad I could help and I really appreciate it. When I can help again please give me a shout. Speak soon - Chantelle x
Booked another holiday with Steph.She…
Booked another holiday with Steph.She gave us great customer service.And as always really helpful in answering any concerns about the booking.She is so lovely, it's such a pleasure to book with her.
2026年7月18日
Hays Travel - Oldbury からの回答
Hiya Theresa. Lovely to see you again and thank you for your fantastic feedback. I really appreciate it and glad I could help. Please let me know when I can help you again. Take care - Steph x
Charlie did my booking she was…
Charlie did my booking she was absolutely lovely very helpful
Always use Hays travel Always happy to help !!
2026年7月21日
Hays Travel - Oldbury からの回答
Hiya Fay. Thank you so much for your excellent feedback. I really appreciate it. Whenever I can help again please don't hesitate to let me know. Speak soon - Charli x
Excellent service as usual
Excellent service as usual. Always very helpfull and service with a smile.
2026年7月14日
Hays Travel - Oldbury からの回答
Hiya. Thank you for your lovely feedback and I'm glad I could help. When I can help you again please let me know. Take care - Steph x
Hays Travel - Oldbury からの回答
Hiya Elaine. Thank you for booking with us again and thank you for your excellent feedback. Appreciate it and when we can help again plesae let us know - Steph x
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