Victoria was an absolute pleasure to deal with from start to finish. She was friendly, welcoming, and incredibly knowledgeable about Disneyland Paris. She took the time to understand our budget and w... もっと見る
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As always, never have any doubt about Hays, staff are always so helpful and very professional. Cannot praise our Kevin enough, we have a great relationship and never fail to have a sparkling v... もっと見る
企業が回答しました
Representative was very helpful in finding holiday for next year telling us to come back nearer time and will help us do paperwork. Also checked passports were ok.
Always book holidays via telephone call. Calls are promptly returned. Staff are knowledgeable, professional and helpful. Thank you to Jenny Taylor who is an amazing person. A credit to Hays. She provi... もっと見る
企業が回答しました
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
Unit B Oldbury Green Retail Park, B69 3DD, Oldbury, 英国
- 01213146276
5.0
優良
1605件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Chantelle as amazing and Ron from…
Chantelle as amazing and Ron from behind the exchange desk also Maria was amazing with us as a family they helped us find the best destination was so patient with us and talked us thru clearly x
Thank you so much xx
2026年6月3日
Hays Travel - Oldbury からの回答
Thank you for your amazing feedback. We really, really appreciate it and we're so glad you're happy. Please don't hesitate to let me know when I can help again. Take care - Maria
Staff was helpful booking was made…
Staff was helpful booking was made easy to do we felt we had good service could not fault anything
2026年5月25日
Hays Travel - Oldbury からの回答
Hiya. Glad I could help and thank you for your fantastic feedback. I really appreciate it and please don't hesitate to let me know when I can help you again. Take care - Charli x
Hays Travel - Oldbury からの回答
Always lovely to see you. Thank you for booking and thank you for your lovely feedback. I appreciate it and glad I could help. Please don't hesitate to let me know when I can help again. Take care lovely - Maria x
Mexico 2027…
We were looking for a holiday to celebrate a special birthday and visited Hays travel Oldbury. Their agent, Helen was really helpful and patient. After reviewing multiple options and checking out their map locations to ensure we had had the best experience we were able to get a great deal on a seven night AI stay in Cancun, Mexico. We left the store very satisfied.
2026年5月31日
Hays Travel - Oldbury からの回答
Hiya. It was my pleasure to help and thank you for such amazing feedback. I really appreciate it and you've really made my day. When we can help you again please let Maria or myself know and we'll be more than happy to assist. Hope you're excited? - Helen x
First class service as always
First class service as always, professional and helpful and always with a smile. Wouldn't go anywhere else
2026年5月31日
Hays Travel - Oldbury からの回答
Hiya. Thank you for such lovely feedback. I really appreciate it. Please let me know whenever I can help again. Take care - Porsha x
The staff are absolutely brilliant in…
The staff are absolutely brilliant in the Oldbury branch. Nothing is too much of an ask. Kevin especially was brilliant and kept me in the loop with everything. I 100% recommend booking through Hays.
2026年5月18日
Hays Travel - Oldbury からの回答
Hiya girls. It was lovely to meet you all and Florence is a darling, isn't she? Our pleasure to help and thank you for your amazing feedback. Really appreciate it and you've really made my day 😍 Whenever I can help again please give me a shout. Take care and speak soon - Kev x
Your staff are so helpful and it makes…
Your staff are so helpful and it makes a big difference being looked after Thankyou
2026年5月28日
Hays Travel - Oldbury からの回答
Hiya Many. Lovely to meet you and I'm so glad I could help you. Thank you for your fantastic feedback. I really appreciate it. Please let me know whenever I can help you again. I hope you're excited? - Mike x
Very helpfull and friendly
2026年5月23日
Hays Travel - Oldbury からの回答
Thanks, Carrie for your lovely feedback and I'm glad you're happy. Appreciate it. Please let me know whenever I can help again. Hope you're excited? - Kev x
Hays Travel - Oldbury からの回答
Thank you for such lovely feedback. I really appreciate it and I'm glad I could help. When I can help again please give me a shout. Take care - Chantelle x
Hays Travel - Oldbury からの回答
Hiya you two. Great to catch up with you and thank you for booking. Thank you for your great feedback - really appreciate it. Whenever I can help again please give me a shout. I hope you're excited? - Kev x
Family holidays and all types of travel
I have been booking holidays with Hayes travel for a number of years now. I want to highlight Helen Jackson - Customer adviser, as always professional, always has additional information and advice regarding destinations and goes above and beyond to ensure everything is tailored and made available for the booking.
2026年5月26日
Hays Travel - Oldbury からの回答
Hiya Angela. It's always great to catch up with you and thank you for booking with me again. Thank you also for your amazing feedback. I really appreciate it and you've really made my day. When I can help again please let me know. Take care and catch up soon - Helen x
Maria was absolutely amazing 👏
Maria was absolutely amazing 👏.
So professional and excellent customer service given.
Will definitely be booking with Maria again thank-you.
2026年5月24日
Hays Travel - Oldbury からの回答
Hiya. Thank you so much for your amazing feedback. Really appreciate. When I can help again please let me know - Maria x
we were served by chari and she…
we were served by chari and she definitely served 🤏🏽 lovely service from her got us a beautiful holiday for our honeymoon and our first holiday away together was so helpful
2026年5月25日
Hays Travel - Oldbury からの回答
Hiya. Thanks for your amazing comments. Loved it, especially 🤏🏽 😊 Whenever I can help you again please don't hesitate to give me a shout. Take care and speak soon - Charli x
Always good at Hays
Always good at Hays. Helped us explore a number of options on our city break and secured the hotel we wanted. We find all the staff helpful and efficient, plus they print out relevant documents for us there and then. All wrapped up with ATOL protection 👍
2026年5月18日
Hays Travel - Oldbury からの回答
Thank you for your amazing feedback. I really appreciate it and so glad I could help. Please don't hesitate to let me know when I can help you again. I hope you're looking forward to your break? - Jenny x
Hays Travel - Oldbury からの回答
Hiya Oliver. Lovely to speak to you again and don't worry about the time. I hope you're enjoying catching up with your sister? Thank you for your amazing feedback - really appreciate it. When I can help again please let me know. Take care - Steph x
Friendly helpful staff
2026年5月24日
Hays Travel - Oldbury からの回答
Hiya Gary. Thank you for taking time to leave your lovely review. Really appreciate it. When I can help again please let me know. Take care - Steph x
Very satisfied with customer care
As always ,we were welcomed and looked after and very pleased with the outcome of booking the holiday.
2026年5月23日
Hays Travel - Oldbury からの回答
Hiya. It was lovely to meet you when you came in and thank you for booking with me. Thank you for your excellent feedback. Really appreciate it. Whenever I can help again please let me know - Mike x
Brilliant staff
2026年5月22日
Hays Travel - Oldbury からの回答
Hiya. Thank you for your lovely feedback. Really appreciate it. Please let me know when I can help you again. Hope you're having a great day - Charli x
Mike was brilliant
Mike was brilliant, looked at all options, very informative and great to talk too. My nephew has never booked though a travel agent before, always does online, not me , I prefer a human being, but after using Hays Travel would definitely use you again.Thankyou.
2026年5月21日
Hays Travel - Oldbury からの回答
Hiya. It was lovely to meet you all and I had fun with you. Thank you for your amazing feedback. I really appreciate it and you've made my day. Please let me know when I can help again. Have a brilliant day - Mike x
Kevin Arnold hays travel oldbury really…
Kevin Arnold hays travel oldbury really good at what he does . Makes it simple when booking a holiday , well done .
2026年5月20日
Hays Travel - Oldbury からの回答
Hiya John and Deb. Lovely to see you both and catch up and I'm really glad you enjoyed your last cruise. Thank you for booking with me again and thank you for your amazing feedback. I really appreciate it. Whenever I can help again please give me a shout. Take care and speak soon - Kev x
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