Claire made our booking really easy. She offered us alternative flight times, spent time making sure we had a good cabin location and checked the details to make sure we had a drink package and inclu... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Hays Travel Representative Clare was very helpful & took a great deal of time resolving my questions & concerns with my Cunard Cruise booking. Some of the information was not easy to access on the ope... もっと見る
As always, all of the staff at Hays- Transit Way are very helpful, friendly but professional & this was no exception. They always seem to have a great deal of knowledge. They covered all aspects of th... もっと見る
企業が回答しました
Roy helped to get our holiday booked from the airport we were hoping. Hay's are always helpful, they can never do enough. Always recommend them to friends and family.
企業が回答しました
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
Tesco Extra, Transit Way, PL5 3TW, Plymouth, 英国
- 01752927675
4.9
優良
782件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Booking with Hays
Booked my holiday with Hays. Helpful, patient, exceptional service. Will use them every time
2025年11月25日
Hays Travel - Plymouth Transit Way からの回答
Thank you so much for your kind wording, we really appreciate it. Once again, thank you for booking your holiday with us.
Kind Regards
Hays Travel - Plymouth Transit Way からの回答
Thank-you for your kind words. We always strive to provide the best customer service and find you the perfect holiday.
Hays Travel - Plymouth Transit Way からの回答
Thank you for your kind words, it is much appreciated, and thank you for booking another holiday with us.
Kind Regards
Hays travels little gem in transit way
Very efficient staff , very knowledgable and they have a great way of making people feel comfortable. A great experience and that’s why we keep going back to see Roy and his fantastic team .
2025年11月8日
Hays Travel - Plymouth Transit Way からの回答
Wow thank you for such a lovely review! Thank you so much for booking with us again and I will be more than sure to pass on your comments to the rest of the team!
Kind Regards
The staff at Hays travel at Transit Way…
The staff at Hays travel at Transit Way are always very friendly, welcoming and helpful.
2025年11月8日
Hays Travel - Plymouth Transit Way からの回答
Thank you for booking with us again we really appreciate it
Meeting Roy
Meeting Roy, as he has never sold my husband & I a bad holiday. Hays at Transit way is so convenient & staff so helpful, which is why we have been returning for many years & our family too.
2025年9月11日
Hays Travel - Plymouth Transit Way からの回答
What wonderful comments, thank you for allowing us to book another holiday for you its always a pleasure
Hays Travel - Plymouth Transit Way からの回答
Thank you for completing this review, it was a pleasure booking another holiday for you
Specific Personal Request
Specific requirement for personal reasons and these were handled empathetically and amendments to the original quote dealt with immediately and enabled decision to be made.
2025年10月17日
Hays Travel - Plymouth Transit Way からの回答
Thank you for your kind wording, your comments will be passed onto Claire and the rest of the team at Transit Way.
Kind Regards
The staff could'nt do enough
The staff could'nt do enough. They were professional and very understanding.
2025年10月6日
Hays Travel - Plymouth Transit Way からの回答
Thank you for your kind words.
Its always great to hear from customers that has recieved service that went above and beyond.
I will certainly pass on your commenst to Lucy and to the rest of the team.
Thank you for booking your next holiday with us at Transit Way.
Kind regards,
Roy
Branch Manager
Hays Travel - Plymouth Transit Way からの回答
Thank you for your feedback.
Its good to hear that you experinced very good service.
I will pass on your comments to the staff member that served you.
Kind Regards,
Roy
Branch Manager
My first time booking a holiday…
My first time booking a holiday independently and I done so via HaysTravel over at Transit Way Plymouth, the gentleman who assisted me in doing so was very clear, informative and answered every query I had effectively. Great customer service!
2025年10月1日
Hays Travel - Plymouth Transit Way からの回答
Thank you for the great review, your feedback is appreciated by all of us at Transit Way. Your comments will be passed on to Roy :)
Hays Travel - Plymouth Transit Way からの回答
Thank you for the lovely review was a pleasure helping you :) Hope you have a wonderful time. Lucy
Travel agent Lowri in the shop at…
Travel agent Lowri in the shop at Transit way very helpful.
However we had to fill in an assistance form .We had to travel in a second time for this .It would have been good to have filled this in on our initial visit.
2025年9月29日
Hays Travel - Plymouth Transit Way からの回答
Thank you for your kind words.
I'm glad that Lowri managed to sort out your assistance.
I will pass on your comments to her. She will really appreciate it.
Thank you again for booking your next holiday with us at Transit way.
Kind regards,
Roy
Branch Manager
Left Roy the manager with our…
Left Roy the manager with our requirement,he then sent us 4 options to which we chose 1 and it was easy as that.Many thanks from Cathy and Keith Ferris.
2025年9月27日
Hays Travel - Plymouth Transit Way からの回答
Thank you so much for the great review, we're glad we could make your booking progress easy :) We will pass your comments on to Roy
Hays Travel - Plymouth Transit Way からの回答
Hi, thank you for your great review . We're always here to make your holiday booking experience easier and we hope you have the best time :) Lucy
Second holiday booked with Hays this…
Second holiday booked with Hays this year and once again the staff were incredibly helpful with sorting out all our requirements. We would recommend them.
2025年9月20日
Hays Travel - Plymouth Transit Way からの回答
Thank you so much for your kind words and thank you for your continued support towards us. We hope you have a fantastic holiday!
Kind Regards
Service was very good and very friendly
2025年9月27日
Hays Travel - Plymouth Transit Way からの回答
Thank you for your lovely words, and thank you for booking another holiday with us, your support is appreciated by the whole team at Transit Way!
Kind Regards
Always used roy at your shop in pymouth…
Always used roy at your shop in pymouth transit way always helpful and professional
2025年9月20日
Hays Travel - Plymouth Transit Way からの回答
Thanks so much for this kind review, I will pass your comments onto Roy who I know will really appreciate this!
Kind Regards
Samantha was extremely helpful when I…
Samantha was extremely helpful when I called into my local Hays shop in Plymouth.
I presented her with quite a challenge but it didn’t phase her.
The help and patience she provided resulted in me booking a holiday for me and two friends.
2025年9月17日
Hays Travel - Plymouth Transit Way からの回答
Thank you for your your lovely comments.
Sam has over 20 years experience in the travel industry and she always loves a challenge!.
I will personally pass on your feedback to her, i know she will really appreciate it.
Thank you for booking your next holiday with us at Transit Way.
Kind Regards,
Roy
Branch Manager
The lady sam was amazing
The lady sam was amazing, explained everything, was really nice,will definitely book again and deal with sam.
2025年9月10日
Hays Travel - Plymouth Transit Way からの回答
Thank you for completing this review, your comments will be passed onto Samantha
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