We have good attentive service from Carol in Plymouth. She put great effort into getting us the 'rather complicated' holiday we wanted. We booked because the effort was given. All our questions were t... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Katie was really helpful and went through the options with us for our trip to Porto. We went away and had a chat and then returned an hour later to her to book it. Professional and friendly, we felt c... もっと見る
企業が回答しました
Having booked with Hays before and received service over and above their excellent standard my wife and I decided to call in whilst in Plymouth. We were undecided about where to go but had narrowed i... もっと見る
企業が回答しました
The person who dealt with my request (Carol). It was an unusual request for a holiday to Albania She understood my request with a knowledge of the area I wished to travel .Sorted out a deal via Olympi... もっと見る
企業が回答しました
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
2A New George Street, PL1 1RL, Plymouth, 英国
- 01752 927110
4.8
優良
847件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Top notch service
Both Lesley & Eve were incredibly professional and genuinely personable. They were patient and made everything easy — a brilliant experience from start to finish. Highly recommend.
2026年2月15日
Hays Travel - Plymouth からの回答
Hi Nicola, we appreciate your kind words! It's wonderful to hear that you found Lesley & Eve professional and helpful. We're so glad that they made your experience easy!
- Hays Travel Plymouth
Kate is fantastic
Kate is fantastic. Thank you. I was overwhelmed with all online offers, you had covered all of my special requirements and made my choice easy
2026年2月22日
Hays Travel - Plymouth からの回答
Thank you so much for your kind words! It was lovely to meet you, and find your family holiday for you!
Best regards, Kate.
We booked two holidays through Hays took time on both to get us the best deal explained ever thoroughly and didn’t rush us made sure we got everything we needed
We booked two holidays through Hays
2026年2月21日
Hays Travel - Plymouth からの回答
Hi Michelle, we appreciate you booking your holidays with us! Thank you so much for your feedback.
- Hays Travel Plymouth
Fantastic staff especially Lesley
Lesley put so much effort into finding a suitable holiday for myself and my nearly daughter in laws separate holidays. She checked all options and all discounts to find the best offers and deals to suit our budget and choices. Fantastic lady
2026年2月19日
Hays Travel - Plymouth からの回答
Hi Beverley, we are happy to hear that Lesley could find suitable holidays within your budget and choices. We appreciate you taking the time to leave us such a fantastic review!
- Hays Travel Plymouth
Hays Travel - Plymouth からの回答
Hi Mr Gibson, we appreciate you taking the time to leave us this great review. We are so happy you had a positive experience with our advisor Eve!
- Hays Travel Plymouth
Katy in the Plymouth office was…
Katy in the Plymouth office was brilliant with every step of our booking
2026年2月9日
Hays Travel - Plymouth からの回答
Hi Mr Weir, we are so happy to hear about the wonderful assistance you received during each stage of your booking with Katie! Thank you for your review.
Hays Travel
Very polite helpful and trustworthy.9
2026年2月15日
Hays Travel - Plymouth からの回答
Thank you for your lovely feedback. We appreciate you taking the time to share your positive experience.
Hays Travel - Plymouth からの回答
Thank you for your kind words, and for choosing to book with us. I will pass on your comments to Eve.
Hays Travel - Plymouth からの回答
Thank you! So glad you felt welcome, and we could book your holiday for you!
Hays Travel - Plymouth からの回答
Anne,
We appreciate you taking the time to share your kind words, and we are so happy to be of assistance to you.
Hays Travel
Hays Travel - Plymouth からの回答
Hi Sally, we appreciate your kind words! We are so happy that Kate could quickly arrange your holiday for you, and we hope you have a wonderful time.
Hays Travel
Hays Travel - Plymouth からの回答
LINDA HARDING,
We appreciate you taking the time to leave us your review, we are so happy to hear about your positive experience!
Hays Travel
The lady we spoke to went through …
The lady we spoke to went through everything well and made sure we were in the part of the city we were after for our city break
2026年2月1日
Hays Travel - Plymouth からの回答
Denise Overill,
We appreciate your feedback and are so glad to hear that the arrangements for your city break met your expectations. Thank you for sharing your experience with us.
Hays Travel
Hays Travel - Plymouth からの回答
Peter John Carter,
We appreciate you sharing your positive experience . We are glad it was easy to deal with us.
Hays Travel
Katie Dawson in Plymouth was fantastic
Katie Dawson in Plymouth was fantastic, nothing was too much trouble , a real asset to the team.
2026年1月30日
Hays Travel - Plymouth からの回答
Thank you for your kind words! Katie D is fab- we agree! Thanks for leaving this lovely review and for booking with us.
Our holiday adviser
Our holiday adviser, Katie was very helpful and friendly. We were kept informed and supported through our booking of our first family holiday abroad.
2026年1月16日
Hays Travel - Plymouth からの回答
Hi Mrs. Kerslake
We appreciate your kind words! We're so glad that Katie provided helpful and friendly support while booking your first family holiday abroad. I will pass this on to Katie
Hays Travel
The young lady took a great deal of…
The young lady took a great deal of time and effort to get my sister and I the best holiday for us.Thanks
2026年2月4日
Hays Travel - Plymouth からの回答
Carol,
We appreciate you sharing your experience. We are so happy to hear that our staff helped you find the best holiday for you and your sister.
Hays Travel
Great personal service
2026年2月4日
Hays Travel - Plymouth からの回答
Hi Gillian, thank you for taking the time to leave this lovely review! We are glad that you are satisfied with Katie's service.
Hays Travel Plymouth
Hays Travel - Plymouth からの回答
Thank you for booking with us again and your kind words! I will pass on your comments to Katie.
Very helpful
Very helpful, took my details found me what i wanted, couldnt take direct debt details as system so i phined later in day and booked over 110 given
2026年1月31日
Hays Travel - Plymouth からの回答
Thank you for your patience on the day. Glad Paige was able to get something booked for you and direct debit sorted in the end.
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