We dealt with 2 of your stagf. Hannah who was very helpful and saught information for us We met Fiona the followimg day when went back to book the holiday. She was extremely knowlegable and gave u... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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We have used Hay's previously and so, as we considered taking a holiday, it was the first place to start. We sat with Steve, (Poole branch), who examined our criteria, gave us a number of options and... もっと見る
企業が回答しました
Had a misunderstanding when booked a solo cruise a few days before. Steve the manager took over and sorted everything out for me. A whole change of ship with the same itinerary. The bed was the issue... もっと見る
企業が回答しました
We saw skyi and she was absolutely amazing she helped us with everything we needed to know and needed to book she made sure we had a brilliant holiday to go on and we will be back in to see her again... もっと見る
企業が回答しました
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
Dolphin Centre, BH15 1SR, Poole, 英国
- 01202 672992
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Usual highly professional advice as…
Usual highly professional advice as usual. Cruise booked and ready to go next month. I would always use Hays Travel.

Hays Travel - Poole からの回答
Skye attended to me at Poole and could…
Skye attended to me at Poole and could not have been more helpful. I am an OAP and gave her a few problems which she sorted out without any fuss or bother. Well done.

Hays Travel - Poole からの回答
Steve the manager at the Poole branch…
Steve the manager at the Poole branch of Hays was extremely helpful in helping us choose a cruise explaining all our different options he made us feel comfortable and at ease.
In general it was quite a pleasant experience.

Hays Travel - Poole からの回答

Hays Travel - Poole からの回答
Four nights in Krakow
Myself and two friends decided we wanted to have a short break away in Krakow next year. We spoke with our go to friend Julie in Hays Poole and as usual she went above and beyond for us and we now have a fully booked 4 night holiday in March next year

Hays Travel - Poole からの回答
Found a Holiday online,I called Hays…
Found a Holiday online,I called Hays in Poole and spoke to Tom who sorted it all out for us, all booked, and deposit taken over the phone,
Always great service

Hays Travel - Poole からの回答
Cruise
Steve sorted out my holiday for October and my travel insurance, he was very good friendly person thank you so much

Hays Travel - Poole からの回答

Hays Travel - Poole からの回答
Great service
We dealt with George who was very professional and friendly and got us the holiday we wanted at the price we wanted to pay, this is the 2nd time we have been helped by George.

Hays Travel - Poole からの回答
Full knowledge of the holiday…
Full knowledge of the holiday destination we chose and a complete understanding of our requirements. That's a recipe for a good service!

Hays Travel - Poole からの回答
Great service as usual would never go…
Great service as usual would never go anywhere else, staff are excellent

Hays Travel - Poole からの回答
My requirements were listened to and…
My requirements were listened to and subsequently we booked by both Skye and Stephen

Hays Travel - Poole からの回答
Holiday for 2027 all sorted
We intended to discuss ideas and throw around suggestions for a holiday departing from Bournemouth. One thing led to another and the lovely lady Skye booked us exactly the holiday we were after, including extras we asked for. She was helpful and had lots of advice. Crete here we come!

Hays Travel - Poole からの回答
Always book through Hays Poole
Always book through Hays Poole - exceptional service and there if needed

Hays Travel - Poole からの回答
Friendly and efficient staff
We have been going to Hayes travel for years , we have always found the staff friendly and efficient, this booking was no exception, Julie is extremely knowledgeable and nothing is too much trouble in finding you the perfect holiday, in this instance it was a cruise.

Hays Travel - Poole からの回答

Hays Travel - Poole からの回答
Thank you Steve
Steve was very patient and helpful. Managed to find a a great deal on a short cruise. Normally I’m a Cunard only cruiser but I was tempted to try FredOlsen after Steve’s hard work. 🤞it will be as good as I hope. Watch this space. Helen Hibbert.

Hays Travel - Poole からの回答
Always made to feel welcome when going…
Always made to feel welcome when going to the shop Treated as a person and friend rather than a customer.
Knowledgeable and helpful staff.

Hays Travel - Poole からの回答
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