We used Rachaels excellent service before and did price around but really loved the quality of service we recieved so decided to go with her again. She did her absolute best to get us the best price,... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Rachael was very helpful and gave me plenty of information to help me make the right decision for our cruise. The booking process was easy and now I can look forward to my holiday.
Rachel was superb throughout the booking and helped us with any additional details to make the trip perfect for us. Rachel provided us with additional information that would benefit our experience an... もっと見る
企業が回答しました
Rachel was absolutely fantastic help answer all my questions as only ever gone on a marella cruise, She answered all my questions and was so kind & polite even looking at booking more cruises with... もっと見る
企業が回答しました
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
Personal Travel Consultant - Rachael Cassar-Egan, BL9, Bury, 英国
- 0161 8260940
4.9
優良
252件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I wouldn't go to any other travel agent…
I wouldn't go to any other travel agent to book my holiday, Rachael is very knowledgeable and tailored our holiday exactly how we wanted it nothing is too much trouble. Highly recommend.
2024年1月13日
Hays Travel - Rachael Cassar-Egan からの回答
Aw thanks for taking the time to leave such a lovely review + thanks again for booking :)
A great experience from start to finish
2024年1月13日
Hays Travel - Rachael Cassar-Egan からの回答
Thank you for taking the time to leave me a review, they really do help other customers + thanks again for booking with me :)
Nothing is too much trouble.
2024年1月12日
Hays Travel - Rachael Cassar-Egan からの回答
Thank you for leaving a lovely review + thanks again for choosing to book with me for your next cruise :)
Extremely helpful
Extremely helpful I had so many questions and Racheal always as time. Always finding me the best offers too
2024年1月7日
Hays Travel - Rachael Cassar-Egan からの回答
Thanks for your lovely words Vicky - appreciate you taking the time to leave me a review + thank you for returning to book another cruise with me :)
AMAZING COMMUNICATION
Will always use rachael for our holiday needs! Our first cruise she was able to ensure out holiday was perfect. My daughter is autistic and rachael was able to give a clear picture of what to expect so it could prepare us. We have since booked again and the communication is amazing again. Highly recommend to anyone
2023年11月12日
Hays Travel - Rachael Cassar-Egan からの回答
What a lovely review, thank you :)
I found Rachael very informative and…
I found Rachael very informative and not pushy at all.
2023年10月22日
Hays Travel - Rachael Cassar-Egan からの回答
Hi Trevor, thank you for taking the time to leave a lovely review for me + thanks again for booking :)
Rachael has been amazing …
Rachael has been amazing and very patient with me and has given me everything I needed for my booking.
2023年10月20日
Hays Travel - Rachael Cassar-Egan からの回答
Hi Emma, thanks for taking the time to leave a review and for your lovely words :)
Rachael is wonderful and provided us…
Rachael is wonderful and provided us with 5star service every time. We wouldn’t go to anyone else!
2023年10月17日
Hays Travel - Rachael Cassar-Egan からの回答
Hi Susan, thanks for booking again with me and for your lovely words :)
Rachel is exceptional and super friendly
Rachel is, without a doubt, the best travel agent I've ever booked with. She's incredibly efficient, responsive, and knowledgeable about her products. Her advice is always spot-on, and she communicates clearly. I wouldn't consider booking with anyone else for my travel needs. I highly recommend her for exceptional service.
2023年9月26日
Hays Travel - Rachael Cassar-Egan からの回答
Hi Gill - thank you for taking the time to leave a lovely review for me and for returning to make another booking :)
Rachael goes the extra mile
Rachael is very efficient and makes the whole process seamless and shares her excellent knowledge of the various packages and promotions that are available.
2023年8月26日
Hays Travel - Rachael Cassar-Egan からの回答
Thanks Stephanie for taking the time to leave a review - really appreciate your lovely words
:)
Hays Travel - Rachael Cassar-Egan からの回答
Hi Karen - thanks for taking the time to leave me a lovely review :)
Hays Travel - Rachael Cassar-Egan からの回答
HI Natasha, thanks for your lovely review and for taking the time to leave it for me :)
Really quick response to my enquiry
Really quick response to my enquiry, very helpful and informative about our upcoming cruise!
Looking out for our next deal 🛳️🛳️🛳️
2023年8月2日
Hays Travel - Rachael Cassar-Egan からの回答
Thank you - may the countdown commence - thanks again for booking and for taking the time to leave a review :)
Very knowledgeable and friendly and…
Very knowledgeable and friendly and efficient. Everything covered in detail. Marvellous experience!
2023年7月25日
Hays Travel - Rachael Cassar-Egan からの回答
Thank you for your lovely feedback Mr Fryer and for taking the time to leave me a review :)
Great advice and service
2023年7月11日
Hays Travel - Rachael Cassar-Egan からの回答
Thanks for taking the time to leave a review Caroline and for being a regular customer too :)
Rachael is my go to for holiday…
Rachael is my go to for holiday bookings. Always finds me the right holiday for us at the right price.
Super efficient.
We have booked package holidays and cruise holidays and always enjoyed both 😊
2023年6月27日
Hays Travel - Rachael Cassar-Egan からの回答
Thanks Mel for taking the time to leave me a lovely review :)
Perfect in Every Way!
Rachael is the best! She is always willing to spend time finding the best deal or give advice regarding holidays/cruises.
She's very knowledgeable, friendly and always there if you have any questions after booking.
2023年6月18日
Hays Travel - Rachael Cassar-Egan からの回答
Thanks Alec, lovely of you to say :)
Use Rachael Cassar-Egan for all your travel needs
We always use Rach as her service cannot be beaten and we have tried several other travel agents in the past. With Rach we always get amazing friendly service, great prices and documentation within hours. Would recommend Rach and will always use for all our travel requirements.
2023年6月17日
Hays Travel - Rachael Cassar-Egan からの回答
Thank you for your lovely words Karen :)
Hays Travel - Rachael Cassar-Egan からの回答
Thank you for your lovely review :)
Rachael made the booking process really…
Rachael made the booking process really easy. Always a pleasure to deal with. Great deal also
2023年5月25日
Hays Travel - Rachael Cassar-Egan からの回答
Thanks Paula for your lovely words and for taking the time to complete a review for me :)
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。