Received a Hays Travel update letting me know the Celebrity Cruises were launching their 2028 cruises. It was easy to check out availability on the website and 1 phone call provided me with a comprehe... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Visited the Romsey branch yesterday 12/08/26 to book a holiday. We were helped by Emma who was very thorough, friendly and looked at all options with us. She made us feel at ease throughout and made t... もっと見る
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Your staff are really helpful nothing is to much trouble we have touch more booking required ie Flightsect so looking forward to your call Regards Peter
企業が回答しました
As always it was a very enjoyable experience booking my holiday with Hays and because Charlotte has booked numerous cruises for me now, we know each other well and Charlotte knows what i like and am l... もっと見る
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企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
27 The Hundred, SO51 8GD, Romsey, 英国
- 01794 517700
4.9
優良
1084件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Hays Travel - Romsey からの回答
Thank-you for taking the time to provide this feedback - Caitlin
Friendly and professional service
Friendly and professional service. Very knowledgable about booking cruise holidays and associated payment schemes/travel insurance. Many Thanks to Tasha for making our booking experience so easy
2026年5月3日
Hays Travel - Romsey からの回答
Thank-you for taking the time to provide this feedback. We will pass this onto Tasha. - Ava
Hays Travel - Romsey からの回答
Thank you so much for your lovely review. This will be passed across to Tasha- Ava
It is just so nice to pop in to Hays…
It is just so nice to pop in to Hays travel & come out having booked a holiday with ease.
Ava was delightful, polite, friendly.. much less hassle than if I'd done it myself online.
Thank you for your help.
2026年5月1日
Hays Travel - Romsey からの回答
Thank-you for taking the time to provide this feedback. It was a pleasure helping you - Ava
Exceptional service as always
Exceptional service as always, going the extra mile to make sure the holiday meets our special needs. Always friendly and helpful. Absolutely brilliant.
2026年5月1日
Hays Travel - Romsey からの回答
Thank you so much for your lovely review. This will be passed across to Tasha- Ava
I was seen by Charlotte who dealt with…
I was seen by Charlotte who dealt with me in an excellent way. Very happy with the service.
2026年4月30日
Hays Travel - Romsey からの回答
Thank you for taking the time to complete the feedback. I am so glad we got something booked for you and hope you have a lovely time away. - Charlotte
Romsey branch
Ava at the Romsey branch was exceptionally helpful especially as we changed hotels later in the day after booking earlier
2026年4月30日
Hays Travel - Romsey からの回答
Thank-you for taking the time to provide this feedback. It was a pleasure helping you - Ava
More cruises successfully booked for us…
More cruises successfully booked for us by Natasha. Brilliant service as always.
2026年4月29日
Hays Travel - Romsey からの回答
Thank you so much for your lovely review. This will be passed across to Tasha- Ava
As usual Tasha was very knowledgeable
As usual Tasha was very knowledgeable, helpful and patient and gave us the confidence to book there and then
2026年4月21日
Hays Travel - Romsey からの回答
Thank you so much for your lovely review. This will be passed across to Tasha- Ava
Charlotte was very professional
Charlotte was very professional and made booking our holiday very easy
2026年4月17日
Hays Travel - Romsey からの回答
I appreciate your kind words! I am so happy to hear your booking experience was made easy. Thanks for your feedback. - Charlotte
Great service
Great service.
Charlotte worked hard to get the best deal for a complex booking. She researched a number of operators to reach the optimum one. Many thanks.
2026年4月26日
Hays Travel - Romsey からの回答
Thank you for taking the time to complete the feedback. I hope you have a lovely time away and look forward to seeing you again soon - Charlotte
Jamie at Romsey was very helpful when…
Jamie at Romsey was very helpful when making the booking. Before, on the telephone, Charlotte and Ava gave great guidance and made enquiries on my behalf.
2026年4月17日
Hays Travel - Romsey からの回答
Thank-you for taking the time to provide this feedback. It was a pleasure helping you - Ava
Hays Travel - Romsey からの回答
Thank-you for taking the time to provide this feedback and for your kind words, I will make sure this is passed onto Ava and Jamie. - Tasha, Branch Manager.
Hays Travel - Romsey からの回答
Thank you for your review, I am glad we made this an easy process for you! - Charlotte
Very professional service.
Extremely pleasant young lady to deal with. Very professional, answered all my queries and clearly explained the itinerary.
2026年4月17日
Hays Travel - Romsey からの回答
Thank-you for taking the time to provide this feedback and for your kind words, it was a pleasure to assist with your booking. - Tasha, Branch Manager.
The young lady that helped me was so…
The young lady that helped me was so good and made it easy
2026年4月15日
Hays Travel - Romsey からの回答
Thank-you for taking the time to provide this feedback and for your kind words, I will make sure this is passed onto Ava. - Tasha, Branch Manager.
Charlotte is always so patient and…
Charlotte is always so patient and helpful. All the staff in this branch are fabulous 👌
Australia rebooked 😀
2026年4月14日
Hays Travel - Romsey からの回答
Thank you for your kind comments. Always a pleasure! We will see you again soon! - Charlotte
Hays Travel - Romsey からの回答
Thank-you for taking the time to provide this feedback, I will make sure this is passed onto Emma. - Tasha, Branch Manager.
So helpful and knowledgeable about the…
So helpful and knowledgeable about the whole thing , amazing
2026年4月7日
Hays Travel - Romsey からの回答
Thank-you for taking the time to provide this feedback, I will make sure this is passed onto Emma. - Tasha, Branch Manager.
Emma was very patient
Emma was very patient, thorough, efficient , friendly and very helpful
2026年4月5日
Hays Travel - Romsey からの回答
Thank-you for taking the time to provide this feedback and for your kind words, I will make sure this is passed onto Emma for her to see. - Tasha, Branch Manager.
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