I use Hays travel for every holiday and find the staff, friendly, knowledgeable, understanding and patient. Sarah, the manager has recently booked a holiday for myself and my partner and it’s perfec... もっと見る
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Sarah at Rugeley was brilliant and most helpful She left no stone unturned to find the ideal flight for my needs Being elderly my thought processes are not as sharp. Thanks Sarah for your patie... もっと見る
企業が回答しました
Excellent service as usual. We cannot fault the Rugeley office at all. Thankyou again for helping us with our holiday choice.
I always use hayes travel the customer service is excellent I do have my favourite who goes above and beyond for my needs. Sarah is amazing . I always recommend your shop in Rugeley
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企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
7 Upper Brook Street, WS15 2DP, Rugeley, 英国
- 01889722023
5.0
優良
695件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent service as usual
Excellent service as usual. We cannot fault the Rugeley office at all. Thankyou again for helping us with our holiday choice.
2026年8月4日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Maisie was great
Maisie was great, she saved me money by showing me that the holiday would be cheaper if I travelled a day earlier. Thanks Maisie.
2026年8月2日
Hays Travel - Rugeley からの回答
ANNE ROGERS,
Thank you for your wonderful feedback! We are so pleased to hear that we could help you find a more cost-effective travel option for your holiday. We hope you have a fantastic trip!
Kind Regards
Hays Travel Rugeley
How helpful the team was ,very…
How helpful the team was ,very welcoming and went above and beyond to accommodate our needs ,nothing was to much trouble.
2026年7月26日
Hays Travel - Rugeley からの回答
Mr Bailey,
Thank you for your wonderful feedback! We are so pleased to hear that our team was helpful and accommodating, and that nothing was too much trouble.
Kind Regards
Hays Travel Rugeley
Miranda was very helpful and found us…
Miranda was very helpful and found us just what we wanted.
2026年7月25日
Hays Travel - Rugeley からの回答
Thankyou for your lovely comments we really appreciate them. Kindest Regards Michelle :-)
Wonderful experience
I use Hays travel for every holiday and find the staff, friendly, knowledgeable, understanding and patient.
Sarah, the manager has recently booked a holiday for myself and my partner and it’s perfect.
Sarah shows attention to detail and looks after her clients.
2026年7月30日
Hays Travel - Rugeley からの回答
Thank you for the lovely feedback Marie! It is always a pleasure assisting you :) We hope you have the best time. Kind Regards Maisie
I always use hayes travel the customer…
I always use hayes travel the customer service is excellent I do have my favourite who goes above and beyond for my needs. Sarah is amazing . I always recommend your shop in Rugeley
2026年7月29日
Hays Travel - Rugeley からの回答
Gaynor,
Thank you so much for your wonderful review! We are absolutely delighted to hear that you consistently have such positive experiences with our team. It means a lot to us that you recommend our shop to others. We truly appreciate your loyalty and trust in us!
Kind Regards
Hays Travel Rugeley
Excellent customer service
Excellent customer service. Very professional, helpful and personable.
2026年7月25日
Hays Travel - Rugeley からの回答
Thank you for your lovely feedback! It is much appreciated here in branch. Kind Regards Maisie
Hays Travel - Rugeley からの回答
michel,
Thank you so much for taking the time to leave such a wonderful review. We are delighted to hear that you found our service helpful and that nothing was too much trouble. We truly appreciate your kind words!
Kind Regards
Hays Travel Rugeley
The person who helped we to book my…
The person who helped we to book my holiday was very patient and very kind. As I didn't really know where I wanted to go.
So he helped me to get my holiday. I am so excited I can't wait.
Would recommend the holiday shop to anyone
2026年7月17日
Hays Travel - Rugeley からの回答
Hi Nan Hall,
Thank you for your wonderful feedback! We are so pleased to hear that our team member was patient and kind in helping you find your perfect holiday. We hope you have an amazing time and can't wait for you to experience it!
Kind Regards
Hays Travel Rugeley
Very friendly and professional.
Very friendly and professional.
Nothing was too much trouble.
Great communication skills via email and phone too.
2026年7月19日
Hays Travel - Rugeley からの回答
Hi Carolyn Wood,
Thank you for your wonderful feedback! We are so pleased to hear that you found our team friendly and professional, and that our communication was excellent.
Kind Regards
Hays Travel Rugeley
Hays Travel - Rugeley からの回答
Thank you for taking the time to review our service, It was a pleasure to assist you. Kind Regards
Amy
The staff .
The staff are so welcoming ,polite and cheerful.they are so helpful and explain everything as they go through it .
2026年7月18日
Hays Travel - Rugeley からの回答
Thank you for your review of service Mrs Parker it is greatly appreciated, It was a pleasure to assist you. See you soon, Kind Regards Sarah
Sarah at Rugeley was brilliant and most helpful
Sarah at Rugeley was brilliant and most helpful
She left no stone unturned to find the ideal flight for my needs Being elderly my thought processes are not as sharp.
Thanks Sarah for your patience. I feel confident that all will go well on my holiday
Anthony Brian
2026年7月25日
Hays Travel - Rugeley からの回答
Mr Brian it was a pleasure to assist you once again with your travel plans, Our aim is always to have the most minimal impact on customers. We will see you soon, Thank you for taking the time to review my service. Kind rEgards
Sarah
Hays Travel - Rugeley からの回答
George,
Thank you for your 5 star review!
Kind Regards
Hays Travel Rugeley
A caring travel agent
Professional, speedy and reliable advice. A really pleasant experience in booking a holiday. Customer focused.
2026年7月19日
Hays Travel - Rugeley からの回答
Steven,
Thank you so much for your wonderful feedback! We are so pleased to hear that you had such a pleasant experience and found our advice professional, speedy, and reliable. We appreciate your kind words.
Kind Regards
Hays Travel Rugeley
Beth was professional
Beth was professional, helpful & friendly & found the short break holiday we were looking for
2026年7月12日
Hays Travel - Rugeley からの回答
Hi Sara,
Thank you so much for your wonderful review! We appreciate your kind words.
Kind Regards
Hays Travel Rugeley
Very pleasant member of staff took time…
Very pleasant member of staff took time to fully explain and advise on what we requested for our cruise
2026年7月17日
Hays Travel - Rugeley からの回答
Mr John Gallen,
Thank you for your wonderful review! We are so pleased to hear that a member of our team was able to fully explain and advise you on your cruise.
Kind Regards
Hays Travel Rugeley
Always good to go in to Hays Travel
Always good to go in to Hays Travel. Operative very knowledgeable and helpful. Would not go anywhere else.
2026年7月16日
Hays Travel - Rugeley からの回答
MrsCynthiaAbbott,
Thank you for your wonderful review! We truly appreciate your loyalty.
Kind Regards
Hays Travel Rugeley
A nice welcome.adviser who listened to…
A nice welcome.adviser who listened to us.found exactly what we asked for.deal done
2026年7月15日
Hays Travel - Rugeley からの回答
Sheila Marston,
Thank you for your wonderful review! We're so pleased to hear that our adviser listened to your needs and found exactly what you were looking for. We appreciate your kind words!
Kind Regards
Hays Travel Rugeley
Hays Travel - Rugeley からの回答
Thankyou for your lovely comments, we really appreciate it. Kind Regards Michelle :-)
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