We popped into Hays Rustington late one afternoon to see if we could book a last minute few days away in Majorca. We were not disappointed!! The staff were so helpful patient while we made our choices... もっと見る
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We always use Hays travel at Rustington. We went in to enquire about a holiday we were interested in for 2027 to Fuerteventura. We were assisted by Sarah L, who was extremely helpful and spent a lo... もっと見る
Jo. She was able to find me a last min holiday with all my requirements.( A big relief after searching on line for hours and not getting anywhere!)She assisted with flight boarding passes,contacts as... もっと見る
企業が回答しました
The particular consultant we dealt with - Sarah L from Rustington. Efficient, Clear and concise. She was also friendly with a lovely manor.
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
111 The Street, BN16 3DP, Rustington, 英国
- 01903 868810
4.9
優良
945件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Hays Travel - Rustington からの回答
Helen,
Thank you for your wonderful feedback! We are so pleased to hear that you found our team friendly and helpful with your booking.
Kind Regards
Hays Travel
Usual helpful and efficient service…
Usual helpful and efficient service from knowledgeable branch manager.
2026年7月19日
Hays Travel - Rustington からの回答
Mr B,
Thank you for your wonderful feedback! We are so pleased to hear that you received helpful and efficient service from our knowledgeable team.
Kind Regards
Hays Travel
Sarah is always very knowledgeable and…
Sarah is always very knowledgeable and helpful regarding booking cruises.
2026年7月19日
Hays Travel - Rustington からの回答
Samantha Yeoman,
Thank you for your wonderful feedback! We are so pleased to hear that our team member was very knowledgeable and helpful regarding booking cruises.
Kind Regards
Hays Travel
The manager Sarah was amazing she…
The manager Sarah was amazing she helped us out throughout the booking 10/10
2026年7月19日
Hays Travel - Rustington からの回答
Mr. Roy Strudwick ,
Thank you for your wonderful feedback! We are so pleased to hear that our manager was amazing and helped you throughout the booking process.
Kind Regards
Hays Travel
Hays Travel - Rustington からの回答
. .Debbie,
Thank you for your wonderful 5-star review! We are so pleased to hear that you found our team to be helpful, friendly, and knowledgeable. We truly appreciate you taking the time to share your positive experience.
Kind Regards
Hays Travel
gift voucher
I just needed a gift voucher. ALlisa explained its a bit of a long process. So I could go to work Alisa did all the paper work and did the payment over the phone. Then as I worked near by she popped in with my voucher. Very good service.
2026年7月11日
Hays Travel - Rustington からの回答
karen dalloway,
We are so happy to hear that our team provided such excellent service. We are delighted that we could make the process easy and convenient for you!
Kind Regards
Hays Travel
I had already done my research
I had already done my research, and only needed prices to make the decision. I left the details and asked for prices to be emailed to me when they had time. This was done within 24 hours. Popped back to book a day or two later with no issues.
I found the staff to be kind friendly and helpful. This was a massive improvement from the last time I enquired about a holiday with them.
2026年7月11日
Hays Travel - Rustington からの回答
Tester,
We're delighted to hear that our team was able to provide you with a much-improved experience and that you found our staff kind, friendly, and helpful. We're so pleased we could assist you efficiently.
Kind Regards
Hays Travel
Really lovely lady helped us to get the…
Really lovely lady helped us to get the holiday we wanted . She showed us everything to exoect and all the apps that would be helpful
2026年7月17日
Hays Travel - Rustington からの回答
Christine Moore,
Thank you for your wonderful 5-star review! We are so pleased to hear that our team helped you find the perfect holiday and provided you with all the necessary information.
Kind Regards
Hays Travel
Lovely
Lovely , Alisa from the Rustington branch was very knowledgeable and helpful. We were made to feel very comfortable and not rushed on our visit.
2026年7月17日
Hays Travel - Rustington からの回答
Helen Harrold-Bairstow,
Thank you for your wonderful review! We're so pleased to hear that our team member was knowledgeable and helpful, and that you felt comfortable and unhurried during your visit.
Kind Regards
Hays Travel
The staff are very friendly and…
The staff are very friendly and knowledgeable.
They go out of their way to get you the best deal.
2026年7月14日
Hays Travel - Rustington からの回答
Michael,
Thank you for your wonderful feedback! We are so pleased to hear that our staff were friendly and knowledgeable, and went out of their way to get you the best deal. We truly appreciate your kind words.
Kind Regards
Hays Travel
Helpful, face-to-face advice
Helpful, face-to-face advice enabled us to make a booking straight away.
2026年7月14日
Hays Travel - Rustington からの回答
Ray,
Thank you for your wonderful review! We are so pleased to hear that our face-to-face advice was helpful and enabled you to make a booking straight away. We appreciate your kind words!
Kind Regards
Hays Travel Rustington
Do not book a holiday with this place
Do not book a holiday with this place , I booked a holiday with my friend and couldn’t attend anymore I was told my ticket couldn’t be sold to anyone else without my consent by these people and they allowed the friend I was going with to transfer the holiday without my consent and I lost all the money after being told it could not be sold without my consent the staff were rude and had no empathy at all do not risk booking a holiday with this Company
2026年7月14日
自発的なレビュー
Hays Travel - Rustington からの回答
Good morning Lily,
As explained before, any and all decisions regarding the booking MUST be decided by the lead passenger as can be seen in our booking conditions from when the holiday was booked. Any monies exchanged privately are outside of our control and should be resolved between the passengers.
Kind regards,
The Rustington Team
Always great service
Always great service. Friendly and helpful staff. Hays takes the pressure out of booking a holiday.
2026年7月9日
Hays Travel - Rustington からの回答
Debbie ,
Thank you for your wonderful feedback! We are so pleased to hear that our team provides great service and that you find our staff friendly and helpful. We appreciate you choosing us to take the pressure out of booking your holiday!
Kind Regards
Hays Travel Rustington
Jo was absolutely brilliant
Jo was absolutely brilliant. Listened to was our requirements were and booked our flights. She identified that I might assistance at the airports and arranged that too.
We will certainly be back for future bookings
2026年7月5日
Hays Travel - Rustington からの回答
Ruth Hughesdon,
Thank you for your fantastic review! We are so pleased to hear that our team listened to your requirements and provided excellent assistance, including arranging airport support. We look forward to helping you with future bookings!
Kind Regards
Hays Travel Rustington
We were given the best choice of the…
We were given the best choice of the holiday we wanted and a great deal. Alisa ( from the Rustington Travel agency), who was dealing with our chosen holiday, gave us very good advice and was very helpful.
The manner of which was very professional and will certainly be using Hays in the future.
2026年7月5日
Hays Travel - Rustington からの回答
Christopher J,
Thank you for your wonderful 5-star review! We are so pleased to hear that you received excellent advice and professional service. We look forward to helping you with future holidays.
Kind Regards
Hays Travel Rustington
The staff are wonderful and Jo who…
The staff are wonderful and Jo who managed our booking is efficient and lovely and bubbly who made our booking easy. Many 😊 thanks 🌟
2026年7月10日
Hays Travel - Rustington からの回答
Miss K Barrett,
Thank you for your wonderful feedback! We are so pleased to hear that your booking process was made easy and that you found our staff to be efficient and lovely.
Kind Regards
Hays Travel Rustington
Sarah L was so knowledgeable and took…
Sarah L was so knowledgeable and took her time exploring different options and airports for us. We booked a lovely holiday that day
2026年7月11日
Hays Travel - Rustington からの回答
MELANIE COLE,
Thank you for your wonderful feedback! We are so pleased to hear that our colleague was knowledgeable and took the time to find you a lovely holiday.
Kind Regards
Hays Travel Rustington
I have booked many times at Hays Travel…
I have booked many times at Hays Travel and have always found the experience to be an enjoyable one. In particular Jacob at Rustington branch who has always gone the extra mile, when arranging sometimes a complicated package for me , much appreciated.
I thoroughly recommend Hays.
2026年7月7日
Hays Travel - Rustington からの回答
Graham,
Thank you for your wonderful review! We are so pleased to hear that you consistently have an enjoyable experience with us, and that our team goes the extra mile to arrange your packages. We truly appreciate your recommendation.
Kind Regards
Hays Travel Rustington
The lady is Alisa she listened
The lady is Alisa she listened. And understands r
That I am a first time on my own and she explained everything.
2026年7月7日
Hays Travel - Rustington からの回答
Margaret,
We are so pleased to hear that our team member provided such clear and helpful explanations. Thank you for sharing your positive experience with us!
Kind Regards
Hays Travel Rustington
Very good travel firm very helpful we…
Very good travel firm very helpful we managed to book a lovely cruise
2026年7月7日
Hays Travel - Rustington からの回答
Shirley Moore,
Thank you so much for your wonderful feedback! We are so pleased to hear that you found our team helpful and that we were able to assist you in booking such a lovely cruise. We hope you have a fantastic trip!
Kind Regards
Hays Travel Rustington
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