The member of staff was training ,we felt confident that she new all aspects of our booking and it went very smoothly.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
The member of staff was training ,we felt confident that she new all aspects of our booking and it went very smoothly.
企業が回答しました
As always Shelby is very helpful with my booking , advised me on different hotels I was looking at in Rome , very patient as I was so indecisive. Will always book with Shelby x
企業が回答しました
Hollie was incredibly helpful . On both my visits to book she focussed entirely on my needs and tolerated a lot of questions. Unfortunately there was a mix up over length of stay and departure fligh... もっと見る
企業が回答しました
Just like to thank Hannah and team at Salisbury for their amazing help when there was a problem with our car hire in Vancouver (Not their fault). We arrived to find that there wasn’t a reservation for... もっと見る
企業が回答しました
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
11-13 Minster Street, SP1 1TD, Salisbury, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Easy and comfortable to deal with booking no problems staff were excellent thank you to all at Hays travel

Hays Travel - Salisbury からの回答
Good service and polite personell.
Only downside was the time taken for the P&O office to answer the phone, (usual queueing).

Hays Travel - Salisbury からの回答
The service was excellent. The lady who organised my trip was helpful, knowledgeable, efficient and extremely courteous. I couldn't have asked for better!

Hays Travel - Salisbury からの回答
Staff are always very helpful and pleasant and are happy to give good advice

Hays Travel - Salisbury からの回答

Hays Travel - Salisbury からの回答
Just like to thank Hannah and team at Salisbury for their amazing help when there was a problem with our car hire in Vancouver (Not their fault). We arrived to find that there wasn’t a reservation for us and being 4pm in UK it was rather stressful, however a phone call to Hays and they managed to sort it out and we were on our way. Fantastic service, thanks once again.

Hays Travel - Salisbury からの回答
Hannah was very professional and made it smooth and easy to book our holiday

Hays Travel - Salisbury からの回答
Always helpful & friendly, any problems sorted without hesitation.

Hays Travel - Salisbury からの回答
The office was very helpful particularly as the assistant was a trainee..perhaps a little focus or support to her with the detail e.g.
First the booking dates were incorrect however put right straight away..easy mistake.
I was then originally told my booking included transfers however on visiting the branch told it wasn't.
Also told it included cabin luggage however then I had to pay approx £32 x 2 extra for luggage.
Overall the experience was fair and to emphasise this person was an apprentice.. and I'm sure over time will become an asset

Hays Travel - Salisbury からの回答
Many thanks to Hollie for all of your help and guidance with booking our special holiday. Good luck - you will be missed.

Hays Travel - Salisbury からの回答
As usual, professional and friendly service from Hannah at Salisbury branch, when I went in to book two cruises for 2027. All paperwork clearly explained and questions answered. Very satisfied with this visit to the branch.

Hays Travel - Salisbury からの回答
Hollie was incredibly helpful . On both my visits to book she focussed entirely on my needs and tolerated a lot of questions. Unfortunately there was a mix up over length of stay and departure flight times which were resolved but meant a compromise for us. However I would return to Hays Travel for future travel plans and recommend them to friends and family

Hays Travel - Salisbury からの回答
Nice staff helpf people wood reckermend hey travel to any 1 gary green 10 out off 10

Hays Travel - Salisbury からの回答

Hays Travel - Salisbury からの回答
Hollie Branco is excellent and really knowledgable about the cruises. She is an asset to Hays Salisbury. She looked up two options for me and followed up with emails. We ended up booking on board Iona for one trip but through Hays. I always try and see her when I visit the Salisbury shop.

Hays Travel - Salisbury からの回答
Was seen very quickly, nice friendly assistant very helpful, made it a nice experience.🌸

Hays Travel - Salisbury からの回答
So far I have ONLY booked return flights from Southampton to Newcastle: out on 15 June, return on 17 June. The Hays staff member, Hannah, could not have been more helpful. Thank you.

Hays Travel - Salisbury からの回答
Hannah in Salisbury branch is always so helpful. Such a great personality and always sorts us out. 3rd year running with her help. Thank you

Hays Travel - Salisbury からの回答
We just popped in to see what was good for us, We saw Hannah who booked our holiday last year.We told her roughly where we wanted to go and found a hotel very quickly! Sorted all the other finer details. She was very helpful and would recommend Hays travel to anyone 👍

Hays Travel - Salisbury からの回答
Hannah was very welcoming and extremely helpful it was the best day of my life because of Hannah Hannah was very clear and understanding of my disability she looked at the best option tor me

Hays Travel - Salisbury からの回答
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