The member of staff was training ,we felt confident that she new all aspects of our booking and it went very smoothly.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
As always Shelby is very helpful with my booking , advised me on different hotels I was looking at in Rome , very patient as I was so indecisive. Will always book with Shelby x
企業が回答しました
Hollie was incredibly helpful . On both my visits to book she focussed entirely on my needs and tolerated a lot of questions. Unfortunately there was a mix up over length of stay and departure fligh... もっと見る
企業が回答しました
Just like to thank Hannah and team at Salisbury for their amazing help when there was a problem with our car hire in Vancouver (Not their fault). We arrived to find that there wasn’t a reservation for... もっと見る
企業が回答しました
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
11-13 Minster Street, SP1 1TD, Salisbury, 英国
- 01722 320122
4.8
優良
430件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Always so helpful in the Salisbury…
Always so helpful in the Salisbury Branch. Will see the holiday through from booking to departure.
2025年3月7日
Hays Travel - Salisbury からの回答
Thank you so much for your comments. Regards Hannah S - Branch Manager
As usual your customer service is…
As usual your customer service is excellent, Hollie is the Agent who has dealt with me many times & is an absolute star.
2025年3月1日
Hays Travel - Salisbury からの回答
Thank you for your comments, I will be sure to pass these onto Hollie. Regards Hannah S - Branch Manager
Hays Travel - Salisbury からの回答
Thank you for your lovely review, I will sure pass this onto Hannah G ~ Thanks Isobel
Hannah was very patient with me thank…
Hannah was very patient with me thank you and sorted the destination and airport desired! Thank you
2025年2月28日
Hays Travel - Salisbury からの回答
Thank you for your comments. I will be sure to pass these onto Hannah G. Regards Hannah S - Branch Manager
Holiday delight
As usual most friendly and helpful staff. Absolutely a delight to deal with all very knowledgeable and helpful. Always use them if going away and have never been disappointed
2025年2月27日
Hays Travel - Salisbury からの回答
It is always a delight to see you and book your holidays. I really hope this is one to remember. Regards Hannah S - Branch Manager
Great staff
Great staff, friendly, helpful and well organised:) Definitely use them again:)
2025年2月26日
Hays Travel - Salisbury からの回答
Thank you for your comments, I will be sure to pass tis onto Hannah G. Regards Hannah S - Branch Manager
Super helpful
Hollie was really helpful - listened to our wish list and delivered a great option.
2025年2月16日
Hays Travel - Salisbury からの回答
Thank you for your comments. I will be sure to pass these onto Hollie. Regards Hannah S - Branch Manager
Attentive to my requirements and…
Attentive to my requirements and helping me book the holiday of my choice.
2025年2月13日
Hays Travel - Salisbury からの回答
Thank you for your comments. I will be sure to pass these onto Hannah G . Regards Hannah S - Branch Manager
Booking a cruise with Hollie
Hollie provided an exception level of service, throughout the whole booking process
2025年2月16日
Hays Travel - Salisbury からの回答
Thank you so much for your comments regarding your service. I will be sure to pass this onto Hollie. Regards Hannah S - Branch Manager
Extremely friendly and helpful
Extremely friendly and helpful. Very good choices offered, all our criteria for a long weekend in Bologna met. We can’t wait to go!
2025年2月6日
Hays Travel - Salisbury からの回答
Thank you for your comments. I will be sure to pass these onto Hollie. Regards Hannah S - Branch Manager
From the moment we walked in we were…
From the moment we walked in we were made to feel that we were welcome.
Hanna walked us through all options to come up with the holiday we wanted and considering the there were 10 people to play with this was no mean feat.
2025年2月8日
Hays Travel - Salisbury からの回答
It was my pleasure! Thank you so much for booking your cruises with us. Regards Hannah S - Branch Manager
Helpful service to all
Reliable and helpful.advisedto go to waitrose post office to renew passport with photo etc
2025年2月7日
Hays Travel - Salisbury からの回答
Thank you for your 58 review. I will be sure to pass this onto Hannah G. Regards Hannah S - Branch Manager
Hays Travel - Salisbury からの回答
Thank you for your comments. Regards Hannah S - Branch Manager
Hays Travel - Salisbury からの回答
Thank you so much for you 5* review and comments. Regards Hannah S - Branch Manager
Norwegian fjords
Hannah was great through the whole process couldn’t have been more helpful
2025年1月30日
Hays Travel - Salisbury からの回答
Thank you for your comments, I will be sure to pass these onto Hannah G. Regards Hannah S - Branch Manager
Hannah gave us first class help and…
Hannah gave us first class help and made the booking very easy. We could not have asked for more - thank you.
2025年1月29日
Hays Travel - Salisbury からの回答
Thank you for your comments. I will be sure to pass these onto Hannah G. Regards Hannah S - Branch Manager
Hays Travel - Salisbury からの回答
Thank you for your lovely comments. Regards Hannah S - Branch Manager
Choosing a Cruise Made Easy
Booking a cruise, with so many different options, such as cabin type and fares, was made so easy for us.
Knowledgeable staff with a strong customer focus.
2025年1月14日
Hays Travel - Salisbury からの回答
Thank you for your lovely comments, I will be sure to pass these onto Hannah G. Regards Hannah S - Branch Manager
2nd Malta adventure. …
After ringing in the middle of the week and as always great effort was put into what we were looking for, Hannah this time came in yesterday to find hotel we preferred was already sold out so had a recommendation from yong lady who we booked with who'd stayed at other hotel and went with that. As always very knowledgeable staff, friendly and helpful.
2025年1月12日
Hays Travel - Salisbury からの回答
Thank you so much for taking the time to write this AMAZING review. I will be sure to pass this onto Hannah G. Regards Hannah S - Branch Manager
Hays Travel - Salisbury からの回答
Thank you for your comments. I will be sure to pass these onto Hannah G. Regards Hannah S - Branch Manager
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